Tiffany Herd, Med, Shrm-Scp Email & Phone Number

Atlanta, Ga, Us

As the HR Director, I develop, plan, direct, and manage all human resource initiatives, such as recruitment, compensation, benefits, training and development, health, safety and wellness, and employee relations. We employ headcount ~200 total FT & PT employees, plus independent contractors, and contingent workforce at our headquarters in metro-ATL. We have four showrooms in the US: Atlanta, High Point, and Las Vegas, Dallas.Key responsibilities are:• Bridge management and employee relations by addressing demands, grievances, or other issues.• Strategically develop and implement a robust Talent Management Strategy (including, budgeting, resource planning, identification of and partnerships with 3rd party agencies/recruitment firms)• Support current and future business needs through the development, engagement, motivation and preservation of human capital.• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.• Nurture a positive working environment and assess the vitality of the organization's company culture.• Oversee and manage a performance appraisal system that drives high performance.• Maintain compensation and benefits programs (medical, supplemental) plus management of the 401(k) administration for the company• Ensure timely and accurate biweekly payroll processing for exempt, non-exempt and commission based employees. • Assess training needs to apply and monitor training programs.• Report to management and provide decision support through HR metrics.• Ensure legal compliance on a basis throughout human resource management.• A key stakeholder on the Executive Leadership Team.• Manages 2 direct reports.

Provides writing and professional HR consulting services to entrepreneurs and small business owners. I assist with brand creation by writing content for webpages, brochures, and other business writing. Additionally, I provide proofreading services, editing and resume writing.I am available to craft narratives which helps to influence and woo your audience. If you need to make a career change, I will work with you to provide career coaching and mentoring including writing, facilitation/presentation skills, confidence building and how to leverage your skills.

Kennesaw, Georgia, Us

I taught a (4) week introductory and overview course on the building blocks of effective human resources management. I utilized adult learning methodologies and techniques to prepare professionals who are new to HR or who required a bit more HR foundation to be success in their roles.The course is an overview and introductory course of the Human Resource function where students learn the building blocks of effective Human Resource Management. The class focuses on the fundamental Federal laws that affect Human Resources Administration in every company large and small. It also covers employee relations issues such as compensation, performance management, and discipline.Topics Covered:The Functions and Roles of Human Resources ManagementEmployment Law in Your WorkplaceEffective Recruitment and Selection TechniquesBasics of Compensation and BenefitsTalent DevelopmentManaging Employee Performance

Marietta, Georgia, Us

Leads all aspects of HR Operations and execution of HR People Programs within a multidisciplinary acute hospital care environment supporting all service lines. Prior experience at Kennestone Regional Medical Center, Atlanta Medical Center and Atlanta Medical Center South as Sr. HRBP. Served as Interim HR Manager for Windy Hill. As a skilled HR leader:I am Successful in leading complex initiatives including employee retention, talent assessment, succession planning, organizational design, compensation planning (equity, bonus, merit), and leadership development activities.Promoting People Strategies that align with MVV while focusing on the talent needed to execute on the vision. I partner with leaders to drive results through development, succession planning, career development, and skills gap analysis.Acts as a change-agent as business as evolved (specifically during COVID) and reshaped into a virtual space with the goal of continuing to provide excellent service and improve the employee experience.Demonstrated ability to confidently navigate complex employer relations cases within ADA, EEOC, LOA, & FMLA in conjunction with Leadership, Benefits, Employee Health and Risk Management teams. Investigates complaints, grievances and facilitates resolution by interpreting policies and procedures to recommend the appropriate progressive corrective disciplinary action. Skilled at creating cross-functional initiatives that go beyond aligned client groups for broader impact and understanding for employees within the Health System. Partners with Senior HR and Service Line Executives to assess and ensure scalability and sustainability of programs.

Marietta, Georgia, Us

• Provides HR business partnership within a multidisciplinary matrix environment supporting financial services and operations service lines (e.g. Patient Access Services, Ambulatory Services, Financial Ops, Quality, OrthoSport, Graduate Medical Education Clinic Operations, Graduate Medical Education, Rehabilitation & Facilities Engineering) and VP Medical Affairs totaling ~700-800 team members. • Confident in navigating complex employer relations functions such as ADA, EEOC, LOA, & FMLA in conjunction with Leadership, Benefits, Employee Health and Risk Management teams (as needed).• Investigates complaints and facilitates resolution by interpreting policies and procedures to recommend the appropriate progressive corrective disciplinary action (coaching, verbal, First, Final and Termination).• Ensures safety compliance practices and procedures are in line with industry, state and federal regulations. Participates in Joint Commission and ACR surveys to ensure organization is compliant.• Concentrates on reducing turnover and improving employee satisfaction through annual engagement programs (Great Places to Work, Health Care Week, Monthly Trust Staff Meetings). • Administers unemployment claims and responds to Department of Labor inquiries.

