Tiffany Cook Email & Phone Number

Provo, Ut, Us

Dallas, Texas, United States

- Partner with account managers to drive about 200,000 dollars on average in revenue per ticket (about two tickets per day) - Optimize client accounts based on client search advertising KPIs- Leverage Excel, Power BI, and Microsoft Editor to build performance dashboards, forecast revenue and budgets, and pinpoint opportunities for client account growth (approximately 2-3 reports per day and over 1 million dollars in revenue impact per week)- Collaborate with account coordinator team to develop custom dashboards in Power BI and Excel to measure KPIs, fix problems in client accounts, and manage client reports- Trained and mentor three new hires how to create implementations in Microsoft tools, including Microsoft Advertising UI (Fluent UI), BAM, Microsoft Editor, and Power BI, and how to read and analyze reports pulled from these tools- Trained new hires on how to interact with clients and account managers

Dallas County, Texas, United States

- Coached 10-12-year-olds with no previous volleyball experience twice a week, including 6 teams and 10 individuals, and qualified all of them to move from the beginner team to the travelling club team in less than a year- Taught private volleyball lessons for beginner and intermediate players by focusing on individual needs, strengthening skills they were proficient in, and building up skills they were struggling with to prepare them for club and high school teams- Known for focusing on building correct habits by focusing on basic skill building through team and individual games- Achieved five local championships by focusing on small skill improvements, team building, and having a strong mental game

Dallas/Fort Worth Area

- Developed and implemented a monthly content calendar with daily strategic content for Twitter and LinkedIn pages to promote upcoming research and events- Leveraged company CRM tools and email marketing to target customers with previous or current interest in events, research, and whitepapers to encourage purchase of products and event tickets- Evaluated and edited all team weekly press releases, HTML, and daily social content as the final say before company release- Designed all media content and event graphics for 30 company webinars and 6 major conferences- Ensured the successful internal and external communication of 6 major event changes, particularly during COVID-19- Consulted customers as a main point of contact for additional information on conference details and webinar access

Salt Lake City, Utah

-Oversaw company public relations, including running weekly giveaways, managing social media channels, writing blog posts and planning events-Tracked social media metrics using Google Analytics

Provo, Utah Area

- Designed a new weekly email that increased read rates from 30% to 60% in the first three months- Informed about 1,000 students about upcoming events, available classes, internships, and opportunities to study abroad - Leveraged Qualtrics to perform research to analyze student satisfaction and executed marketing tactics based on results - Ran A/B testing on content, subject line, formatting, and graphics and analyzed click and open rates to see which tactics were most effective

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication, Senior

Activities and Societies: Nonprofit management minor. BYUSA, PRSSA, NMSA. CNP certification and Ballard scholar. Soprano in 1Achord.

Associate'S Degree, General

Activities and Societies: Phi Theta Cappa, Moorpark volleyball 2012-2014, Scholar Athlete