Tiffany Williams Email and Phone Number

- Reach out to prospective customers to understand their business challenges and uncover how Kojo can provide solutions.- Schedule high-quality, meaningful meetings between potential customers and Account Executives to drive the sales process forward.- Maintain clean and organized prospect data by following Kojo’s workflows and sales processes.- Represent Kojo as a knowledgeable and approachable ambassador, building strong connections with potential clients.

- Identified new business opportunities across the U.S., Canada and Japan through market research and customer segmentation analysis, targeting emerging customer segments and strategic partnerships.- Led outbound sales efforts with music festival retail companies and wholesalers, forging go-to-market partnerships and expanding brand reach internationally.- Managed full-cycle sales and marketing campaigns, from outreach to closing deals, leveraging strategic partnerships to maximize… Show more - Identified new business opportunities across the U.S., Canada and Japan through market research and customer segmentation analysis, targeting emerging customer segments and strategic partnerships.- Led outbound sales efforts with music festival retail companies and wholesalers, forging go-to-market partnerships and expanding brand reach internationally.- Managed full-cycle sales and marketing campaigns, from outreach to closing deals, leveraging strategic partnerships to maximize brand visibility and revenue growth.- Developed key supplier relationships and managed Requests for Quotes (RFQs) viaAlibaba and Purchase Orders (POs) with suppliers.- Oversaw branding and social media strategy, leading end-to-end content creation across multiple platforms to boost customer engagement.- Directed product development, introducing innovative features to improve user experience and increase market competitiveness.- Cultivated strong client relationships through proactive outreach and livestream events, ensuring open communication and addressing concerns to maintain loyalty.- Raised over $180,000 on Kickstarter in 2024 through targeted promotion and strategic outreach efforts, demonstrating the ability to drive revenue growth and execute on ambitious goals. Show less

- Led outbound prospecting efforts via LinkedIn, email, and social media to connect with sync licensing executives, securing high-value podcast guests and partnerships.- Drove new business opportunities by promoting STS at industry events, on social media, and by partnering with music tech companies like Spotify, DistroKid, and Mogul.- Managed the full sales and marketing cycle, from outreach and relationship-building to closing sponsorships and partnership deals with music tech… Show more - Led outbound prospecting efforts via LinkedIn, email, and social media to connect with sync licensing executives, securing high-value podcast guests and partnerships.- Drove new business opportunities by promoting STS at industry events, on social media, and by partnering with music tech companies like Spotify, DistroKid, and Mogul.- Managed the full sales and marketing cycle, from outreach and relationship-building to closing sponsorships and partnership deals with music tech brands.- Generated over $25,000 in grants and sponsorships in 2024 through proactive outreach and strategic partnerships.- Created and executed multi-channel content strategies across TikTok, Instagram, YouTube, and email newsletters, growing the TikTok account to 37,000+ followers. - Oversaw administrative tasks including contract negotiation, invoicing, performance tracking, and scheduling, ensuring smooth day-to-day operations.- Utilized tools like LinkedIn Sales Navigator, Salesforce, Asana, Excel, Microsoft suite and various AI tools to streamline workflows, optimize processes, and improve performance tracking.- Proven ability to work independently in remote environments, balancing multiple responsibilities and achieving impactful results. Show less

As an Educational Workshop Host at the School of Audio Engineering (SAE) Vancouver, I led seminars and workshops focused on music business and entrepreneurship within the music industry. These sessions provided emerging professionals with critical insights into business strategies, industry best practices, and entrepreneurial skills essential for success in today’s music landscape. I designed and facilitated engaging, interactive learning experiences that empowered participants to navigate the… Show more As an Educational Workshop Host at the School of Audio Engineering (SAE) Vancouver, I led seminars and workshops focused on music business and entrepreneurship within the music industry. These sessions provided emerging professionals with critical insights into business strategies, industry best practices, and entrepreneurial skills essential for success in today’s music landscape. I designed and facilitated engaging, interactive learning experiences that empowered participants to navigate the industry with confidence and foresight, creating a foundation for both personal and professional growth. Show less

