Tiffany Tran Email & Phone Number

New York, NY, US

Livermore, California, United States

Pleasanton, California, United States

- Proficiently conducted pre-testing for all primary care patients, showcasing mastery in 6 different medical devices, while accurately charting patient’s files for the doctors- Executed receptionist duties such as scheduling, providing patient service information, upselling additional offerings, collecting co-payments/insurance, checking patients out.

San Francisco Bay Area

- Managed a staff of 15 student community assistants by scheduling shifts, tracking hours, providing office hours, conducting interviews, and leading monthly staff meetings resulting in increased team productivity and performance- Collaborated closely with 2 supervisors to develop a comprehensive training program for community assistants while implementing.

- Maintained a safe environment for 300-400 residents by verifying student identities, strictly enforcing mask policies, and promptly issuing temporary/permanent room cards as needed- Exhibited exceptional multitasking abilities and effectively prioritize tasks while working at the front desk- Solved up to 30 daily resident issues promptly and proactively.

San Francisco Bay Area

- Guided and coached first-year students by sharing personal experiences from USF and offering suggestions for a seamless transition to college, establishing a strong relationship beyond academics- Coordinated information sessions with professors to provide students with a resource to ask questions and receive further guidance on academic topics and.

San Francisco Bay Area

- Guided groups of 25-30 first-year students through orientation, providing individualized support and information on college resources at USF to facilitate a successful transition to college life- Effectively communicated with over 400 students and parents during orientation, providing necessary information for a smooth move-in day experience.

San Ramon, California, United States

- Elevate customer service through an understanding of current fashion trends and visual marketing while warmly greeting customers resulting in customer loyalty- Resolve a number of problems by evaluating all possible outcomes with the ability to remain composed under stressful situations- Excellent multitasking skills such as preparing shipments daily.

Pleasanton, California, United States

San Francisco, California, United States

- Sharpened communication and public speaking skills by engaging with up to 300 customers daily, utilizing active listening and effective communication techniques to provide excellent customer service- Cultivated problem-solving skills by address workplace challenges and negotiating effective solutions, while also developing innovative marketing strategies.

B.S. Business Administration, Marketing

Activities and Societies: Alpha Phi Omega (National Service Fraternity), Dons Marching Band, Vietnamese Student Association, and USF Aurum.

High School Diploma

Activities and Societies: Marching Band (Flute Section Leader Junior and Senior years), Music Outreach Flute Tutor, and Camp Allegro Music.