Tiffany Graham, Shrm-Cp Email & Phone Number

Kasson, Mn, Us

Rochester, Minnesota, United States

Senior Recruiter for SMB Outbound Telesales Representative position in Charlotte, NC and Greenville, SC. I also support Residential Outbound Telesales Representative position in Maitland, FL.Charter Communications is a leading connectivity company, delivering best-in-class Internet, TV, mobile and voice services through our Spectrum brand. Working at Spectrum is more than a job, it’s an opportunity to build a long and fulfilling career. We have an unwavering commitment to investing in our employees through competitive wages, robust healthcare benefits and a generous retirement program. We are also committed to advancing the careers of our employees with vast growth opportunities at all levels of the organization. That’s why Forbes named Spectrum one of America’s Best Large Employers for 2023. Join us and see where your career will take you. There’s a strong connection here.

Mantorville, Minnesota, United States

Dodge Center, Minnesota

· Manage all internal and external production recruiting from start to finish· Partner with HR Business Partners to determine openings and over/under for operations· Conduct new hire orientation on a bi-weekly basis· Attend career fairs and partner with local colleges and high schools to create a partnership within the community.· Employer on advisory board with Rochester Public Schools· Successful project management of multiple recruiting and human resources projects, including mass hiring events and annual enrollment.· Partnered with Human Resources Business Partners on a variety of employee relations situations including, but not limited to, terminations, investigations, and promotions.

Mesa, Arizona

· Oversees the operations with the DriveTime Customer Relations Department, and SilverRock Customer Service Department.· Successfully built a new Quality Assurance department for DriveTime, Corporate· Maintained a relationship with upper management of multiple departments to help with highly escalated external customers· Setting daily goals for their team to maximize short-term and long-term success· Review and analyze overall department performance, monitor work plans, and adjust staffing levels and strategies recommended and implement changes as appropriate

Chandler, Arizona

· Provide leadership that drives total store results with specific ownership of $8 million lingerie category.· Executed Merchandise Presentation in a high-volume store· Responsible for driving results in lingerie by creating an excellent customer and associate experience and by leading all daily activities· Recruit, hire and staff lingerie team with a focus around a successful selling culture

Phoenix, Arizona Area

· Recruit, hire, train, and retain the highest quality team members and executive team leaders· Execute merchandising and presentation in all aspects of the store· Open and close the store on assigned days and provide leadership during the hours of operations· Drive sales performance: lead and coach the team on ways to increase sales· Model and drive proactive guest service· Recognize, coach, and provide meaningful feedback through active performance management· Financially accountable towards payroll within the store· Captained volunteer events throughout the Phoenix area partnering with other Target stores as well as the Distribution Center.· Top performer each quarter in 2013, 2011, 2010 and 2009· Group trainer for 56 stores throughout Arizona and New Mexico for both Softlines and Guest Experience

○Supervise team of three during production ○Assisted in scheduling○Provided customer service

Master'S Degree, Business Administration And Management, General, 3.58

Bachelor Of Arts, Mass Communications; Public Relations

Associate Of Arts, Liberal Arts And Sciences/Liberal Studies