Product Owner
Minneapolis, Mn, Us
Responsible for defining, driving and articulating product strategy, planning and execution, ensuring alignment to organization and department goals. This included ownership of product vision, roadmap, release plans, backlog prioritization and delivery of new features. Actively engaged business stakeholders, delivery teams, and vendor partners to optimize use and adoption of product. This was accomplished through consistent status updates, participation in scrum ceremonies, respectful working relationships, change management initiatives, and motivating and transparent communications. Led innovation sessions with cross-functional teams to generate solutions that increase user satisfaction, delivery and velocity. Solutions generally included both process reengineering and technology updates. Gathered necessary SMEs to determine business requirements, design process flows, metrics, develop training, change management plans and agreement to timeline and expense. Represented the voice of the customer when conveying product backlog to delivery teams to guarantee the true business problem was being addressed. Collaborated across delivery and product teams to mitigate dependencies and establish enterprise-wide standards & best practices.