Tiffany Waters Email & Phone Number

Atlanta, GA, US

Atlanta, GA, US

• Strategize framework: new construct to create roadmap, reduce risk and decrease costs.
• Strategic partner planning: develop and execute on roadmap supporting Cox Business, Network, Video & Install.
• Delivered new product: in 82 days for Residential use, cross functional development included.
• Leading & aligning internal teams to drive financial results: Marketing, Product, Technical, Care, etc.
• Skilled negotiations: new Partner construct, driving 40% cost reduction, creating flexibility in delivery.
• Creating new Revenue: $171.8M revenue generated, 3 deals closed in 7 months.

Dallas, TX, US

• International contract negotiations enabling Connected Car/Internet of Things (Supply Chain)
• Negotiated, executed and managed custom contracts enabling wireless services supporting IoT
• Drove cost savings beginning immediately and ascending annually of 18%, 68%, 99% and 3%.
• Selected to represent the Executive office as a local face on campus, to improve and promote employee engagement
• Various leadership projects including a summer intern, Executive prep, Technical bootcamp and analysis reporting

Dallas, TX, US

• Business Development Role: Strategic partnerships
• Market scans, competitive intel gathering and reporting, weekly report to leadership on competitive news
• Manger of third party vendor device expansion program: Upwards management, roadmap influence & product launch.
• Vendor scans, RFP participation, negotiations, onboarding and maintenance of vendor contracts
• Selected to lead a team to develop and maintain employee culture
• Led and developed CES executive presentations with ideated materials and Industry expert recruiting

Dallas, TX, US

• Merger and Acquisition role: Mexico, scope
• Participated in direction setting for merger work in Mexico for wireless agreements
• Facilitating & tracking progress of integration efforts, driving cost savings
• Engaging in negotiation & strategy setting for new & existing international wireless contracts
• Strategized on negotiation with international wireless carriers; saving $1M within 3 months

Dallas, TX, US

• Corporate Wireless Strategy Role
• Worked with team to ideate, promote and launch two new lines of business at AT&T
• Supported Senior Executives on company wide impacting development of organic & inorganic business
• Kept team abreast of global & domestic eco-systems & competitive dynamics to contextualize and influence strategy
• Created consumer facing research surveys & other market research to pulse customer sentiment
• Consulted with internal lines of business to identify market direction & move LOB towards growth, setting strategy within those LOB

Dallas, TX, US

• Field role, Network Technician Manager
• Led crew to improve technical performance metrics & achieve Four Star award twice
• Within 1 month of getting crew, took on additional crew with new responsibilities for approximately 60 days
• Exceeded goals: Service & Loyalty Promise, Employee Safety, Dispatch Efficiency, and Team Referrals
• Working directly with customers on site & remotely to ensure customer satisfaction
• After 7 months in position, was appointed to mentor someone else on safety aspect of job

Charlotte, NC, US

• Financial Center Leader, Banking Officer (2011-2013)
• P&L management: Manage branch as profit & loss center.
• Time management: Hiring & leading staff of up to 6, while selling, originating & underwriting consumer & business loans.
• Sales: Increase loans outstanding by 25% within 7 months to increase branch profitability by developing referral network.
• Sales management: Implemented new tracking system to motivate sales team to increase performance.Relationship Banker (2007-2011)
• Sales leader: Originating sales in over 10 categories consistently quarter over quarter, even in new markets.

Mba - Master Of Business Administration, General Concentration In Business

Graduate - Leadership Development Program

Bachelor Of Science, Business Administration

Nibs Cable Repair Technician Training, 2015

Retail Lending Academy, 2011

Certified Scrummaster