Tiffany Waters Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

• Strategize framework: new construct to create roadmap, reduce risk and decrease costs. • Strategic partner planning: develop and execute on roadmap supporting Cox Business, Network, Video & Install. • Delivered new product: in 82 days for Residential use, cross functional development included. • Leading & aligning internal teams to drive financial results: Marketing, Product, Technical, Care, etc. • Skilled negotiations: new Partner construct, driving 40% cost reduction, creating flexibility in delivery. • Creating new Revenue: $171.8M revenue generated, 3 deals closed in 7 months.

Dallas, Tx, Us

International contract negotiations enabling Connected Car/Internet of Things (Supply Chain)• Negotiated, executed and managed custom contracts enabling wireless services supporting IoT • Drove cost savings beginning immediately and ascending annually of 18%, 68%, 99% and 3%. • Selected to represent the Executive office as a local face on campus, to improve and promote employee engagement• Various leadership projects including a summer intern, Executive prep, Technical bootcamp and analysis reporting

Dallas, Tx, Us

Business Development Role: Strategic partnerships• Market scans, competitive intel gathering and reporting, weekly report to leadership on competitive news • Manger of third party vendor device expansion program: Upwards management, roadmap influence & product launch.• Vendor scans, RFP participation, negotiations, onboarding and maintenance of vendor contracts • Selected to lead a team to develop and maintain employee culture • Led and developed CES executive presentations with ideated materials and Industry expert recruiting

Dallas, Tx, Us

Merger and Acquisition role: Mexico, scope • Participated in direction setting for merger work in Mexico for wireless agreements• Facilitating & tracking progress of integration efforts, driving cost savings • Engaging in negotiation & strategy setting for new & existing international wireless contracts• Strategized on negotiation with international wireless carriers; saving $1M within 3 months

Dallas, Tx, Us

Corporate Wireless Strategy Role • Worked with team to ideate, promote and launch two new lines of business at AT&T • Supported Senior Executives on company wide impacting development of organic & inorganic business • Kept team abreast of global & domestic eco-systems & competitive dynamics to contextualize and influence strategy• Created consumer facing research surveys & other market research to pulse customer sentiment • Consulted with internal lines of business to identify market direction & move LOB towards growth, setting strategy within those LOB

Dallas, Tx, Us

Field role, Network Technician Manager• Led crew to improve technical performance metrics & achieve Four Star award twice• Within 1 month of getting crew, took on additional crew with new responsibilities for approximately 60 days• Exceeded goals: Service & Loyalty Promise, Employee Safety, Dispatch Efficiency, and Team Referrals• Working directly with customers on site & remotely to ensure customer satisfaction• After 7 months in position, was appointed to mentor someone else on safety aspect of job • Developed proprietary career strategy materials & worked on career coaching with technicians

Charlotte, Nc, Us

Financial Center Leader, Banking Officer (2011-2013)• P&L management: Manage branch as profit & loss center.• Time management: Hiring & leading staff of up to 6, while selling, originating & underwriting consumer & business loans. • Sales: Increase loans outstanding by 25% within 7 months to increase branch profitability by developing referral network. • Sales management: Implemented new tracking system to motivate sales team to increase performance.Relationship Banker (2007-2011) • Sales leader: Originating sales in over 10 categories consistently quarter over quarter, even in new markets.• Relationship development: Developed and deepened client relationships.• Relationship management: Handled client concerns without escalation.• Consultative selling: Identified additional needs and offered personalized solutions.• Sales performance: Won 19 sales and performance based awards.Teller (2006-2007)• Quick learning: Won performance based award as top performer in North Atlanta in first quarter of employment based on closed sales and customer service levels.

Mba - Master Of Business Administration, General Concentration In Business

Graduate - Leadership Development Program

Bachelor Of Science, Business Administration

Nibs Cable Repair Technician Training, 2015

Retail Lending Academy, 2011

Certified Scrummaster