Tiffany Madden

Tiffany Madden Email and Phone Number

Director, Talent and Learning @ BSN SPORTS
Texas, United States
Tiffany Madden's Location
Dallas-Fort Worth Metroplex, United States, United States
Tiffany Madden's Contact Details
About Tiffany Madden

Everyone has a passion. If yours is sports, community, or student experience, consider a career at BSN Sports. We are seeking motivated sales professionals with a keen ability to build solid relationships and offer consultative solutions to communities' and schools' team sports needs. We are the largest distributor of team sports apparel and equipment in the country, yet we pride ourselves in living like "locals" in communities across the nation and providing that highly personalized service to coaches and athletes from grade school through college. Our company lives its value system of Heart, Integrity, Teamwork, and Resourcefulness.My goal is to find the best of the best to fill these critical sales roles at BSN Sports. My background in distribution sales and career development provides a unique perspective to the recruiting process. PREVIOUS EXPERIENCETraining & Development • On-boarded new staff employees, providing training on organization culture and expectations• Provided mentorship to full-time employees and interns, offering regular feedback on improvement• Facilitated over 100 workshops in the last 5 yearsContent Creation & Training Facilitation • Conceptualized, developed, and facilitated professional development workshops, focusing on interactive and engaging learning activities for participants• Reviewed program evaluations, using quantitative and qualitative metrics, then implemented changes for improved future client/employee trainings• Rolled out a new computer program to 1/3 of an organization to improve efficiency and quality service to customersEmployee/Client Hiring Process• Reviewed and critiqued hundreds of resumes for content and format, including compliance with applicant tracking systems (ATS)• Conducted interviews to evaluate and determine best-fit candidates• Supervised and coached full-time and part-time employees as well as internsStrengthsFinder 2.0: Positivity | Ideation | Context | Empathy | Futuristic

