Tiffany T Fite

Tiffany T Fite Email and Phone Number

Research Interviewer @ Freelance
United States
Tiffany T Fite's Location
United States, United States
Tiffany T Fite's Contact Details

Tiffany T Fite work email

Tiffany T Fite personal email

About Tiffany T Fite

If I were to give a title to my life and career thus far, I say “Intentional.” Intention in finding meaningful careers in four disparate industries. Positions where I contribute, influence, and grow is where I thrive. Currently, I am intentionally studying for a Masters degree in Cultural Sociology at Masaryk University in Brno, Czech Republic! Influencing culture, organizational change, and leadership development is my purpose. In my career, I act as a strategic partner to executives and employees in creating change plans at the program and organization level. I have the privilege of guiding individuals from where they are to where the organization needs them to be. My experience and Prosci® Certification allow me to build organizational change capability and resilience throughout organizations. Facilitation of change, soft skills, and Diversity, Equality & Inclusion training further builds leadership competencies in those I lead. Organizational Change Center of Excellence leadership and mentoring are my chosen occupational extracurricular activities. I am an insight enthusiast – I cultivate personal, business and societal insights to develop. CliftonStrengths® describes me as an “Activator - energized, not paralyzed, by opportunities and possibilities.” Emergenetics® shows my primary thinking preference as “Conceptual.” With this preference, I acquire information from my environment and am empathic, imaginative, and intuitive about ideas and people.Intention led me to a brief career pause to travel full-time with my family (2014-2016). We traveled the United States in an RV (caravan) while learning and volunteering. Valuing experiences, I volunteered as a period costumed docent at the Sauer-Beckmann Living History Farm at LBJ State Park & Historic Site. Curiosity led me to work as a Field Interviewer for the fascinating 2016 American National Elections Study (ANES). Outside of work and traveling everywhere possible, I spend my time on hiking trails, learning through books and podcasts, collecting and curating the stories of our elders, or moderating community depolarization workshops as a Citizen Moderator with Braver Angels. I enjoy the breadth and depth of life through adventure and intention. My guiding vision is to improve myself and add value to others. How can I add value to you? I look forward to connecting!Specialties: Consultation & Strategic PartnershipsDiversity, Equality & InclusionGlobal OrganizationsImplementation ManagementLeadership DevelopmentOrganizational Change ManagementRemote LeadershipThought Leadership

