- B2B marketplace development (repair capabilities) and management (inventory parts). - Customer acquisition and customer service (marketplace products and advertising).- Trade Show attendance and representation. - Teamwork with IT department to implement data automations. - Identification, development and evaluation of marketing strategies.- Writing, edition and publication of original digital content (text and images) on corporate websites, FAQ, presentations, press releases, flyers, social media and email newsletters.- Design of corporate logos, business cards, advertising banners, website landing pages, social media banners and media kit. - Online content monitoring: content errors, page errors, broken links, products/features proper functioning, website usability and data cleansing.- Google Analytics (basic features) and internal statistics supervision

Collaborating with Secretariado & Protocolo's CEO, Julia Alonso Frías, since November 2013. Main tasks related to community management: - Use of Twitter to cover live events.- Design of emailing marketing campaigns.- etc. Covered on Twitter the Premios Plato 2013 event in November 2013 - Alicante hospitality sector awards.

Part of Atelier Alicante team since December 2013, collaborating in the Social Media Department.Main tasks are:- to manage @atelieralicante Twitter account: fashion news, posts promotion, campaign management, etc.- to cover Atelier Alicante events on Twitter: brands, designers, pictures, etc.- to manage emailing marketing campaigns: from design to launch and final reports.

Collaborating with an external IT company to implement a Prestashop Ecommerce for a household appliances local store:- Site management.- Catalog management.- SEO management.- Marketing management (including front-office banners design).- Store team training (including creation of Prestashop operating manuals).

International Sales & Media Assistant, working in a team responsible for gathering advertising and editorial content for special advertising section report about Panama to be published in TIME Magazine. Duties included:- Public relations with Panama's business and political leaders.- Back office duties such as market prospection, project management, transcriptions, Online Business Profiles and content management for online communication platform Voices Of Leaders (www.voicesofleaders.com) - Voices Of Panama (www.voicesofpanama.com).

Export Customer Service Representative in charge of the company commercial development on the international market and consolidation of existing customers’ portfolio – extrusion of aluminium profiles:- Orders administration and management.- Customers’ complaints and reports processing.- Purchase management of profiles finishing.- Business Development (Commercial offers, takeover bids).Marketing Manager in charge of the management of all marketing activities: catalogues, merchandising, fairs (Aluminium 2012 Düsseldorf), Website updating, etc.

Online Marketing Country Manager in charge of the marketing and commercial development of the French subsidiary company (Soledad France S.A.R.L.) - specialized in tires distribution: - Offline Marketing: strategic marketing, advertising campaigns, merchandising, etc. - Online Marketing: strategic marketing, development of E-commerce B2C Website and Tyre Distribution B2B platform, advertising campaigns on AdWords (Google), SEM, SEO, social networks, etc. - Business Development: analysis, project management and optimization of the French company's competitiveness on external B2B platforms.

Business development: market surveys, prospect canvassing, international fairs and exhibitions assistance, business trips to France and Belgium to meet potential customers and promote the company and products. Marketing: strategy, creation of export documentation (products technical specification, catalogue, corporate Webpage, corporate identity documentation).Export Customer Representative tasks: RFQ (Requests For Quote) and orders administration and management, transport management, dealing with official agencies (Chambers of Commerce, Custom, Spanish Health Authorities), customers follow-up, etc.

Customer Satisfaction Survey, Export Customer Service (Area World - all product lines)Organization and realization of a customer satisfaction survey which purpose was to assess the Export Customer Service performance:- Methodology, questionnaire update, customers’ selection.- Questionnaire administration in French, English and Spanish.- Results analysis and setting up of a plan of action.- Carrying out of a mirror survey to underline total quality control incomprehension and cultural diversity.My final internship report (A Grade) was entitled: “Quality and Cultural Diversity Management aimed at optimizing companies international competitiveness: MICHELIN and its Export Customer Service”.

Summer jobs: 9 months - 07/07/08 to 09/26/08, 06/25/07 to 08/31/07, 05/02/06 to 08/31/06Export Customer Service Representative for Michelin Aircraft tyres: - Orders administration and management.- Transport and logistic management.- Customers’ complaints processing.

Creation and development of the Export Department of a small enterprise of Madrid specialized in the manufacturing and importing of high-quality massage products: - Creation of export material.- European importers canvassing (France, Great-Britain and Ireland).- Initial contact with prospective buyers and orders management.