Tiffany Madden's Current Company Details
BSN SPORTS

Bsn Sports

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Director, Talent and Learning
Texas, United States
Website:
bsnsports.com
Employees:
2693
Tiffany Madden Work Experience Details
  • Bsn Sports
    Director, Talent And Learning
    Bsn Sports
    Texas, United States
  • Bsn Sports
    Director, Talent & Learning
    Bsn Sports Mar 2019 - Present
    Farmers Branch , Tx, Us
    •Lead field sales organic hiring growth strategy through close consultation and data analysis, aligning with corporate growth initiatives.•Consult VP of Field Sales to identifying market opportunity and territory fulfillment priorities, then track progress on meeting those hiring metrics. •Oversee Field Sales and Customer Service technical training teams; continuously benchmark and improve curricula and training support.•Liaise between field sales training and field sales leadership to identify sales pro quality of hire and speed to proficiency.•Develop and deliver leadership development programming to business units as needed.
  • Bsn Sports
    Talent Acquisition Manager
    Bsn Sports Apr 2017 - Mar 2019
    Farmers Branch , Tx, Us
    • Developed and implemented corporate recruiting strategy to increase sales force by more than 25%• Sourced, attracted, and recruited top field sales professionals for the team sporting goods industry• Worked with internal stakeholders and managers on hiring needs by territory• Organized and maintained recruiting pipeline for more than 50 regional sales managers• Implemented assessment tool in order to identify fit• Coordinated candidate visits to Dallas headquarters
  • University Of Southern California, Annenberg School For Communication And Journalism
    Assistant Director, Student And Alumni Engagement
    University Of Southern California, Annenberg School For Communication And Journalism Nov 2016 - Mar 2017
    Los Angeles, Ca, Us
    • Planned small and large programs for 25-150 participants, such as industry-specific panels, career development workshops, mock interviews with alumni, and networking mixers• Counseled students and alumni on various career-related topics, including career exploration and transitions, how to write a compelling resume and cover letter, ways to prepare for an interview, and how to proactively seek employment• Managed and mentored student worker staff, including the selection process and training of each staff member• Organized and executed a large-scale mentor program, including the student application process, alumni recruitment, mentor and mentee training, and mentor/mentee event curation throughout the year• Wrote and distributed a periodic newsletter with events, articles, and advice for the mentor program• Selected and chaperoned cohort of 16 students on a two-week career trek to New York City each year, visiting 12 companies in the media and communication industries• Developed and cultivated strong relationships with alumni in order to provide enriching programs to students
  • University Of Southern California, Annenberg School For Communication And Journalism
    Alumni Career Counselor/Assessment Coordinator
    University Of Southern California, Annenberg School For Communication And Journalism Dec 2014 - Nov 2016
    Los Angeles, Ca, Us
    • Counseled students and alumni on various career-related topics, including career exploration and transitions, how to write a compelling resume and cover letter, ways to prepare for an interview, and how to proactively seek employment• Planned small and large scale events, including industry-specific alumni panels, a speed mock interview event where alumni interview students, and 2 networking/mentoring mixers where students interacted with high-level industry professionals• Co-coordinated mentor program, with over 135 matched student/alumni pairs• Selected and chaperoned cohort of 16 students on a two-week career trek to New York City each year, visiting 12 companies in the media and communication industries• Created and distributed department surveys using Qualtrics, Survey Monkey, and Grad Leaders, including the first destination survey, an alumni assessment, an employer survey, and a student needs survey• Analyzed over 600 alumni survey results in order to help the department plan future events and presented employment statistics to school administrators• Managed student worker staff, including the selection process and training of each staff member• Created infographic depicting employer survey results, as well as cross-sectional data from other surveys administered by the department• Designed a half-day seminar called "You're Graduating, Now What?" for graduating seniors, covering resume review, interview tips, LinkedIn basics, and how to professionally network• Administered and provided feedback for Myers-Briggs Type Indicator and Gallup StrengthsFinder 2.0
  • California Lutheran University
    Career Counselor/Employer Services Coordinator
    California Lutheran University Sep 2013 - Nov 2014
    Thousand Oaks, Ca, Us
    • Provided career counseling for undergraduate and graduate students, regarding occupational choices, goal setting, career research, and the job search process for full-time, part-time, and internships• Counseling subjects include: career exploration, job search, resume and cover letter reviews, LinkedIn consultation, mock interviews, effective networking strategies, and graduate school advising• Tailored counseling to various student populations, including international students, first generation students, students with learning and mental disabilities, and LGBTQIA students• Counseled students one-on-one, over the phone, email, or via Skype• Collaborated with various departments around campus to develop specific programming based on their needs, including Alumni Relations, Admissions, Residence Life, Veterans Resources, and Student Life• Created an online first-destination survey in line with national standards, merging it in Excel with student demographic information that can provide extensive analytical data on placement after graduation• Launched Career Ambassador program that promotes peer career mentoring• Increased center’s revenue by introducing tiered VIP pricing structure for employers who register for career fair• Developed and maintained standard operating procedure manual for graduate interns and student works, which decreased needed training time and increased process consistency by more than 30%• Improved career fair participation by increasing marketing efforts in the res halls• Increased social media presence by targeted Facebook advertisements, mandatory student worker participation in online discussions and events, and adding QR codes to various marketing materials• Improved social media posting efficiency by utilizing Hootsuite platform
  • California Lutheran University
    Graduate Intern, Student Support Services (Sss)
    California Lutheran University Jun 2014 - Aug 2014
    Thousand Oaks, Ca, Us
    • Developed and implemented two career workshops for Summer Orientation to Academic Resources (SOAR) students, including career exploration and resume creation• Analyzed federal grant, which is up for renewal, with specific focus on how SSS students were admitted into the program• Based on grant analysis, created a scoring system for SSS applications, making selection process objective and in alignment with the federal grant requirements• Changed the semester meeting questionnaire, which is used by every SSS counselor for each student meeting, to increase client discussion about potential retention issues• Created SSS Pinterest page with Pin boards that matched the services provided by SSS• Focused all efforts on the needs of the SSS population, which includes first-generation students, low-income students, and students with disabilities
  • California Lutheran University
    Career Advisor/Office Manager
    California Lutheran University Jul 2011 - Aug 2013
    Thousand Oaks, Ca, Us
    • Performed basic career advising for students and alumni, including resume review and mock interviews • Managed student employees, including training, hiring, and continued coaching • Planned, marketed, and facilitated workshops • Updated web content released by Career Services on Facebook, Twitter, and website• NACE Conference Attendee – 2013• Fall CLASIC Attendee – 2013• Spring CLASIC Attendee – 2012• NetVUE Conference Attendee, California Lutheran University – March, 2011
  • Comtel Pro Media
    National Account Manager
    Comtel Pro Media Mar 2008 - Jul 2011
    Burbank, Ca, Us
    •Cultivated partnerships with existing customers and new clients by providing excellent service •Added 70 new active clients •Surpassed yearly sales and profit goals in a declining market
  • Tti, Inc. - A Berkshire Hathaway Company
    Field Sales Manager
    Tti, Inc. - A Berkshire Hathaway Company 2007 - 2008
    Fort Worth, Texas, Us
    •First Field Sales Manager appointed to the Los Angeles territory in company history•Implemented Value Based Selling methodology to gain mind/market share with customers
  • Tti, Inc. - A Berkshire Hathaway Company
    Field Sales Representative
    Tti, Inc. - A Berkshire Hathaway Company 2005 - 2007
    Fort Worth, Texas, Us
    •Surpassed sales goals by over 46% •Assigned to the #1 TTI / Los Angeles’ account, maintaining 108% sales over goal•Designed and executed multiple inventory management solutions within strategic accounts•Successfully managed relationships at all levels within customer base
  • Tti, Inc. - A Berkshire Hathaway Company
    Regional Operations Manager - Western Region
    Tti, Inc. - A Berkshire Hathaway Company 2003 - 2005
    Fort Worth, Texas, Us
    •Provided support to all levels of personnel to ensure effective, efficient operations•Spearheaded training development and implementation for a new computer system •Developed computer assisted concepts to increase sales efficiency by 25% or more•Onboarded new employees in the western region, providing training on company culture and expectations•Recommended/implemented business flow improvements to improve productivity/profitability
  • Tti, Inc. - A Berkshire Hathaway Company
    Inside Sales Manager
    Tti, Inc. - A Berkshire Hathaway Company 2002 - 2003
    Fort Worth, Texas, Us
    •Managed the inside sales team in the Illinois and Wisconsin branches•Planned, measured, and adjusted for all branch and regional objectives •Trained new inside salespeople on both systems and products
  • Tti, Inc. - A Berkshire Hathaway Company
    Inside Sales Representative
    Tti, Inc. - A Berkshire Hathaway Company 1999 - 2002
    Fort Worth, Texas, Us
    •Provided excellent customer service to customers •Quoted pricing and availability on thousands of items each day•Offered engineering solutions to customers based on their needs
  • Walt Disney World
    Jungle Cruise Skipper - Disney College Program
    Walt Disney World Sep 1996 - Dec 1996
    Lake Buena Vista, Florida, Us
    • Entertained thousands of guests by taking them on a humorous and adventurous riverboat ride down four of the most famous rivers in the world, including the Amazon, Congo, Nile, and Mekong Rivers• Utilized the prepared spiel for the tour but also incorporated ad-libbed dialogue to make each boat ride unique and special • Provided additional entertainment on the docks for guests waiting in the queue in order to enhance their overall experience while visiting the World Famous Jungle Cruise attraction• Upheld the practices, policies, and procedures set forth by the Walt Disney Company to ensure that each guest had a magical and safe experience• Earned a "Ducktorate" degree, the highest degree level one can earn while participating in the WDW College Program

