Tiffany White Email & Phone Number

New Orleans, Louisiana, United States

Managed a membership database of over 2000+ individuals. Handled all client interaction, social media, financial and operations along with my senior leadership. Created opportunities for customer engagement and spearheaded projects to create physical upgrades and changes to the facility. Brought membership to a record high and provided outstanding customer service and issue resolution skills. Responsible for opening and closing procedures. Promptly responded to customer inquiries via phone calls and e-mails and directed all communication to proper channels. Sorted and delivered all mail and package deliveries for the building. Oversaw facility's proper cleaning and maintenance. Ensured each customer had a unique and satisfying experience. Ordered and procured all office and department needs.

Metairie, Louisiana, United States

Manage large amounts of incoming calls as well as incoming paperwork, faxes and emails. Clerical and financial reports daily. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Go the extra mile to engage customers. Provide excellent customer service skills and an exceptional level of communication in a professional manner. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Provide COVID compliant cleaning policies. Scheduling new appointments and soliciting further interaction with clients.

Greater New Orleans Area

Handling of client complaints or questions while keeping in mind laws and policies. Acting in the best welfare of animals in the facility care. Reuniting owner's and pets. Facilitating outreach and appropriate avenues for owners looking to surrender pets. Dispatching officers to emergency calls regarding animal welfare. Manage large amounts of incoming calls. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Handle complaints, provide appropriate solutions and alternatives within local and state law restrictions. Management of a high stress and high emotion workplace. Being part of a team. Clerical and financial reports daily. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Go the extra mile to engage customers.

Addressing the needs of incoming calls load as well as in office policyholders. Customer service and handling customer complaints. Processing incoming and outgoing mail. Organizing office appointments and book keeping. Preparing internal memos and outgoing correspondence. Answering any questions policyholders had regarding their policies or claims procedures. Interpersonal skills to gauge customers needs and recommend the products that best serve their goals. Sent reminders of premium payments and notified customers of any rate changes.

New Orleans, Louisiana, United States

Assisted casting under direct supervision of casting director for the feature film Free State of Jones. Worked independently to process incoming headshots, schedule auditions, enter relevant personal information into Google Docs. Sent and replied to 100+ emails daily as well as coordinating with fellow members of my team.

Strong communication and interpersonal skills. Addressed customer issues by means of over the phone, in person, and online. Tech savvy and knowledgable about product sold within store. Experience dealing with large volume sales. High level of problem solving skills, ability to make decisions on the fly to achieve customer satisfaction while keeping thecompany bottom line.

Balanced both customer service and cashier duties along with in person and phone sales. Excellent grasp on technology and product sold in store. Honed interpersonal and sales ability. Detail oriented and benchmark focused approach to business.

Master Of Arts (M.A.), English Language And Literature, General, 3.2

Activities and Societies: Published my Doctorate Thesis.Graduated with 3.2 GPA.

Bachelor Of Arts (B.A.), Communication And Media Studies, 3.0

Activities and Societies: TheaterPrivateer Scholarship recipient. Graduated with a 3.0.