Tiffany Clark Email & Phone Number

• Assume total responsibility and ownership in leading the planning and execution of all assigned events.
• Coordinate event management across all Departments, including Registration, Platform, Sponsorship, IS, Air, and Finance.
• Manage event budget, invoicing, schedules of payments and cost savings report.
• Oversee overall program agenda, ensuring communication across all internal and external teams.
• Oversee and manage event project plan/timeline.
• Lead and participate in client and internal meetings, including regular status meetings, pre-program walkthroughs, onsite meetings, and post-program debriefs.

Winston-Salem, North Carolina, United States

• Venue selection, contract/BEO review and approval, invoicing/payments, onsite management, reporting, financial reconciliation
• Management of vendors, registration, speakers, sessions, attendees, staff, group room blocks, AV, sponsors and budgets
• Coordinating with clients to manage and execute international academic programs, small and large-scale corporate meetings, and continuing medical education conferences
• Cultivating strong relationships with clients through regular meetings and status updates to address project challenges, provide solutions, and adjust plans as needed

Durham, North Carolina, United States

• Responsible for entire sales process: client inquiries through contracting, vendor management, onsite management, invoicing and event follow-up
• Thorough knowledge of products/services
• Prepared weekly and monthly reports as requested by management
• Event data entry into industry data management systems; upkeep of event management
• Communicated precisely and in-depth with client as well as Sales, Operations, Food and Beverage, Public Space and Housekeeping to ensure successful event execution

Chapel Hill, NC

• Planned and implemented annual fundraising gala
• Planned and implemented other dinners, board meetings, memorials and new program events as needed
• Coordinated membership program: acquisition, sales, and email and newsletter communications
• Reported on grants for multiple outreach programs and the NC Science Festival

Raleigh-Durham, North Carolina Area

• Managed multiple planning elements, including following up with vendors, selecting rentals, securing day-of timeline and working with budgets
• Led events day-of; managed set-up staff, ensured timeline went smoothly, calmed nerves, coordinated with on-site vendors, handled crises and generally remained as point person for all vendors, guests and staff members.
• All responsibilities of “Event Coordinator” role as well, listed below

Raleigh, NC

• Executed multiple elements of wedding packages for brides from set up to breakdown of wedding day
• Collaborated effectively with client/partners/vendors on day of event
• Ensured positive client/vendor/guest experiences before, during, and after event with excellent customer service
• Retained and provided knowledge of services offered, such as wedding packages, promotions, and upcoming events
• Scheduling, organization & guest service

Chapel Hill, NC

• Provided critical first impression to guests and delivered exceptional guest service
• Solved problems, used digital Marriott database to check guests in and out, and handled cash and credit card transactions accurately and confidently
• Prepared for Marriott BonVoy member arrivals; noted and delivered on requests day-of by collaborating with hotel property team members and Elite representatives
• Daily coordination with housekeeping, maintenance, sales and management

Chapel Hill, NC

• Promoted and coordinated special events and activities hosted by the Community Arts & Culture department, including community celebrations, summer concerts and street fairs
• Contacted and scheduled vendors and entertainers, confirmed logistics and performed data entry
• Recruited volunteers
• Procured equipment, supplies and materials
• Identified unsafe situations and work hazards, corrected them if possible, and reported them to supervisor
• Developed and wrote news releases, public service announcements, brochures, posters and flyers

Chapel Hill, NC

• Coordinated logistics for Morehead's Jupiter Ball, annual fundraising gala for major donors.
• Logistics included: securing donations for auction, securing sponsorships, booking vendors (venue, catering, entertainment, rentals, photographer, photo booth, florist), collaborating with marketing team for publicity.
• Remained point person for all staff, vendors and guests duration of event; day-of responsibilities included overseeing set-up, managing staff, ensuring timeline goes smoothly, coordinating with on-site vendors.
• Followed up with donors, vendors, partners and anyone else involved with event to ensure positive relationship for following years

Chapel Hill, NC

• Assisted Educators with designing and implementing activities for Afterschool programs, The Glaxo Smith Klein Full Dome Theater and regular field trip programs
• Managed and trained staff educators for workshops and daily programs
• Assisted in execution of annual Jupiter Ball for donors
• Led Discovery classes for students K-7
• Created, reviewed and edited K-5 STEAM curricula topics
• Communicated directly and over the phone with parents, group leaders, school officials, and Morehead senior staff to ensure programs and events were executed smoothly

Chapel Hill, NC

• Supervision, support and training of counselors
• Telephone, email and in-person communications with parents, campers, staff and leadership across Morehead property
• Daily administrative tasks, behavioral conflict resolution for camp participants and coordinating with shows and events on-property
• Coordination of scholarship recipients
• Camp curricula revisions and checks

Chapel Hill, NC

• Assisted Educators with designing and implementing activities for Afterschool programs, The Glaxo Smith Klein Full Dome Theater and regular field trip programs
• Managed and trained staff educators for workshops and daily programs
• Led Discovery classes for students K-7
• Created, reviewed and edited K-5 STEAM curricula topics and scheduling
• Communicated directly and over the phone with parents, group leaders, school officials, and Morehead senior staff to ensure programs and events were executed smoothly

Chapel Hill, NC

• Assisted in execution of winter 2016 Jupiter Ball
• Served as point of contact for planetarium guests; answered questions on astronomy, shows, and other programs offered by Morehead
• Served as weekend manager; managed staff, ensured planetarium equipment upkeep, and maintained property security
• Presented astronomy education programs and communicated effectively with school groups and public audiences
• Communicated efficiently with Morehead staff across property

School Of Media And Journalism

• Elected project manager for semester-long rebranding campaign competition for the Carolina Outdoor Education Center.
• Managed 8 teams for the 2017 rebranding of the Carolina Outdoor Education Center
• Scheduled and facilitated client and team lead meetings
• Multi-tasked efficiently in order to meet deadlines
• Recognized problems and made quick adjustments
• Made final decisions when necessary

Chapel Hill, North Carolina

• Facilitated STEAM workshops that promote experimentation, asking questions, and discovering new challenges
• Represented Kidzu to museum guests on property and at outreach events
• Encouraged children to develop confidence, creativity, and interest in STEAM fields
• Assisted in development of program themes and projects
• Collaborated with management and team members to run successful museum programs and events

Chapel Hill, North Carolina

• Served as first point of contact between Granville Towers and current and future residents/summer camp staff and attendees
• Maintained an organized and presentable reception area and took personal responsibility for the upkeep of the property in general
• Maintained property security by adhering to access protocol
• Conducted inter-office correspondence, check-in and check-out paperwork, and database management

Sapphire, NC

• Cabin counselor for girls aged 9-13; activity instructor for girls aged 7-17
• Created and sustained a fun, empowering, safe-space atmosphere for girls and young women
• Helped maintain an atmosphere of clear communication between fellow counselors in order to complete tasks efficiently

Orlando, FL

• Delivered exceptional Guest experiences while continuously stocking the floor/working the Point of Sale System at Mouse Gear in Epcot®
• Created an exciting and personable atmosphere for Guests
• Maintained company reputation
• Met budget goals by balancing Guest service and labor tasks efficiently
• Multi-tasked Guest service with behind-the-scenes coordination
• Ability to learn quickly and adapt in fast-paced environments

Cary, NC

Created a high-energy, personable atmosphere for customers while working in a fast-paced team environment to provide the Ultimate Ice Cream Experience®.