Instructional Technolgy Coordinator
Current*Provide educational technology training and coordination for teachers, administrators, and support staff to achieve instructional technology integration.*Achieved a 95% customer satisfaction rate by promptly responding to help desk tickets and end-user requests.*Collaborate cross-functionally between LMS end users, project team members, and other resources, ensuring clear communication and collaboration among stakeholders.*Implement formal and informal training programs resulting in a 10% increase in user proficiency and productivity.*Contribute to the development and maintenance of training materials and setup of training rooms.*Utilize various technologies such as e-learning, videos, mobile learning, and social learning to enhance training, resulting in a 30% increase in end-user engagement.
