QSS is a federal subcontractor.• Develops organization strategies by identifying and researching human resources issues; contributinginformation, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.• Implements human resources strategies including talent acquisition, staffing, employment processing,compensation, health and welfare benefits, training and development, records management, safety andhealth, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.• Manages human resources operations by orienting, training, coaching, counseling, and discipliningstaff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.• Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.• Manages all worker compensation activities such as reports, payments, and all claims.• Pays vendors by scheduling and preparing checks; resolving purchase order, contract, invoice, orpayment discrepancies and documentation; insuring credit is received for outstanding memos; issuingstop-payments or purchase order amendments.• Weekly multi-state payroll processing 300+ employees by verifying time sheets, expense reports.

• Developed and administered strategic, consultative, and collaborative human resources services,developing integrated HR solutions for clients.• Researched and analyzed employee and operational data—including compensation, turnover, andbenefit costs—to identify and respond to areas of concern.• Developed and executed an overall people management strategy covering communication,engagement, talent development, succession planning, and change management.• Established control systems to ensure compliance with federal, state, and city employment laws.• Developed and implemented programs and strategies across benefits administration, employeerelations, performance management, and recruitment.• Administered training programs to ensure compliance with all federal and local employmentregulations.

This is a position appointed every 4 years by the Parish Councilmembers• Administered activities of legislative branch of government for St. Charles Parish, acting as custodianof records and maintaining comprehensive records management system.• Director of cross-functional team of 11 employees.• Performed Human Resources tasks including onboarding, hiring, training, performance evaluation, andemployee development.• Counseled all officials, citizens, contractors, and attorneys on parish laws and administrative policies.• Drafted and managed the annual parish council budget of $1M+ and monitored expenditures.• Coordinated all travel, lodging, and activities for out of state events and in state events for all nineParish Council members, the Parish President and his executive staff members.• Drafted proposed ordinances, resolutions, and correspondence.• Maintained and updated content for council member web pages, social media, and email.

• Administered and provided a range of administrative support for attorneys, including documentproduction, database management, and court filings.• Prepared legal pleadings, agreement letters, and memorandum reports.• Trained new employees on administrative functions.• Performed paralegal plaintiff background investigative and verification assignments during severalphases of litigation.• Managed attorney scheduling needs and resolved any conflicts.• Conducted research and analysis on factual issues.• Coordinated any and all travel, lodging, and activities for five attorneys.• Oversaw creation, indexing, and continued maintenance of complex case files and documentcollections.• Consistently exceeded position expectations and won Allstate Support Bonus Award two years in arow, as well as the Distinguished Performance Award.

• Directed all aspects of administrative support for attorneys• Transcribed correspondence, resolutions, and legal pleadings• Performed paralegal plaintiff background investigative andverification assignments during several phases of litigation• Managed all attorney calendars with all court dates, legaldeadlines, hearings, depositions, and appointments• Proofread legal memoranda to identify and correct typographicaland grammatical errors and checked all citations to legalauthorities• Set up and maintained legal files, including litigation, work, andresearch files