• Conduct market research, competitor analysis, and audience segmentation to identify content opportunities and trends for both local and international clients.• Develop and execute a comprehensive content marketing strategy that aligns with the overall marketing objectives and target audience; including to manage and maintain the content calendar, editorial calendar, and content production workflows. • Ensure that all content is up-to-date with industry trends, best practices, and… Show more • Conduct market research, competitor analysis, and audience segmentation to identify content opportunities and trends for both local and international clients.• Develop and execute a comprehensive content marketing strategy that aligns with the overall marketing objectives and target audience; including to manage and maintain the content calendar, editorial calendar, and content production workflows. • Ensure that all content is up-to-date with industry trends, best practices, and emerging technologies, accurate, and aligned with marketing goals and brand messaging. • Coordinate with cross-functional teams to gather input, feedback, and approvals for content creation and distribution. • Ensure consistent brand messaging and tone of voice across all content and communication channels. Creating and maintaining brand guidelines, style guides, and content standards. Show less

• Create designs and customer research for creating next best package of Sambal Naknan sachet, bottle, and box. Coordinate with 3D artists to create packaging molds using combinations of CAD, Fusion360 and Blender.• Responsible for daily designs consultations. • Responsible in creating other product packaging designs and graphic designs for three sister companies of PT Sumber Pangan Dunia.

• Handing an e-commerce project for the parent offline company, being the single lead • Recruitment and training for new team to establish a bigger company’s e-commerce section. Led and coached team on a daily basis, driving improved performance; achieved targeted sales 45% faster than scheduled timeline. • Constructed and implemented an effective SOP to prevent, manage and resolve client complaints, resulting in improved customer satisfaction. • Demonstrated a keen ability to make… Show more • Handing an e-commerce project for the parent offline company, being the single lead • Recruitment and training for new team to establish a bigger company’s e-commerce section. Led and coached team on a daily basis, driving improved performance; achieved targeted sales 45% faster than scheduled timeline. • Constructed and implemented an effective SOP to prevent, manage and resolve client complaints, resulting in improved customer satisfaction. • Demonstrated a keen ability to make informed decisions on daily promotion and marketing strategies to drive online sales and business growth. • Provide communications support across the team, upper management, and clients. • Created and published on-brand social media content, managed the social media accounts and implemented strategies to increase engagement while maintaining on-brand design consistency. • Maintained an average of 5/5 rating on more than 3,500 products reviews since the launching of the company's e-commerce program. Show less

Successfully completed Shangri-La Academy Program.Worked in various shifts, including morning, middle, and afternoon, supporting the Front Office, Service Center and in the Executive Horizon Lounge operations. Accord personalized, courteous and prompt service from arrival to departure of VIPs, groups, and all hotel guests. Upsell rooms to meet guests’ needs when appropriate. Anticipated guest needs, handle inquiries and ensuring guest requests are fulfilled in a professional and… Show more Successfully completed Shangri-La Academy Program.Worked in various shifts, including morning, middle, and afternoon, supporting the Front Office, Service Center and in the Executive Horizon Lounge operations. Accord personalized, courteous and prompt service from arrival to departure of VIPs, groups, and all hotel guests. Upsell rooms to meet guests’ needs when appropriate. Anticipated guest needs, handle inquiries and ensuring guest requests are fulfilled in a professional and timely manner. Handling the Shang Junior Corner and Shang Junior Weekly Program. Assist different department when necessary; Have promoted and modelled for the Shangri-La Mooncake Event and Christmas Event. Worked on the creative section and remodeled the Shangri-La Front Office Corner. Recognized for the exceptional service satisfaction by receiving the Shangri-La Guest Delight Award, which was solely earned among the associated peers on internship level. Show less