Tiffany Collins Email and Phone Number

Manage daily operations of a 12-million-dollar location.• Accountable for Merchandising, Operations, Customer Service and Human Resources within a high-volume store location• Develop creative plans to increase store sales• Manage store expense control and payroll to optimize business• Focus staff on Loss Prevention priorities• Ensure every customer has a positive shopping experience• Recruit, train, develop and manage a large team of Associates and Assistant… Show more Manage daily operations of a 12-million-dollar location.• Accountable for Merchandising, Operations, Customer Service and Human Resources within a high-volume store location• Develop creative plans to increase store sales• Manage store expense control and payroll to optimize business• Focus staff on Loss Prevention priorities• Ensure every customer has a positive shopping experience• Recruit, train, develop and manage a large team of Associates and Assistant Managers• Provide individualized development for Assistant Store Managers to ensure their ability to be promoted to the next level in leadership. Show less

• Regularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize results• Set the hours plan in line with the sales budget• Give input on store’s allocation to secure a good garment level according to sales• Ensure execution continuously meets H&M standards and follow up using the Customer Experience Tool• Ensure Store Operations Best Practices are followed in your store, according to the Area plan• Ensure H&M customer service standards are… Show more • Regularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize results• Set the hours plan in line with the sales budget• Give input on store’s allocation to secure a good garment level according to sales• Ensure execution continuously meets H&M standards and follow up using the Customer Experience Tool• Ensure Store Operations Best Practices are followed in your store, according to the Area plan• Ensure H&M customer service standards are delivered in your store• Reduced shrink by 4%, exceeding company goal• Increased volume band of store by 13% Show less

Managed daily operations of a $7.5 million dollar location• Ensure customers have a positive experience by maintaining DSW store standards. • Achieves and exceeds metric based goals by reviewing, understanding, and clearly communicating daily/weekly/monthly goals with leadership team• Review daily communication; plans and assigns tasks throughout the day/week/month and follows through with required actions• Increase sales and success by maintaining sales floor and stockroom… Show more Managed daily operations of a $7.5 million dollar location• Ensure customers have a positive experience by maintaining DSW store standards. • Achieves and exceeds metric based goals by reviewing, understanding, and clearly communicating daily/weekly/monthly goals with leadership team• Review daily communication; plans and assigns tasks throughout the day/week/month and follows through with required actions• Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise set to company standard• Responsible for all omni activities in store• Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor• Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly.• Maintain store supply inventory • Facilitate recruiting, interviewing, and onboarding of candidates• Support team by training, coaching, directing associates and communicating development feedback to the management team in an efficient manner• Resolve associate relations matters• Conduct performance review of leadership team• Payroll processing Show less

* Lead all Company Best Practices and maximize productivity * Analyzed store reports to evaluate controllable expenses and overall Store performance* Effective scheduling of Associates to meet business objectives* Payroll processing * Recruit, hire, train and develop Assistant Managers, Area Supervisors, and non-exempt Associates.* Execute personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when… Show more * Lead all Company Best Practices and maximize productivity * Analyzed store reports to evaluate controllable expenses and overall Store performance* Effective scheduling of Associates to meet business objectives* Payroll processing * Recruit, hire, train and develop Assistant Managers, Area Supervisors, and non-exempt Associates.* Execute personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.* Ensured compliance with Ross personnel policies and procedures.* Managed associate relations issues.* Compliance with all State, Local and Federal regulations. Show less