Tiffany Dudley (She/Her), Pmp, Csm Email & Phone Number

Round Rock, Texas, US

Lead enterprise-wide, foundational programs in support of strategic transformation/ modernization initiatives. Manage cross-functional, global core teams responsible for setting program expectations and enablement.

Round Rock, Texas, US

• Established/manage team across 3 regions & 8 countries supporting nearly 30,000 team members through delivery of talent development and engagement programs.
• Enable workforce transformation through strategic, innovative, and engaging skills-based learning experiences.
• Created global talent development business framework, implemented new processes, and aligned programming to organizational strategy, enabling a 176% increase in talent development experiences in <2 years.
• Led design of workload management tools based on predictive analytics & data-driven decisions, increasing operational efficiencies by ~50%.
• Coached/mentored staff on leadership skills/behaviors enabling 25% of team to move to roles of greater responsibility in < 24 months.
• Recognized as a “Tell Dell Rock Star Manager” 3 consecutive years.

Round Rock, Texas, US

• Led team to ensure accurate supply of product for customers based on weekly sell-in projections, channel inventory levels, and retailer sales-out performance.
• Developed global strategic channel management foundation and collaborative demand-sensing forecasting process; implemented predictive analytic & demand-shaping capabilities.
• Identified/redesigned/streamlined Supply Chain processes, facilitating the shipment of >2.5M units to ~12 retail customers in an 18-month period.
• Developed/launched scorecard to measure organizational performance, enabling previously unavailable action-oriented insights & data-driven decisions.
• Served as point person in coordinating efforts between Supply Chain, Retail Sales & Marketing.

Round Rock, Texas, US

• Provided operations and program management expertise to Sales executive leadership teams to improve demand planning signals, drive strategic initiatives involving large-order execution, and enhance customer experience.
• Supported Sales on customer visits with insight on product solutions & Supply Chain capabilities to ensure appropriate expectations with customers were being set.
• Directed gap analysis/resolution effort of ~5 complex Supply Chain processes to create end-to-end improvement & strategic alignment with organizational goals.
• As core member of Logistics Fulfillment Configuration Services Program, drove program enablement/execution, reducing product shipment cycle time from ~6 days to ~2.

Round Rock, Texas, US

• Led global team across 3 regions & 4 countries to drive change management through process re-engineering/improvement, gap resolution, new solution enablement, and organizational strategic alignment.
• Trained global leadership on new processes.
• Provided oversight on day-to-day operations and communication of goals; align/roll out strategy & roadmap.
• Streamlined operational processes to mitigate/resolve issues resulting from unplanned large orders, improving organizational productivity by ~30%.
• Led creation of global Supply Chain’s enterprise-wide Business Management System [BMS] to plan/monitor/ control/measure performance, driving cross-collaboration, the alignment of data sources, and a view of key Supply.

Round Rock, Texas, US

• Led new organization & global team across 3 regions to collaborate with Business Controls, Global Audit, Corporate Governance, and external auditors to ensure contract compliance.
• Operationalized life-cycle processes to effectively manage contracts & relationships between entities reducing/mitigating/ eliminating financial, legal & procurement risks; vetted 3rd party distributors.
• Drove execution of Sarbanes-Oxley [SOX] controls, managed assessment process, and identified/ implemented corrective actions, reducing the number of control weaknesses from 12 to 0 and achieving 100% compliance in <6.
• Designed/launched global life-cycle contract management tool to enable workflow management & adherence to audit requirements, improving organizational efficiency by ~89%.
• Trained 300+ Sales team members on best practices to diminish risks of non-compliance.

Round Rock, Texas, US

Sr. Consultant/ Director Level, Program ManagementSenior Transitions Manager, Supply ChainSenior Program Manager, Solutions Strategy & Contracts

• Performed studies and developed qualitative/quantitative systems for projects to evaluate processes, determine trends, and devise improvement strategies.
• Worked with senior civilian and military leaders to target bottlenecks, improve performance, and enhance employee/customer relations.
• Conducted monthly professional development training for executive leadership.
• Responsible for ensuring process/program quality aligned with the Army Community of Excellence criteria, which aligns with the Malcolm Baldridge criteria.

Doctor Of Education - Edd, Organizational Leadership

Maom - Masters Of Art, Organizational Management

Ba - Bachelor Of Fine Arts, Graphic Design