Tiffany Cary Email & Phone Number

At OneMain Financial, my role as a Technical Support Specialist harnessed my expertise in ServiceNow, allowing me to deliver streamlined solutions in complex technical scenarios. My journey in technical support, spanning over five years, honed my proficiency in creating clear, user-friendly technical documentation that drives customer satisfaction and operational efficiency.My commitment to excellence is reflected in the seamless integration of technical acumen and customer service finesse. As part of our team, we've facilitated robust support systems that empower customers and colleagues alike, fostering an environment where knowledge and accessibility are paramount.While at Starbucks, my role as a Shift Supervisor allowed me to mentor several employees and foster a welcoming environment. I was pivotal in the training of several new employees and share my expertise in my position as not only a supervisor but as a Barista as well. This allowed me to excel in a fast paced environment to provide excellent customer service so that I was able to make a difference in our customers day. While working for the company I was also awarded the "Partner of the quarter" award for our 2018 Holiday season for exceptional service and team support. Over the years of my professional career I have honed my skills with attention to detail, communication, leadership, and especially training. I believe my skills would help me fit into a variety of job skills and I have been prepared to support business processes in customer service and technical support.