Tiffany Madden Skills

Career Counseling Training Public Speaking Career Development Social Media Employee Training Event Planning Resume Writing Management Coaching Higher Education Student Affairs Leadership Customer Service Staff Development Sales Management Powerpoint Facebook Career Assessment Student Development Sales Operations Leadership Development Workshop Facilitation Team Building Microsoft Word Microsoft Excel Program Management Job Search Strategies Interviews Time Management Mentoring Student Engagement Student Recruiting Conflict Resolution Student Leadership Teamwork Office Management Interview Preparation Presentation Development Creative Problem Solving Interviewing Myers Briggs Certified Strengthsfinder Constant Contact Survey Administration

Tiffany Madden Education Details

  • Texas A&M University
    Texas A&M University
    Industrial Distribution
  • California Lutheran University
    California Lutheran University
    College Student Counseling And Personnel Services
  • Westlake Culinary Institute
    Westlake Culinary Institute
    Professional Culinary Series

Frequently Asked Questions about Tiffany Madden

What company does Tiffany Madden work for?

Tiffany Madden works for Bsn Sports

What is Tiffany Madden's role at the current company?

Tiffany Madden's current role is Director, Talent and Learning.

What is Tiffany Madden's email address?

Tiffany Madden's email address is tm****@****usc.edu

What is Tiffany Madden's direct phone number?

Tiffany Madden's direct phone number is +121374*****

What schools did Tiffany Madden attend?

Tiffany Madden attended Texas A&m University, California Lutheran University, Westlake Culinary Institute.

What are some of Tiffany Madden's interests?

Tiffany Madden has interest in Cooking, Reading, Humor, Running, The History Chicks" Podcast, Golf, Food Exploration, Travel.

What skills is Tiffany Madden known for?

Tiffany Madden has skills like Career Counseling, Training, Public Speaking, Career Development, Social Media, Employee Training, Event Planning, Resume Writing, Management, Coaching, Higher Education, Student Affairs.

Who are Tiffany Madden's colleagues?

Tiffany Madden's colleagues are Caden Calhoun, John Peterson, Chet Henicle, Phillip Anderson, Jan Gruennert, Duncan Krige, James Garner.

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