Tiffany Corbin Email & Phone Number

Front-line Sales Leader

Greenville, South Carolina

• Manage and lead a front-line specialty team with a next-level culture using a servant leader approach: providing actionable feedback, encouragement and accountability and modeling the behaviors I want to see from reps in the way I interact with them.• Manage team performance, make recommendations/implement action plans to help employees succeed and document appropriately.• Handle customer escalations as necessary and train front-line reps to de-escalate angry customers. • Handle HR administrative duties as needed for direct reports

Greenville, South Carolina Area

Works independently, uses experience and influence to assist with selling new auto insurance and additional insurance products (auto, motorcycle, home, renters). Advises, counsels, and reviews existing customers coverage’s and cross sells other insurance products. Calculates and provides insurance quotes to potential customers to complete sales action. Assists customer in purchasing policies for quotes completed online. Makes outbound calls and follows up with potential customers. Maintains training skills in sales and insurance products. Assists management with delivering training and supporting agents with escalated issues.

Greenville, South Carolina Area

Delivers job-specific training including training on sales and customer service skills to new employees in the Call Center. Coaches and mentors employees during Mentoring and Launch Pad phase of training. Learns and maintains a thorough working knowledge of all pertinent product information. Develops and maintains working relationship with external departments and partners. Creates monthly reports to identify performance trends and behaviors. Analyzes reports on associate performance and uses information to continuously improve training programs. Participates in the development and modification of training assessment tools. Participates in developing or modifying training materials. Reinforces concepts learned in the classroom, and manages the performance of classroom participants to meet or exceed the expectations of their job. Conducts ongoing training and coaching with incumbent associates on both skill and product knowledge.

Upstate And Midlands Of South Carolina - Offices In Greer, Columbia And Camden

My primary function with Compassionate Care Hospice is three-fold:1. To recruit individuals from the local community to serve as administrative volunteers or patient visitors. This is done in a number of ways, including community fairs, online, networking events and through public speaking engagements. 2. To train and educate all volunteers both at the beginning of their time of service, and throughout the year with continuing education opportunities.3. To supervise the volunteers in their service, from assigning them to individual patients, maintaining records, serving as a liaison between the volunteer and the company, and providing feedback on performance.

Responsible for outreach activities and establishing positive relationships with referral sources and other critical types of providers. Also serve as an educational resource to the community regarding hospice care.

Manage team of 300+ consultants, including two Team Directors.Organize and perform at least twice monthly group training sessions on topics including, but not limited to product knowledge, selling techniques, overcoming objections, and business development.Provide one-on-one coaching using CORE approach.Develop marketing and sales materials including National Team Website.Seek out and recruit new sales and leadership talent.Lead by example through a personal Spa Consultant business. Take consultants on "ride alongs" to observe excellence in selling, recruiting and business development. Serve as Corporate Trainer for regional 4-8 hour training classes called "Beauti U".Worked with team of fellow Directors to create web-based training program for consultants.2002

Developed and taught original curriculum meeting NC state requirements and standards to educate children grades 6-8 on subjects including, but not limited to Theatre history, playwriting, set design and acting.Wrote, directed and produced original plays within the classroom to be performed for public.

Held multiple insurance licenses and wrote business for Auto, Fire, Commercial, Life, Health, Medicare Supplement, and Long-Term Care as well as financial products for State Farm Bank.Developed profitable relationships through client-centered selling, insurance education, and excellent customer service.

PerformerThrough the national audition tour process, worked with supervisor team to hire singers, dancers, musicians and actors for award-winning theme park shows.Taught vocal parts to singers and dancers during production staging, and then maintained show quality and integrity throughout season by giving notes and re-blocking as dictated.Responsible for administering and documenting employee discipline when required.Maintained and processed weekly employee time sheets for over 100 employees. Served as a swing performer for multiple shows when regular cast members were absent.Not your average Jane.One of two singers chosen to perform as opening act for Country Music Recording Star, Trisha Yearwood at national entertainment industry convention for an audience of more than 5,ooo.Unusual talent for re-writing famous songs for corporate convention productions.Chosen to be both a main stage speaker and workshop teacher at multiple corporate conventions.As Miss Greater Irmo 1997, served as Ambassador for Chamber of Commerce which required making appearances at local ribbon cutting ceremonies and special events, performing public speaking engagements and representing the town of Irmo in the Miss South Carolina Pageant.

Ba, Communication

Activities and Societies: Gamma Chi Epsilon Sorority, Showstoppers Musical Theatre Group

Education record