Practice Lead of Talent Management. Helping to deliver outstanding consultation services to our clients during Performance, Succession and Career Development implementations.

As an SAP SuccessFactors Prime Lead consultant, I design, implement and deploy SuccessFactors solutions to solve business process requirements within the Human Resource and Talent space. My areas of focus within this role include Performance/Goals, Career Development, Succession & Development, and now Qualtrics. I also work to support and enhance client SuccessFactors integrations and reporting initiatives and goals.

I’m a very passionate SuccessFactors consultant who enjoys helping my clients better utilize their reporting, Workforce Analytics and Workforce Planning module, Performance and Goal module, and Succession and Development module. I have client side experience administering all the talent modules. I have a strong understanding of HR data and reporting to help influence change and deliver results for my clients through strategic interactions. I am a very organized and an avid note taker, I vow to listen to my clients at the highest level and to fully understand their processes and requirements to deliver the highest quality of service.

Primary analyst to prepare the statement of work request, vendor selections, and report inventory to help Love’s implement Workforce Analytics and Planning. Serve as expert in HR technology tool, SuccessFactors, as a super user. Responsible for teaching and knowledge transfer to newer subject matter experts the inner workings of all talent related modules resulting in budget savings for third party vendors. Working to develop new HR strategies to increase usage of analytics at executive level, business units and HR partners.

Acted as process owner, subject matter expert, and thought leader for performance management (includes goal planning, performance management, continuous performance management, calibration modules, presentations, and succession planning). Worked with HR and business teams to enable the sustainable achievement of business unit results. Manage innovation cycles for all talent modules in SuccessFactors. Maintained positive relationship with SuccessFactors and provide value-added feedback to help influence future designs and releases. Collaborated with members of HR and business teams, to design, develop and implement enterprise-wide talent management processes, systems, and programs including performance & goal management, succession planning, and continuous performance management. Coordinated the talent development plans in support of Strategic & Enterprise leaders. Acted as a resource and provided direction to the global HR community regarding the interpretation of talent management process/program elements as well as the appropriate use of related systems and tools.

Participated in corporate workforce planning processes that include long range planning, quarterly attrition reporting and people metric reports on a yearly basis. Also took the lead in driving the development of our workforce planning tools to ensure they are working accurately and are enhanced to match our corporate strategic efforts.• Worked to contribute to ConocoPhillips success by collecting and analyzing human capital metrics and key performance indicators to identify important workforce trends and demonstrated the implications of these trends to the business via scorecards. • Provided on-going support for modifications and enhancements of SuccessFactors analytics module that resulted in more reliable and standardized metrics for enterprise level reporting. • Created an innovative new process for HR business partners that gave them a quick snapshot of their supply / demand forecast for business headcount needs.

This position entailed generating reports from HR data systems to support business decisions, systems and regulatory compliance. Responsible for running ad-hoc, standard, and custom reports for my particular business unit per their request. Delivered requested SAP or Access reports to my business partners and proactively provide data to support their planning and evaluation needs. I also review data integrity through various error reports to ensure system is accurate. Responsible for ensuring that reporting relationships are defined properly within SAP HR organizational structure as well as handling the changes when necessary. Responsible for maintaining EEO-AAP and Worker’s Compensation codes as needed and in compliance with federal guidelines. Stayed connected with my counterparts in Accounting, Payroll, Benefits, HR Business Partners and Business Unit managers to ensure organization structures and individuals’ employee’s HR data are maintained accurately and updated timely.

Provided production support for Pilat (Career Express) and Taleo (Staffing Express). Acted as the primary liason between the application software provider for maintenance updates, communication of system changes, and application outages. Worked heavily with system users to understand and support their issues and troubleshoot such issues in the application in a timely manner. Effectively prioritized and managed application requests with a direct focus on delivering outstanding customer service while maintaining application stability. Supported and maintained system reporting interfaces and changes. Work effectively with Global Information Systems organizations to ensure quality application support and delivery to end users. Worked with external vendor Valtera to support the Employee Opinion Survey process as well as the medical tracking application - OHM as a backup support analyst.

Main subject matter expert for the LMS system called GeoLearning and coordinated systemenhancements and resolved end-user issues. • Developed successful e-Learning initiatives for use in hospitals and at corporate offices. • Created and maintained large scale training matrices for the Epic EMR implementation. • Created tutorials and facilitated training courses from analysis and design, through development, implementation and evaluation.

Managed the software implementation project for a new performance management system. Supervised nine member project implementation team as project manager andwas responsible for business partner interactions to make sure all project goals were achieved.