Tiffany Bullock Email and Phone Number

Serve as departmental liaison to the Office of Academic Assistance, College of Arts and Sciences; represent the department at academic meetings; stay abreast of curriculum changes for the College of Arts and Sciences and ensure all advising materials associated with programs are up to date and accurate. Refine content and materials for advisor training modules, collaborative training sessions with academic departments, workshops, meetings, curriculum revisions, program management, and research-related activities. Analyze and process requests for readmission from academic suspension, as well as financial aid reinstatements; provide retention services for students on probation. Spearhead College and University recruitment and student success programming on behalf of the Office of Academic Assistance in the College of Arts and Sciences. Audit student records for curriculum, major, and graduation requirements.

Assessed students’ academic needs, implemented, and monitored progress toward long-range academic goals for graduation. Oriented students into the intervention process, University policies, and guided students in completing self-assessments; increased student engagement by 12% quarterly. Conducted academic advising for current and prospective students utilizing multiple modalities such as in-person, virtual, phone, and email. Identified, selected, and modified instructional resources to meet the needs of students with varying backgrounds, learning styles, and special needs. Exemplified dynamic leadership to support retention and student success goals; exceeded educational leadership performance standards by 45%.

Provided administrative support to the Chair by managing calendars, coordinating the planning and execution of logistics for internal meetings, department events, training, conferences, and events. Managed the Chair’s calendar and supported the Chair in intradepartmental budget planning. Supervised graduate and undergraduate student assistants; trained and onboarded new staff on policies, maintaining confidential paper and electronic files, procedures, systems, customer service excellence standards, and customer retention strategies. Maintained website content, managed social media, graphic designing, desktop publishing, distribution list with community and media contacts, and provided technical assistance for information technology issues. Oversaw event program development, recruited, and facilitated coordination and briefing of speakers/presenters, developed program agendas, and determined the order of speakers.

• Provides confidential, executive support for department chairs, faculty and board members.• Supervises and oversees special projects, including all administrative details.• Writes reports, edits recommendation letters and speeches, and prepares executive summaries.• Manages complex calendars and coordinates domestic and international travel arrangements.• Tracks and processes financial transactions and expense reports.• Arranges and schedule meeting/appointments and supervises preparations for meetings and engagements.• Assists in the timely management of all communications both written, digital and via telephone.• Develops and maintains close working relationships with key constituents and high-level executives.• Manages and implements all aspects of themed events and special programs.• Coordinates and conducts meetings and events such as staff/board meetings, staff retreats, webinars, trainings, conferences and community events.• Maintains distribution list with community and media contacts. Utilizes operating systems and programs such as all current Windows operating systems, Microsoft Office 2016, Adobe Acrobat X Pro, Master Collection cS6, and various others • Ensures appropriate recognition of donors, oversees annual donor newsletters and communications for special events.• Creates annual timeline for special events such as company retreats and campus-wide diversity/cultural events.• Independently, or in collaboration with program sponsors, oversees event program development (e.g. recruit and/or facilitate coordination and briefing of speakers/presenters, develop program agendas, determine order of speakers, etc.).• Produces and designs invitations, e-vites, flyers, event programs, handouts, and presentations.• Designs hospitality suites for special guest, board members, and key executives.• Serves as staff representative and acting staff advisor at several event and conferences

• Supervised annual undergraduate registration processes in collaboration with the chairperson.• Served as advisor for three prominent student organizations, managed and regulated all events and programming.• Provided confidential, executive support for department chairs, faculty members and college level officers.• Supervised and oversaw special projects, including all administrative details.• Wrote reports, edits speeches, and prepared executive summaries.• Managed complex calendars and coordinated domestic and international travel arrangements.• Managed financial transactions and expense reports.• Arranged and scheduled meetings/appointments and supervised preparations for meetings and engagements.• Assisted in the timely management of all communications both written and via telephone.• Developed and maintained close working relationships with key constituents and high-level executives.• Managed and implemented all aspects of themed events and special programs.