Marietta, Georgia, Us

Appointed as the Interim HR Manager for the Windy Hill Hospital, a Long-Term, Acute Care Facility.• Partners with hospital leadership to consult and advise on Employee Relations, EEO, grievances and investigations to achieve desired organizational culture, staffing and workforce outcomes for ~400 employees.• Provides HR consultation, budget oversight, metrics and report out for “Project Sunshine” the project construction and transformation from a Long-Term Care to Ortho & Spine facility.• Acts as a liaison to Benefits, Compensation, Recruitment, Consulting staff, and VP HR to ensure service to external and internal customers is appropriate for continuous improvement. Manages HR front desk.

Atlanta, Georgia, Us

I manage success. As the Associate Director, I am a Program Director for 5 programs with gross revenue of $3.4M YOY charged with increasing program visibility, creating unique engagement programming and cultivating relationships. • Identify, source, cultivate, and manage partnered relationships to grow graduate programs through individual, corporate and grassroots channels. • Develop strategic recruitment and engagement plan for graduate programs for domestic and international prospects.• Deliver engaging speeches to woo and influence prospects at luncheons, info sessions, alumni special events, industry award events and more.• Navigate complex matrix partnerships within the business college, across university and externally within the non-profit and private industries.• Made on-site corporate visits to cultivate relationships for fundraising and engagement goals and to secure college as top talent recruitment pool.• Special event management for signature events including new student orientation, Welcome Week, Town Halls, End of Program, Alumni Clubs, Boot camps, commencement and graduation events* In this capacity, I served as defacto Chief of Staff (2015 - 2017) and Second-in-Command for a 30 person team consisting of Admissions Coordinators, Graduate Recruitment Coordinators, Academic Advisors, Assistant Directors and other managers and support staff. The primary responsibilities include leading monthly team meetings by setting agenda and inviting special guests, leading the Operational Task Force Committee, mitigating staff performance and operational issues, and planning and implementing Staff Retreats to increase team competencies and morale. * Previous roles include: Career Coach, Senior Career Coach.

Diemen, Noord-Holland, Nl

A strategic and innovative Human Resources and Business Development professional responsible for creating and implementing talent management plans to fulfill staffing augmentation needs. I managed a diverse pool of career professionals for seasonal, contract, and temp-to-perm opportunities onsite as the Account/Branch Manager at The Coca-Cola Company global headquarters. I managed 4 different CCNA site locations.*Managed a book of business billed at $2M annually for contingent staffing needs at multiple site locations for the client directly accountable for penetrating new lines of business. Managed 1 direct report.*Strategically sourced new relationships with hiring managers in operating companies such as Coca-Cola Bottling and Coca-Cola Refreshments where relationships had not existed. Sourced new leads via grassroots efforts. *Served as an extension of client’s HR team by managing all talent engagement, retention, and relations including coaching/advising, grievances, payroll, salary and compensation, conflict management, performance management, and terminations. * Talent Acquisition Specialist, Jun 2011 – Aug 2012 As a Talent Acquisition Specialist, I was responsible for sourcing, screening, interviewing and hiring Administrative and Corporate professionals for a wide range of public, non-profit and private clients. In this role, my primary function was to build a robust pool of highly qualified talent through diverse sourcing, screening, assessing and interviewing techniques. Additionally I assisted with fulfilling sales goals for the branch and region.

Atlanta, Ga, Us

As the Project Manager, I managed the financial and administrative core functions of a multi-year federally funded NASA STEM grant including sourcing and recruitment of talent (core staff and volunteers), project deliverable timeline, benchmarking and analysis, composition and proof reading of external communication and provided general support to Principal Investigator and Dean.As the PM, I was the go-to liaison for under-served minority high students and STEM high school teachers. I served as the liaison between the students, parents and faculty. I developed communication and a communication plan to assist with meeting project deliverables.As the team lead, I managed weekly meetings, correspondence, status reports, and deliverables while supporting a team of 10 academic faculty members.

Atlanta, Georgia, Us

As a contract Corporate Recruiter at the headquarters, I operated as a Talent Acquisition Strategist to multiple units and hiring managers at the Store Support Center and within the Field Retail Operations. Additionally, I partnered with RaceWay Stores to fill technician roles throughout the southeast (GA, NC, SC, FL, AL, MS & TX). * Worked collaboratively as a business partner with managers and directors to fulfill hiring needs for positions within IT/IS, finance/accounting, category management, marketing, and Human Resources departments by sourcing, screening, interviewing and recommending candidates for employment. Managed up to 30 full life cycle FTE recruiting positions simultaneously.

Oo

As the Recruiting Manager, I developed and managed the recruitment program for 50 branch offices, including implementing and executing an aggressive recruitment plan to attract engineering and science professionals. In this role, I traveled extensively during peak seasons while managing the on-campus recruitment activities. Also responsible for budget and team management.* Administrative Training and Development Coordinator Coordinated the internal training program , including course scheduling, tracking enrollment, course/module preparation, facilitation, vendor management,marketing and composition of program correspondence .

Bachelor Of Arts (B.A.), English Literature

Lean Six Sigma Greenbelt Certification

Master'S Degree, Adult Education

Education record

Master Of Education - Med, Adult And Continuing Education And Teaching

Master Of Education - Med, Adult And Continuing Education Administration