Freelance music production, audio engineering & session musician work by Tiffany Williams (P.K.A. Tiffism).- Main genres: pop, EDM, rnb, folk & indie rock- Recording artists produced for: Andréa Ranae Johnson, Haruka, L0gan, Taylor Simpson, Sofinari, Chelsea, Shutterbug, Gabriele Catoni, Acacia Presley, Clara MacLeod, Raiesa Usami & more. - Recently featured in an article on Paper Magazine featuring a tiffism remix of Soccer Mommy’s song “Circle The Drain” (deemed #4 on… Show more Freelance music production, audio engineering & session musician work by Tiffany Williams (P.K.A. Tiffism).- Main genres: pop, EDM, rnb, folk & indie rock- Recording artists produced for: Andréa Ranae Johnson, Haruka, L0gan, Taylor Simpson, Sofinari, Chelsea, Shutterbug, Gabriele Catoni, Acacia Presley, Clara MacLeod, Raiesa Usami & more. - Recently featured in an article on Paper Magazine featuring a tiffism remix of Soccer Mommy’s song “Circle The Drain” (deemed #4 on “Sound Off: 10 New Songs You Need To Hear Now”)- Read more at: www.tiffanyericawilliams.com Show less

- Efficient use of Pro Tools- Assembling, operating and maintaining the technical equipment used to record, amplify, enhance and mix - Use of API console- Use of patch bay and analog gear (pre amps, compressors, EQs, etc.)- Use of dynamic, condenser and ribbon microphones- Recording and editing audio/music

Music/Audio:- Efficient use of Pro Tools digital audio workstation (DAW) (music editing software)- Recording and comping audio (vocals and instruments)- Melodyne + autotune- Create midi instrumentals for clients' songs- Balance elements and sound levels in a mix - Songwriting- Live session equipment set up (mixer board, 8 piece drum kit mic set up, vocal condenser mic setup, guitar/bass amps, keys, etc.) Video:- Efficient use of Adobe Premiere Pro (video… Show more Music/Audio:- Efficient use of Pro Tools digital audio workstation (DAW) (music editing software)- Recording and comping audio (vocals and instruments)- Melodyne + autotune- Create midi instrumentals for clients' songs- Balance elements and sound levels in a mix - Songwriting- Live session equipment set up (mixer board, 8 piece drum kit mic set up, vocal condenser mic setup, guitar/bass amps, keys, etc.) Video:- Efficient use of Adobe Premiere Pro (video editing software)- Film/edit/colour-grade music videos & live sessions for musicians/bands- Film/edit/colour-grade commercials for small local businesses- Experience in videography using gimbals and tripods Stage Lighting:- Proficient at using DMX Stage Lighting software- Set up simple lighting scenes in DMX program- Control stage lighting and fog machine during live concerts Photo:- Shoot performers during concerts - Edit and colour-grade photos using Photoshop Music Marketing:- Design posters for events using Photoshop - Post updates to the Awesome Music Studio Instagram account (photos and videos of shows and other fun studio activities)- Write copy for upcoming events (event descriptions and posts)- Cold email new potential clients Show less

