Tiffany Benge Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

United States

Provide high-level support to the CEO, VP of Sales, and VP of Ad Operations, managing complex schedules across time zones with MS Outlook. Collaborate with administrative staff for cohesive office management. Handle travel arrangements efficiently through our internal platform. Conduct research, compile data, and prepare reports for executive decision-making. Act as the main liaison for the executive with internal/external clients and stakeholders, managing correspondence, emails, and calls to prioritize communication. Oversee monthly budget and expense reports, and coordinate corporate event logistics, showcasing organizational skills. Support new hire onboarding for better team integration. Organize meetings, prepare agendas, distribute materials, take minutes, and follow up on action items.

Provided comprehensive C-level support to the Assistant Fire Chief, enhancing operations across multiple bureaus such as Fiscal, IT, and Community Risk Reduction. Led the update and maintenance of the department’s SharePoint for better information organization and access. Improved departmental communication and compliance by revising and distributing policies and correspondence. Managed budget and financial reports with meticulous oversight. Streamlined the Assistant Fire Chief’s schedule for optimal time management. Developed communications to boost policy awareness, training participation, and event engagement. Led the hiring process, enhancing talent acquisition efficiency. Coordinated travel and represented the bureau in senior meetings, taking detailed minutes. Contributed to the quarterly newsletter, increasing departmental engagement and public awareness.

United States

Oversaw the maintenance and confidentiality of department personnel records, ensuring data integrity and privacy. Expertly analyzed and resolved payroll discrepancies, guaranteeing accurate and timely compensation in line with prescribed deadlines. Managed and processed a variety of personnel actions, including hiring, transfers, promotions, and lateral moves, utilizing the county's payroll system for seamless transitions. Conducted detailed audits and reviewed time and attendance records to ensure compliance with the Fair Labor Standards Act (FLSA). Efficiently processed requests for pay-related documentation, such as earnings statements and employment verifications, for fire department staff. Developed and maintained comprehensive reports utilizing FOCUS (SAP), Microsoft Word, Excel, and PEAQ, enhancing departmental efficiency and decision-making capabilities.

Fairfax, Va

Led the execution of fire training programs, collaborating with Training Division leaders from planning to conclusion, enhancing event execution and satisfaction. Developed and implemented a coordination matrix for academy graduations, improving logistics and venue management. Directed event planning for the Academy and Fire Department. Ensured meticulous preparation of correspondences and managed certification processes. Updated training rosters and records. Designed visual content for social media and websites, enhancing public outreach. Served as primary liaison for training facility usage, streamlining coordination. Provided IT support for the academy, improving operational efficiency. Managed logistics, calendar schedules for Battalion Chiefs and Chief Training Officer, and maintained the Training Division SharePoint. Organized travel, compiled monthly reports, oversaw procurement and budgeting of supplies, and managed training spaces, ensuring efficient resource use.

United States

Provided outstanding customer service, efficiently managing member check-ins and inquiries, ensuring high levels of client satisfaction. Offered administrative support, adeptly handling multi-line phone systems for call direction and transfer, and maintained a well-organized reception area. Coordinated seamlessly with vendors and contractors, facilitating order receipt and executing management directives. Managed financial transactions, including account openings, refunds, and supply rentals, with accuracy and integrity. Created and maintained a safe, engaging, and kid-friendly environment, developing activities and crafts in compliance with Fairfax County's mixed-age group policies. Implemented positive behavior management strategies and maintained regular communication with parents/guardians, ensuring a supportive and informative daycare setting. Certified in CPR and First Aid, prepared to respond effectively in emergency situations.

United States

Ensured student welfare and safety, creating a secure and nurturing environment. Developed instructional materials and activities to enhance learning experiences. Facilitated interactive learning by guiding students in using educational materials. Designed activities to promote students' physical, emotional, and social development. Maintained detailed records of student progress for tailored educational strategies. Communicated regularly with students, colleagues, and parents about progress and needs. Orchestrated engaging camp themes and activities, coordinating supplies and planning effectively. Mentored counselors, fostering a culture of growth and responsibility. Conducted user research and developed user personas to inform product design and development. Designed user flows, wireframes, and prototypes for a mobile app that won several industry awards. Worked closely with the development team to ensure designs were implemented accurately and efficiently.

Doctorates Of Business Administration, Business Intelligence

Master Of Arts - Ma, Strategic Communication

Bachelor Of Arts - Ba, Criminology, Law And Society