Tiffany Sinclair Email & Phone Number

Dublin 2, Ie

• Built out the data using Looker Studio and SQL to provide real-time insights into the product, marketing funnels, and business KPIs, solving 100+ ad hoc analysis requests.• Collaborate to perform cohort analysis to reduce fraud and refund loss by 20% from identifying customers with bad and potential fraud behaviors, and improve customer service resolution time by 70%.• Developed over 10 weekly business reports to address promotion activity and supply chain status, successfully revealing insights on business decisions.

Cupertino, California, Us

• Communicated with clients to understand needs, explain market situation & real estate transaction processes.• Extracted & transformed real-estate market data using Excel, analyzed trends & patterns with trendlines, boxplots in a Tableau dashboard, produced a comprehensive market analysis report.• Liaised with agents, appraiser, lender, inspection company, title company to ensure timely escrow closures.

San Mateo, California, Us

• Received, processed, verified, and reconciled 100+ invoices daily in SAP.• Cleansed & assessed transaction statements, communicated with 30+ vendors on payment status, validated receipt of payment & reversal of erroneous fee charges.• Prepared quarterly & annual summaries using Excel Pivot tables & charts, identified concern key areas with impactful data visualizations for manager review.(Hired by Vertisystem)

Modesto, Ca, Us

• Streamlined the file management system, improved efficiency of file recording & invoices processing tasks by 20%.• Analyzed data & verified balances on monthly reports using Microsoft Excel using Formulae, automated the process with VBA Macros and reduced manual effort by 25%.• Discovered discrepancies in purchase orders, invoices, statements & payments, negotiated with 20+ vendors to resolve them.