Created and maintained exceptional relationships with clients, providing support and guidance. Responsible for staying updated on new policies and laws to offer help, explanations, and new information to clients.Provided excellent consumer experience for all callers.Educated clients on suitable health plans such as; Humana, Aetna, BlueCross BlueShield, Cigna, Coventry One, UnitedHealth Care, Kaiser Permanente and many others.Complied with Federal CMS and State legal requirements and standards.Enrolled Americans in Obamacare/affordable care plan.Enrolled Consumers in Delta Dental, Blue Dental and Vision Care.Developed informational brochures for employees.Educated health benefits to customer from deductible, coinsurance, out-of-pocket, copays, prescription drugs and their tiers.

Manage account information: ensure accuracy of input into all Appropriate systems.Review incoming insurance application for accuracy and completeness.Trained and guidance to new underwriter associates.Provided support functions to the underwriting dept to help enable attainment of goals and objectives.Accessed internet database records to retrieve or request background or additional information required for underwriting risk assessment.Composed business correspondence for policies.

Assisted clients with life, health, cancer and accidental insurance policies.Responsible for giving quotes to businesses and individuals regarding insurance coverage.Administred medical questions to the proposed insured to determine if client is insurable.