Tiffany L Balagna Email & Phone Number

Perform laboratory specimen processing/accessioning consisting of receiving, identifying, data entry, assigning accession numbers, sorting, preparation and internal laboratory distributing of blood and urine.Contacting clients via telephone/fax/email about incomplete or unclear paperwork regarding test requisitions and specimens.Execute semi-technical procedures such as measuring samples, recording data, using centrifuge to separate-out serum from whole blood specimens. Operate laboratory computer terminals and custom laboratory information systems to enter or retrieve lab data.Assist in inventories of supplies and equipment.Answer telephone calls and provided answers for physicians & staff regarding specimen collection, storage and test volume requirements.Prepare specimen collection kits for blood draw and patient-collected urine samples to send to clients.

Phlebotomist certification in Phlebotomy with Lab Assistant Component.Phlebotomy Externship in 160 hours clinical training completed. Over 350 documented successful draws on a variety of patients including Endocrinology and OB/GYN. Proficient in specimen processing including Special Handling and STAT procedures.

Oak Harbor, Wa

Performed taks of sterilizing and disinfecting dental equipment to maintain accepted standards.Managed ordering of dental supplies. arranged equipment repairs and acted as liasion with Doctor andsupply/service representatives.Active in direct patient relations by answering telephone calls, greeting patients, making appointmentsand acceptinf payments from patients.Entrusted with developing dental assistant standard operating procedure manual.Assisted dentist in conducting four-handed chair-side dentistry procedures.

Responsible for receiving, retrieval and distribution of patient health information.Managed records for thirteen physicians.Addressed questions and requests for patients, staff and business contacts.

Phlebotomy Certificate, Phebotomy/Lab Assistant, 90

Activities and Societies: Phlebotomy externship at Minor & James Medical in Seattle, WA (1/8/12 - 2/3/12) with 160 hours clinical training.

High School Diploma