• Performed manual testing across numerous different projects, spanning across various customer relationship management software and other custom applications marketed to the company’s customers.• Employed agile testing methodologies and performed functional testing to verify that applications fulfill business requirements and technical specifications.• Developed test plans and created test cases to validate that software features successfully accomplish business objectives.• Demonstrated in-depth knowledge of software functionalities to developers and project teams.• Supported application development throughout the entire software development lifecycle by corroborating that all new features effectively implement business requirements and meet technical specifications.• Managed concurrent staffing on different projects and ensured sprint objectives were met within the allocated budget for each project.• Wrote and executed SQL queries and operated database management on application servers.

• Supported application development by executing functional testing of five different applications used by federal government clients, ensuring all agency-specific business processes and functional requirements are maintained for each application.• Communicated with project teams and developers to translate business priorities into technical solutions.• Demonstrated new and existing application functionalities to project teams and maintain test cases for each application• Assisted with release management by installing and upgrading applications on customer environments, including configuration support for applications.

• Performed manual functional testing on core software to validate software integrity and proper functionality of new and existing features.• Employed agile testing methodologies to verify that applications fulfill business requirements and technical specifications• Documented defects and software improvement suggestions through Azure DevOps, and communicate test results with developers to resolve software defects.