Tiffany Jefferson (Lion) Email & Phone Number

United States

Sherman Oaks, Ca

• Maximize lead sources stemming from referrals, cold calling, social media platforms, community relations and business development initiatives to grow client base. Service clients within the healthcare industry both in person and by phone.• Coach and develop Relationship Managers and provide new hire onboarding, on accurate use of scripts and sales best practices, to facilitate the sales process.• Manage merchant relations efforts from inception through implementation (e.g. program launches and subsequent revisions, new program acceptance/installation, follow-up call plans, reviewing program guidelines, terms and conditions, etc.).• Operate successfully in a structured and metrics-driven environment, working proactively to meet sales goals.• Provide training on loan process requirements, technical platforms, etc.• Ensure accurate records management—thoroughly documenting customer interactions/communications for later analysis.• Provide frequent updates to the leadership team through presentations, proposals and proof of contracts.

Santa Clarita, Ca

• Partner with firms across multiple industries, to provide a consultative approach to resolving operational inefficiencies. • Expertise includes B2B sales, cold calling, automotive coaching, marketing, sales training and development, relationship building, lead generation, process improvement initiatives, talent acquisition, market research, product testing, data aggregation, database management, installs, presentations and organizational compliance management. • Industries represented: Automotive, merchant processing, digital marketing and rebates.

Canoga Park, Ca

• Utilized strategic talent acquisition practices to attract and retain top talent (sales counselors). Provided ongoing training and motivation to ensure sales counselors met and/or exceeded sales quotas for new business. Training included online materials (Dignity University) and face-to-face classroom sessions—holding each associate accountable to productivity goals. • Partnered with the community to strengthen business ties and to increase sales (specifically targeting small business owners). Efforts resulted in a sales staff that exceeded performance objects, while maintaining the highest level of service.

Crowley, Tx

• Developed strong business relationships with the community to increase sales. Maximized community partnerships to increase referral base. Also conducted in-home, pre-arrangements and at-need cremations as a value-added proposition. • Partnered with HR department to secure and retail top talent. Provided new hires with a robust training program, highlighting sales techniques, compliance adherence, product knowledge, sales targets and organizational best practices.• Resolved employee relations issues with diplomacy. Verified contracts for accuracy before processing.NOTABLE ACCOMPLISHMENTS• Received multiple Quota Club awards at Laurel Land Funeral Home, for exceeding sales goals: 102% (01/2016) | 109% (12/2015) | 108% (07/2015) 110% (05/2015) | 132% (04/2015) | 106% (03/2015) | 111% (02/2015) | 135% (12/2014), 146% (10/2014) | 123% (10/2014).

Colleyville, Tx

• Implemented continuous quality strategies to increase productivity. Assisted Sales Director with coaching and developing new employees and hold each employee accountable for their actions. • Generated new leads through old calling and attending Chamber of Commerce meetings (e.g. maximizing personal contacts, delivering presentations at churches, assisted living facilities, expos, etc.). • Maintained accurate record keeping, tracking personal sales activity, hours worked, completed contracts and other pertinent documents needed to ensure accurate sales transactions. • Participated in ongoing sales trainings, to remain abreast of industry trends, review new products and services, align sales goals and reiterate organizational standards of excellence. • Designed various marketing materials as requested. NOTABLE ACCOMPLISHMENTS• Received multiple awards at Bluebonnet Hills Memorial Park: Century Club (2014 to 2015) | Million Dollar Club (2013) | 100K Club (2010 to 2014) | Certified Service Profession (2008 to 2014). • Ranked number 3 or 94 sales professionals (2009) and recognized as Assistant Manager of the Year (2005 and 2008, Bluebonnet Hills Memorial Park). • Ranked number 11 of 218 professionals who generated $500M+ in sales. Surpassed 2005 quota by 200%. • In 2004, secured $450M+ in combined sales at Bluebonnet Hills Memorial Park, (+200% to quota).• Recognized as a multi-million-dollar producer, with 7-time record as a certified sales professional.ADDITIONAL DATES OF EMPLOYMENT: 2015-2016

• Sold voice, data and internet services to manufacturing clientele. Partnered wit engineers during new-business installation phases. KEY ACCOMPLISHMENTS• Led a team of 10 sales associates to achieve 100% of sales quota. Partnered with community to build rapport with local businesses and drive sales.