Tiffany T Fite's Current Company Details
Freelance

Freelance

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Research Interviewer
United States
Tiffany T Fite Work Experience Details
  • Freelance
    Research Interviewer
    Freelance
    United States
  • Masaryk University Brno
    Graduate Student
    Masaryk University Brno Jun 2023 - Present
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  • Turnberry Solutions
    Senior Consultant
    Turnberry Solutions Feb 2022 - Jun 2023
    As a consultant with Turnberry Solutions, I join a dynamic and expanding organizational change management practice. Capability building and offering organizational change management expertise to clients allows me to leverage, and grow, my skillset. I will work with clients, such as Johnson & Johnson, to design and deliver solutions ensuring adoption of technology in health care settings. My current client engagement is working with Johnson & Johnson/Ethicon to deliver a dynamic suture management system - AITA - into hospitals around the country. I have the pleasure of working alongside surgical services stakeholders to be successful with the technology. Success equals greater patient safety in surgery, and creating space and time for surgical services staff to focus on patient care. AITA reduces surgical suture waste, drives efficiency with automation and reducing human error, and most importantly, provides data and insights important to improving patient care. Med-tech is particularly exciting to me - modernizing health care, empowering people to be their best with patients and colleagues, and reducing pain points that get in the way of patient care. I ensure people can adopt technology to allow them to focus on patients using their professional training, expertise and soft skills.
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  • St. Luke'S Health System
    Business Partner: Change Management
    St. Luke'S Health System Oct 2020 - Feb 2022
    As a Change Management Business Partner in Operational & Clinical Integration Excellence (OCIE), I serve as a strategic partner to executive sponsors, clinical and operational leaders, and portfolio managers to support effective execution and adoption of key initiatives. Collaborating with internal stakeholders and Subject Matter Experts (SMEs) is core to realizing program adoption. Creating change management plans that are relevant, valid, and appropriate for the impacted team members, and teaching others how to manage change builds capability. Regularly, I perform quality reviews of strategic and tactical change deliverables. To build organizational change management competency and maturity, I develop and implement change management strategies, interventions and tools to support internal initiatives, partnering directly with project teams and leaders to integrate change management into the way we deliver work. In this role I have developed a Change Management toolkit for portfolio, program and project managers to incorporate change management tools and activities into project plans. Developing managers into change leaders is my passion - I accomplish this by leading through influence to create meaningful change throughout the organization. Influencing leaders through empowerment and coaching, and providing support without removing responsibility is how I achieve results. I provide consultative services throughout the organization using my expertise in Prosci® and Deloitte Change Management methodologies, and my background in leadership and leadership development.
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  • Micron Technology
    Manager Of Organizational Change & Culture; Diversity, Equality & Inclusion
    Micron Technology Apr 2019 - Oct 2020
    Building a diverse and inclusive culture where team members are seen, heard, valued and respected. ​Driving competitive advantage through an open and transparent environment which cultivates innovation and discovery. Facilitates Blind Spots and Inclusive Leadership Experience to build awareness around unconscious bias and to drive inclusive leadership behaviors.The pandemic has allowed me to contribute my expertise in remote work and leadership, after having spent eight years working remotely, and leading a distributed team, with Progressive Insurance. It has been gratifying to help our organization during this unique time in work and life.As an Organizational Change Manager, I prepare the organization for changes to our corporate culture. Executive engagement and stakeholder management is core to driving change using the Prosci change methodology.
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  • Micron Technology
    Senior Organizational Change Manager: It, Finance, And Business Planning And Process Measurement
    Micron Technology Nov 2016 - Mar 2019
    As a Senior Organizational Change Manager I played a key role in Micron’s efforts to adopt an enterprise business process approach. I focus on the people side of change – including changes to business processes, job roles, systems and technologies and organization structures as they relate to the work of the Business Planning and Process Management, IT and Finance organizations within Micron. Through leading change in highly visible and transformative programs, I supported global integration of business process improvement programs, ensuring they meet objectives on time and on budget by increasing employee adoption and usage to achieve business results.Driving adoption of change through a comprehensive change management strategy. Strategy includes deploying change assessments, communication plans, sponsor roadmaps, coaching plans, training plans and resistance management plans. Using assessment of anticipated points of resistance, I created and deployed mitigation plans to minimize risks. Measurement of user ability, utilization, proficiency. Consultation with stakeholders and end users informed the change management strategy. As a certified Prosci Change Management Professional, I applied a holistic, and research based, change management methodology.
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  • Westat
    Field Interviewer & Data Collector
    Westat Aug 2016 - Jan 2017
    Boise, Idaho Area
    Field Research Interviewer with 2016 American National Elections Study (ANES) by University of Michigan and Stanford. electionstudies.org
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  • Self-Employed
    Fulltime Traveler
    Self-Employed Jul 2014 - Jul 2016
    A career pause where my family traveled domestically and globally while extensively learning and volunteering. "Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime." - Mark Twain
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  • Progressive Insurance
    Leadership Development Consultant - Hr Process & Analysis
    Progressive Insurance Apr 2013 - Jun 2014
    Cleveland/Akron, Ohio Area
    Specialized in consultation, assessment, design, development and implementation of leadership development programs tailored to Senior Leaders and Individual Contributors leading 7,000 employeesCollaborated with business leaders and HR partners to identify development needs and recommend solutionsEstablished, chaired and influenced leadership development advisory boards; analyzed board recommendations and evaluated results. Reported results to executive sponsors and key stakeholders regularlyDelivered development tools such as DiSC, Myers-Briggs Type Indicator (MBTI), Personality Profile Index and 360 Degree Leadership Evaluations in addition to internally developed solutionsTrained soft skill, technical, and professional leadership skills using classroom, webinar, conference call, experiential, seminar, conference, off-site, small group and individual sessionsCreated new methods for delivering experiential learning to in office, and geographically distributed employees, improving participation and satisfaction rates Customized leadership development solutions including vetting experts, authors and other external guest speakers on budget
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  • Progressive Insurance
    Associate Manager Contact Center Implementation
    Progressive Insurance Jan 2008 - Apr 2013
    Cleveland/Akron, Ohio Area
    Designed Implementation Team for newly created Change Management TeamRecruited, hired, coached and developed team of geographically distributed Implementation SpecialistsSpearheaded culture and change projects throughout 4,000 employee organization using project management fundamentalsSelected to lead steering team vetting vendors for companywide training and implementationAssessed change needs for contact center organization; developed and executed project and implementation plansSuccessfully led three year, large budget, project implementation; 8/10 metrics exceeding targets and impact on 4,000 employeesCertified PROSCI Change Management MethodologyProject Management Certified (Internal program)Behavioral Analytics & PPI (Personality Profile Index) Certified by Mattersight CorporationExceeded performance expectations three of five years in rolePromoted to Leadership Development Consultant
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  • Progressive Insurance
    Service Delivery Leader
    Progressive Insurance Jun 2003 - Jan 2008
    Sacramento, California Area
    Performed as key management partner in improving delivery of service Influenced manager and supervisor coaching programs. Influenced without authority Assessed soft skill delivery, developed coaching programs to improve Net Promoter Score (NPS) Created and delivered workshops and training to all levels of the organization Net Promoter Score (NPS) improved 29% during my role tenureDeveloped soft skill workshops and experiential training events; programs adopted and implemented company wideExceeded performance expectations consistentlyPromoted to Associate Manager Contact Center Implementation
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  • Progressive Insurance
    Contact Center Manager & Supervisor
    Progressive Insurance Jan 1998 - Jun 2003
    Sacramento, California Area
    Managed specialty teams including: Quality Assurance, Service Resolution, and Special Lines; managed supervisors.Received "Manager Kudos" in Company PublicationImproved quality of 800 seat contact center by 37%Coached and trained supervisors and representatives to deliver an excellent customer experience Managed quality assurance team of 24-28 to deliver superior audit results to contact center leadershipSuccessfully responded to California Department of Insurance compliance complaintsAchieved Exceeds or High Meets Performance Evaluation Rating every year in role Promoted to Service Delivery Leader. Started at Progressive as a Contact Center Representative, as a career change, in January 1998. Was promoted to a leadership position within the same year.
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  • Gottschalks
    Cosmetics Department Manager
    Gottschalks Jun 1996 - Feb 1998
    Sacramento, California Area
    Coached and trained sales representatives to deliver an excellent customer experience and exceed targetsExceeded store sales targetsManaged budget for personnel, including seasonal hiring variance Negotiated with vendors to hire representatives and product spaceManaged department, resolving escalated customer service situations Built relationship with community through successful fundraisers and outreach
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  • Estee Lauder
    Account & Training Coordinator For Macy'S
    Estee Lauder Apr 1994 - Jun 1996
    San Francisco Bay Area
    Recognized in trade publication as an “Authority in Motion” for creation and implementation of Orientation Coach positionSelected for exclusive Vassar College Leadership Development Program for high performersDelivered coaching and training workshopsCoordinated training and staff for up to a 70 store territory
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Tiffany T Fite Skills

