Tiffany Birrell Email & Phone Number

Bellingham, Wa, Us

Bellingham, Wa, Us

Bellingham, Washington, United States

Regional Director of a home health agency with direct report to the owner. Oversight of 7 offices in Washington and Idaho.Maintained & oversaw all operations including implementation of strategic and business plans, company policies and procedures, assist in ongoing quality assurance, and financial initiatives. Ensured all in-home support client services were delivered in a safe, efficient and effective manner, and in accordance with established quality standards and applicable State and Federal regulations. Ensured revenue met or exceeded budgeted goals. Developed and maintained contact with current funding sources, potential funding sources and, local and state legislators and political leaders.

Washington, United States

Oversight of executive teams at 10 Assisted Living facilities located across Washington state.Growth from 5 to 10 facilities in 12 months. Consistent financial review and adjustment to ensure aggressive and effective revenue and expense management. Ensure compliance with state and federal regulations. Revise and create policies and promote implementation. Gather, analyze and interpret data and metrics.

Spokane, Washington Area

Director of 160 bed community comprising 104 Assisted Living, 40 Memory Care Units along with 16 Independent Living Homes. Responsible for leading the day-to-day operations of the community, including service provision, financial, human resources, licensure compliance, clinical, sales, marketing and census development. Responsible for ensuring that the community is providing exceptional quality, outstanding service, sustained resident satisfaction, superior associate engagement, operational efficiency, and strong financial results. Compliance with all local, state and federal regulations and focus on employee and resident safety.

Moses Lake, Wa

Charged with the day to day operations of this skilled nursing facility. Tasks are all encompassing: staff management, census, fiscal responsibility, resident and family satisfaction, community relations and State/Federal regulation compliance. • Direct oversight of all aspects of 111-bed long term care facility.• Maintained 5 star rating throughout tenure.• Improved utilization of QAPI process.• Ensured regulatory and policy compliance.• Reduced turnover.

Billings, Mt

Executive Director, Valley Health Care, Billings MT • Managed 118-bed long term care facility.• Increased CMS star rating 1 star.• Secured positive cash flow month after month. • Stabilization of staffing; increased retention.• Ingrained strong customer service culture in facility.• Successful ownership change with no loss of employees or services.Administrator In Training, Westchester Gardens, Clearwater FL Acted as Assistant Administrator, involved in every aspect of the facility’s operations.• Completed extensive AIT program 4 months earlier than projected.• Direct oversight of multiple departments.• Assisted in writing and achievement of AHCA Silver National Quality Award.• Administration of employee satisfaction survey, results.• Design and implementation of courtyard renewal.

Ogden, Ut

The Admission Director is responsible for managing the customer flow, admissions process and marketing program for the center. Responsibilities include guiding marketing program for healthcare services which assures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center profitability and census goals.

Ogden, Ut

• Real estate acquisition and management• Direct oversight of daily operations• Project planning and management. • Sales and Marketing• Systems creation and execution• Inventory management• Education and training• Construction and manufacturing• Vendor relationships• Tenant screening