Tiffany Evans Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

•PIP/MPC Claim Associate prior position held 2016-2019•Processes coverage analysis-related tasks in reference to laws and regulations for specific jurisdictions •Communicate first party coverage, endorsements and exclusions to insured’s, attorney’s and other third party vendors•Applies understanding of medical and anatomical terms to resolve complex claims •Completes Medicare and Medicaid compliance reporting within required deadlines •Handles reasonable and necessary expense payments for medical billing •Reviewed and updated claims MOI, causation and medical management•Interpret policy language and apply rules required by jurisdiction, appropriately analyze what is owed for lost wages and services.

Atlanta,Ga

•Vendor Selling Specialist, Area Selling Specialist, Team Lead Supervisor, Sales Associate Prior Positions Held.•Maintain communication with vendors, Sales Mgrs,RDMs, Regional and District Teams for support on driving sales, promos and product knowledge.•Ensure an appropriate presentation of all merchandise is available on selling floor•Collaborated with peers on the executive team to develop, communicate and drive business strategies that meet and exceed financial goals and customer expectations.•Ranked as a top producer and awarded “Outstanding Sales Performer” award.•Worked with key persons to plan, develop and implement merchandise project initiatives.

Greater Atlanta Area

•Evaluate all claim and policy information and investigate all details for insured client and ensure applicable coverage.•Perform interviews and gather all statements from insured clients for all claim information and evaluate all facts.•Identify claims with possible recovery from third parties.•Use established procedures, scripts and screen to provide remarkable customer service.•Received “Remarkable Service” scores on performance consistently..

Atlanta, Georgia, United States

•Directed customer calls to appropriate departments if need be and updated customer information on a daily basis•Answered questions or concerns customers might have with their billing statements or policies•Utilized multiple applications to gather the necessary information and notify agents regarding messages, inquiries and claim reporting for policyholder •Use established procedures, scripts and screen to provide remarkable customer service

•Provided support to store with merchandising issues.•Created and maintained product purchase orders.•Communicated with vendors on product shipments.•Processed store transfers and supplies into AS 400 system.•Assisted buyer with product selections.