Coaching Leadership Leadership Development Management Performance Management Business Analysis Business Process Project Planning Service Delivery Team Leadership Change Management Insurance Strategy Implementation Contact Center Management Project Management Customer Satisfaction Service Implementation Business Process Improvement Program Implementation Training Delivery Service Delivery Management Business Process Mapping Service Management Training Facilitation Microsoft Office Workshop Facilitation Process Improvement Underwriting Solution Implementation Customer Service Management Service Improvement Project Coordination Customer Support Observation Customer Service Training Visio Customer Retention Sharepoint Customer Service Operations Requirements Gathering Historical Interpretation Team Building Customer Service Training Consulting Program Management Thought Leadership Training And Development Diversity And Inclusion Consultation

Tiffany T Fite Education Details

Frequently Asked Questions about Tiffany T Fite

What company does Tiffany T Fite work for?

Tiffany T Fite works for Freelance

What is Tiffany T Fite's role at the current company?

Tiffany T Fite's current role is Research Interviewer.

What is Tiffany T Fite's email address?

Tiffany T Fite's email address is tf****@****dge.com

What schools did Tiffany T Fite attend?

Tiffany T Fite attended Boise State University, Masaryk University Brno, Masaryk University Brno.

What are some of Tiffany T Fite's interests?

Tiffany T Fite has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Education, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.

What skills is Tiffany T Fite known for?

Tiffany T Fite has skills like Coaching, Leadership, Leadership Development, Management, Performance Management, Business Analysis, Business Process, Project Planning, Service Delivery, Team Leadership, Change Management, Insurance.

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