Tiffany Grant, Mba, Afc®, Shrm-Cp Email & Phone Number

Greensboro/Winston-Salem, North Carolina Area

Advocate for financial literacy

Greensboro, Nc, United States

Greensboro, Nc, United States

Greensboro, North Carolina

High Point, North Carolina

- Focused on employee engagement, employee relations, and utilizing HR best practices- Worked with managers to create, track, and improve performance management programs- Partnered with the business and the recruiting team to create and manage onboarding and training programs for new hires- Helped run large-scale annual projects, such as annual reviews, benefits open enrollment, and year-end processes- Managed all site employee relations issues - Worked with the VP, administration, and HR to manage the annual HR budget- Used ADP Workforce Now, Litmos, YouEarnedIt, Yammer

Greensboro/Winston-Salem, North Carolina Area

- Processed internal new hire paperwork- Assisted in the development and implementation of personnel policies and procedures- Maintained time off calendar and attendance reports- Audited I9 forms and other new hire documentation- Participated in developing departmental goals and objectives- Coordinated wellness memberships with local provider- Provided support for benefits administration- Organized and managed annual open enrollment communications- Handled employee relations counseling and conducted internal investigations- Revamped and maintained company organization chart- Maintained and coordinated employee recognition programs- Resolved unemployment claims from initial claim to higher authority appeals- Continually recommended new approaches to employee engagement and retention efforts- Implemented an employee engagement committee to further drive initiatives- Used PayEntry, UI Sides, KeyRisk, E-Verify, PeopleNet

- Provided front-line customer support- Created customer and project cards- Reviewed architectural plans for the project management team- Aided project managers with various tasks to ensure customer satisfaction- Received and administered all mail and packages - Procured all office supplies and equipment- Delivered outstanding customer service- Managed multiple databases- Collaborated with senior administrator to develop new policies and procedures- Prioritized projects to ensure the office was ran efficiently- Maintained inventory- Used Excel, Word, Publisher, Powerpoint, Outlook, SmartSheet, GoogleDocs, Synergy, Macola

- Assisted customers in finding clothing items- Ran weekly email campaigns- Demonstrated exceptional customer service- Reconciled cash drawers at the end of the day - Assisted in the recruitment of new personnel- Created sales flyers- Evaluated incoming donations and priced accordingly- Appraised jewelry and other high-end items- Analyzed customer trends- Reported profitability daily- Implemented overall pricing strategies- Managed key administrative tasks- Used Excel, Word, Publisher, Powerpoint, Outlook, ShopKeep

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: National Association of Women MBAs (NAWMBA) Human Resources Management Association

Bachelor'S Degree, Business Administration - Management

Doctor Of Philosophy - Phd, Social Work