Tiffany Bartell Email & Phone Number

Implemented new groups and overall servicing of account issues for clients and brokers. Produced educational materials. Communicated with internal staff on any plan design changes.

Developed and maintained a book of group benefits clients with predetermined goals by identifying prospects and pulling them through the McClone sales process. Examined prospects to determine insurance and risk management needs. Maintained relationships with existing accounts and coverages to retain current clients upon renewal. Achieved monthly, quarterly, and annual goals. Maintained positive relationships with carrier partners.

Provided service to clients in the 2 - 100 space. Manage renewal process. Implemented new business group benefit policies. Developed and maintained relationships with clients and carriers. Negotiated pricing and plan designs with carriers on behalf of client. Answered compliance questions to clients. Ran quarterly client meetings and Open Enrollment meeting with employees.

Developed and maintained relationships with clients in the the 2 - 99 market space, as well as carrier partners. Worked with carriers on benefit plan design, application process, claim issues, and billing issues. Collaborated with Risk Advisors on service scheduling, quoting process, and other strategic items. Solid understanding of agency management, carrier websites, products and benefit plan designs. Emphasis working with all Microsoft applications. Generated Employee Satisfaction surveys for clients to gather data on Employee Satisfaction. Analyzed data and created a strategy.

Processed enrollments, terminations, and changes for mid to large size group client market. Research and resolved billing issues with carriers. Created termination letters and submitted to carrier. Served as a backup for pulling renewal information. Created communication pieces - customized open enrollment booklets, new hire and open enrollment election forms, annual benefit notices, and PowerPoint presentations. Updated SPD Wrap documents. Built an New Hire and Open Enrollment platform for clients in Employee Navigator (Benefits Administrator for clients that do not have a HRIS). Served as a backup to the Quoting Specialist, specifically in the 2 to 25 group space.

Neenah, Wi

Draft, edit, and upload documents on company intranet site. Submit reported Workers Compensation forms through the vendor. Check terminations for COBRA and end effective dates. Complete a monthly benefits invoice, vendor, and 401k contribution audit. Complete a weekly new hire audit. Collect meeting minute files and post in action plan for reference. Prepare company wide benefit compliance communication materials. Assist Human Resources Vice President in Total Rewards Program. File all medical and leave files for employees. Work collaboratively through the Compensation & Benefits Mailbox daily. Assist in PPACA 1095C audits. Work directly with the Benefits Analyst on monthly benefit report and data analysis. Pull reports. Assists and completes projects as needed from compensation, benefits, and human resources team from a variety of U.S. and global locations. Update benefit deductions in HRIS for rehires, status changes, and terminations. Complete monthly reports utilizing HRIS and reporting software. Organize organization's annual biometric screening process.

Performed clerical duties for dealership business office. Answered incoming calls in a prompt, polite, and professional manner. Opened and routed incoming mail and prepared outgoing mail. Maintained a log of who is “in” and “out” of the dealership. Handled necessary errands to the bank, post office and DMV. Handled customer complaints and referred to the appropriate dealership team member for resolution. Provided word processing support for the dealership. Maintained word processing files for the manager in a secure and confidential manner. Provided back up support for any clerical position on an as-needed basis. Prepared and send out receipts, bills, invoices, statements, and checks. Ordered and purchased supplies. Arranged manager’s travel schedule and made appropriate reservations. Organized and coordinated team events. Input new hires in HRIS system. Handled special clerical projects as instructed by General Manager.

Assisted with the administration of the recruiting and hiring process. Assisted in the planning of the annual recognition event (nametags, catering, location, ect.) Prepared training materials such as orientation kits and handouts. Sent out training invites, tracked the RSVPs, created roster, and followed up with confirmation. Sent out training invitations through Google Calendar. Worked on mystery shop and individual CSI scores for each store.

Bellevue, Wi

Assisted the marketing team with summer promotions through a variety of Northeast Wisconsin radio stations.

Bachelor Of Applied Science (Basc), Leadership & Organizational Development

Coursework includes a variety of general educational requirements, leadership courses, project planning, human resources, and business.

Associate Of Science (As), Communication

Coursework included general education requirements, marketing courses, social media courses, business administration courses, and computer.

Employee Benefits, Relations, And Development Certificate

The Employee Benefits, Relations, and Development Certificate is designed for people who wish to acquire and improve their skills in human.