- Remotely reconnect and disconnect customers electricity via a smart meter application software- Handle, negotiate and diffuse calls with irate customers- Updated Oracle's Customer Care and Billing Information System ERP- Proficient at Finesse Agent Management System- Efficient at using Smart Meter Technology (Batch Request Tool for electrical service reconnection and disconnection)- Provided management with a business proposal on a process to improve efficiency-… Show more - Remotely reconnect and disconnect customers electricity via a smart meter application software- Handle, negotiate and diffuse calls with irate customers- Updated Oracle's Customer Care and Billing Information System ERP- Proficient at Finesse Agent Management System- Efficient at using Smart Meter Technology (Batch Request Tool for electrical service reconnection and disconnection)- Provided management with a business proposal on a process to improve efficiency- Calculate, offer and create arrears payment arrangements (APA) and pay plans- Answer phone calls in the collections queue- Assist staff with financial assistance programs for residential and commercial customers- Worked several collections reports: APA Active Report, APA Collection Class Change Report, APA Late Payment Charge Prevention Report, APA Cancellation Report and APA Break Report-Work High Balance Reports (call customer to discuss outstanding balances and make arrangements for payment)- Support staff with decisions on collections activities (I.e. cancelling severance, cancelling disconnection, moving new tenants into property with an outstanding balance on an account, offering assistance programs, etc.) - By the end of summer term, assisted in training a new full time hire- Assisted company in reducing bad debt Show less

- Proficient at Oracle’s Customer Care and Billing Information System (CC&B) ERP- Knowledge of Ellipse Financial Computer Software- Validate customer accounts financial transactions to ensure accurate refunds- Validate and balance weekly refund reports- Issue refunds, transfers, stop payments and microFIT transfers and refunds- Electronic fund transfers: wires and Western Union (EFTs)- Respond to customer emails (regarding financial questions about their… Show more - Proficient at Oracle’s Customer Care and Billing Information System (CC&B) ERP- Knowledge of Ellipse Financial Computer Software- Validate customer accounts financial transactions to ensure accurate refunds- Validate and balance weekly refund reports- Issue refunds, transfers, stop payments and microFIT transfers and refunds- Electronic fund transfers: wires and Western Union (EFTs)- Respond to customer emails (regarding financial questions about their accounts)- Answer incoming queued phone calls for the Remittance department- Process customer credit card payment requests- Within a month of being hired, trained temporary staff - By the end of summer term, assisted in training a new full time hire - Correct errors in customer information (e.g. incomplete address errors)- Attend Billing meetings concerning meeting targets, company plans, etc.- Completed and passed various tests and training modules (AODA, WHMIS, Code of Conduct, etc.)- Data entry into Excel spreadsheets (post dated and stale dated cheques)- Manual cheques- Developed a training manual for new hires assuming the same role- Received positive feedback throughout the term from a productivity, work ethics and behavioural standpoint Show less

The York Region Youth Association's Outreach Program empowers youth and new Canadians by providing essential knowledge, tools, and support. - Tutored math and English at the Outreach Program, fostering academic confidence and growth- Supervised weekend programs, managed volunteer activities, and mediated conflicts to ensure a positive environment- Conducted weekday office tasks including sponsorship outreach, building business contact databases, and developing business plans to… Show more The York Region Youth Association's Outreach Program empowers youth and new Canadians by providing essential knowledge, tools, and support. - Tutored math and English at the Outreach Program, fostering academic confidence and growth- Supervised weekend programs, managed volunteer activities, and mediated conflicts to ensure a positive environment- Conducted weekday office tasks including sponsorship outreach, building business contact databases, and developing business plans to support program initiatives Show less

- Managed guest flow strategically in a high-energy dining environment, optimizing seating and ensuring minimal wait times to enhance the guest experience- Coordinated seating arrangements based on customer preferences, balancing high-traffic periods with efficient table turnover to maximize revenue- Handled reservation inquiries and upsold premium dining experiences, increasing customer satisfaction and boosting high-value reservations- Built rapport with regular guests and handled… Show more - Managed guest flow strategically in a high-energy dining environment, optimizing seating and ensuring minimal wait times to enhance the guest experience- Coordinated seating arrangements based on customer preferences, balancing high-traffic periods with efficient table turnover to maximize revenue- Handled reservation inquiries and upsold premium dining experiences, increasing customer satisfaction and boosting high-value reservations- Built rapport with regular guests and handled customer feedback with professionalism, strengthening customer loyalty- Supported front-of-house operations by assisting in inventory tracking and coordinating with the kitchen and waitstaff to ensure smooth service flow Show less