Tiffany Rahn M.A. I/O Psychology. Prosci. Email & Phone Number

Atlanta, Ga, Us

Milwaukee, Wisconsin, Us

Develop OCM Strategy for SAP implementation

Madison, Wisconsin, Us

Lead the change management and communications strategy for a large Transformation Program using Agile-based methodology. Develop tools, templates and activities to generate awareness and engagement. Build strategy to enhance leadership capability and business sustainability for program participants and people leaders. Evaluate risk factors and develop mitigation strategies. Build relationships across enterprise to ensure alignment and appropriate resourcing.

San Ramon, California, Us

Developed the Change Management Program, Framework and Methodology for higher education partners deploying Workday HCM, Financials and Student.Lead the Change Management, Communications, Training and Readiness Strategy, Plan and Deliverables for Partners. Builds the Adoption Strategy with Partners and Workday Team. Lead the Change Management Consultant Team. Expanded change management footprint for 8 higher education institutions. Generated $1.2 million forecasted revenue for 1st year of project implementation.

Chicago, Il, Us

Built and deployed Change Management and communication programs for Workday HCM and Workday Finance for organizations in financial, healthcare, manufacturing and pharmaceutical industries. Lead, developed and executed change, communication and training deliverables. Managed 2-4 clients at a time and a total of 11 organizations.

Columbus, Oh, Us

Develop organizational change management strategies to deploy ERP systems across large client organizations, higher education, and public organizations. Design the change management activities, communication, and training programs to support organizational objectives while making data-driven decisions. Lead teams to execute change, training, and communication activities in large corporations, higher education, and public organizations. Identify and engages key players to mobilize and support change initiatives. Gather and analyze system and business process-related requirements to successfully move to future state. Evaluate the impact of strategies through end user adoption metrics. Collaborate with clients to identify best strategies to sustain change through the planning, and execution of deliverables and program goals post-implementation.

Dublin 2, Ie

Lead the change management, training and communication strategy for a multi-year SAP implementation at a large global energy and chemical company. Developed and executed the change, training, and communication strategy for the Business Intelligence team for 40,000 business and functional end users across world geographic areas (South America, Asia-Pacific, Europe and North America). Aligned key networks into global change strategy resulting in more effective implementation and post-implementation operations and successful end user adoption. Developed a series of leader-engagement activities for 6000 leaders. Directed the stakeholder engagement metrics approach across the enterprise. Demonstrated success through the evaluation of the overall adoption metrics and survey results.

Designed, implemented and managed 3 programs including New Faculty Orientation Certification Program, Faculty Mentor Program, and Faculty Performance Coaching Program resulting in increased retention and performance for 1300 faculty. Established benchmarks and evaluations to systematically develop faculty members through a series of virtual, instructor-led, and computer based training activities. Developed 100 hours of training content in e-learning and instructor-based training courses. Supported the online learning of 30 instructors or more in each training course/program. Aligned faculty networks and academic professionals to facilitate faculty development programs and events. Developed credential and selection process to onboard new faculty. Developed written proposal and training for the HLC re-affirmation process for academic professionals and faculty. Lead academic committees and developed/facilitated workshops focused on diversity management, student-centered teaching, curriculum and instructional delivery. Designed and monitored performance evaluation programs leading to enhanced student satisfaction and learning scores.

Instructor: Psychology, Organizational Behavior, Human Resources, Organizational Change, Organizational Development, Leadership Development, Business Communications, Global Human Resources, Training and Development, Social Psychology & University Studies.Curriculum Liaison--Evaluated course content and the mapping of key outcomes established by Academic Quality Assurance standards.

Schaumburg, Il, Us

Certified by the Council of Adult Experiential Learning in Prior Learning Assessment by Depaul University, 2006. Lead a team of 200 student advisors to assess experiential learning portfolio profiles and degree plans. Developed new training materials, team building, mentorship programs, and learning assessments resulting in standardized principles, policy and procedures. Launched new quality assurance process and new policies resulting in increased performance, student satisfaction and student retention. Built training program for Academic Affairs.

Independent Consulting projects for Charter Communications, Fed Ex, City of St. Louis, City of Edwardsville, Indiana University, Southwestern Illinois Community College, Peak Consulting and International Language Academy.Project areas include: statistical analysis, management development training, diversity management, talent management assessments and process, employee engagement and organizational change, instructor-led to computer-based training, leadership simulation evaluations, survey evaluation, grant proposals, experimental research on goal setting and performance, and ESL teachers course development.

M.A., Industrial/Organizational Psychology

Ed.D Coursework, Higher Education

B.A., Psychology