Operations Manager
Fort Myers, Florida Area
Directed an operating budget of $763,400 delivering consistent and sustainable revenue growth while surpassing fiscal goals through strategic planning, programming, and marketing of multi-site facility locations.Led a team of 30 to top performance through employee relations, training, systems & processes.Developed and implemented classes, training and special events that satisfy the needs and wants of a diverse community; Consistently projecting and adapting in response to changing market demands while penetrating new markets and establishing the department as a competitive market leader.Directed and oversaw marketing committee for the Public Works Department consisting of 11 Divisions implementing a social media campaign, public relations, production of various marketing/promotional materials such as newsletters, press releases, radio and TV advertisements, program and event guides as well as consulting on the redesign and communication to constituents of the City's new website.Provide communication opportunities for new downtown businesses and special projects such as the downtown riverfront project including creative direction for street signs, ribbon cutting events, public relations and communications with constituents including citizen responses, news releases/ media alerts, and more.Liaison for Presidential visit includes directing sound, stage, flow of people, set up and break down as well as barricades and turnstiles, and managing different levels of entry points for attendees.