Tiffany S. Email & Phone Number

Irvine, CA, US

• Leads daily administration of benefit programs such as medical, dental, vision, life insurance plans, leaves administration, disability programs, voluntary/supplemental benefits, and wellness programs
• Provides guidance on employee benefits-related questions, research and resolve benefits issues, partnering with appropriate management and third-party vendors on escalated matters
• Oversees reconciliation of regular premium invoices, claims, and costs in partnership with accounting and third-party vendors
• Ensure the accuracy of all benefits enrollments in Workday by performing regular quality checks of benefits-related data to ensure proper payroll deductions and provide vendors with accurate eligibility information
• Conducts testing and troubleshooting for the Workday HR/Payroll ongoing system enhancements; identifies benefit problems in HRIS and works with the HRIS team to resolve issues and ensure compliance
• Leads Open Enrollment activities including Workday implementation, system configuration testing, employee communications, and ensures timely data transmission files to third-party vendors

Rolling Meadows, IL, US

Long Beach, California, US

Valhalla, NY, US

Cedar City, Utah, US

Chicago, IL, US

• Initiates renewal process for existing/prospective clients from start to finish
• Analyzes and compares current exposures and develops renewal/new business specifications for marketing
• Conducts marketing, reviews quotes for competitiveness and accuracy, prepares proposals
• Utilizes competitive data to negotiate rate reduction/relief with carriers for final sold product
• Benefit Administration (Eligibility, employer billing issues, claim issues, payroll deductions, renewal recertification process and 5500 filing)
• Creates open-enrollment booklets, materials, announcements

Managed all aspects of our comprehensive benefits program for new, existing, and prospective clients ranging from 2-500+ employeesResponsible for RFP preparation, negotiations, and marketingConducted Proposal Production/Contract AnalysisBenefit Administration (eligibility, employer billing issues, claim issues, Tax Code Section 125, and 5500.

Performed a broad scope of Human Resource activities for a mid-sized International plastic distribution company (recruiting, hiring, new employee orientation, employee benefit administration, payroll/compensation, open enrollment, COBRA)Worked alongside the CEO and with upper management in finalizing internal company decisions

Sold individual, family, and corporate gym membershipsContacted members on their upcoming renewalsParticipated in monthly club outside promotionsScheduled initial training sessions for new clienteleResponsible for cold-calling and generating new business leadsEducated new clientele on the importance of implementing a health and wellness program