- Led the Sales Enablement team and shaped the sales strategy to elevate performance across a multi-functional team.- Designed and launched an AI-driven sales insights program, transforming call data from Gong into automated, data-backed monthly reports. Delivered insights tailored by department, aligning with product priorities, reinforcing sales strategy, and facilitating cross-functional decision-making.- Developed assets and automations for the AI Note Assist tool launch, supporting productivity by streamlining data capture and reinforcing sales behaviors. Partnered with product teams to create resources that clarified complex features, reducing sales cycle time and boosting rep confidence.- Crafted a structured onboarding automation to accelerate new hire ramp time by 30%, ensuring consistency and alignment with team goals.- Developed productivity playbooks that equipped reps with standardized tools and best practices for high-impact sales calls.

At Sendbird, my role as the Global Sales Enablement Manager was a thrilling blend of content creation, project management, and sales tool orchestration. I took the helm of the SDR Hub, Onboarding Matrix, and the Outbound Program, crafting a roadmap for SDRs to navigate through the early, crucial days and beyond. My objective was clear: equip them with not only the knowledge but the confidence to excel.- As Editor-in-chief for our bi-weekly Sales Bulletin, "Bird's the Word," I curated and shared successes and insights, keeping the pulse of our sales journey lively and insightful. This wasn't just a newsletter; it was a bi-weekly dose of motivation, achievements, and learnings.- Project managing the Sales Snippets and Up Close with a Closer initiatives, I introduced micro-learning into our routine. This was about making learning easily digestible, always accessible, ensuring no moment of insight was lost amidst the bustle of sales targets.- Co-managing programs like Spekit, LinkedIn Sales Navigator, and Salesloft, I focused on leveraging these powerful tools to sharpen our sales processes, making every interaction count, every strategy smarter.- And come the Virtual GRS FY2023, as the Project Sponsor, I was at the forefront, ensuring our SKO bi-annual event was a success. It wasn't just about the event; it was about fostering dialogues, aligning strategies, and propelling Sendbird's sales team towards a unified vision.

At Placer, my role as the Sales Enablement Coordinator for the SDR team was a blend of revamping onboarding processes and pioneering early adoption of AI Sales Tech to boost cold outreach engagement. I reshaped the onboarding roadmap, making the journey clearer for new SDRs from day one.- Being ahead of the curve, I championed creative AI Sales Tech, contributing to a notable 25% increase in engagement rates. This move wasn't just about embracing new tech; it was a stepping stone towards a culture of innovation.- In a hybrid capacity, I thrived as a top-performing Senior SDR, smashing monthly quotas and averaging between 180-230% each month. Concurrently, I led key training sessions, consulted with Product Marketing on sales asset performance, hosted call review 'game film' meetups, and provided one-on-one coaching to new SDRs.At the core, my short journey at Placer was about nurturing a culture of continuous learning and innovation, ensuring every outreach effort was a step in the right direction towards achieving our sales goals and advancing the mission of revolutionizing retail analytics.

At RankScience, as the Sales Development lead for a small but might team of 10, my mission was clear: connect with SEO thought leaders and innovators, making them see the groundbreaking potential of our Click Through Rate and Content Optimization tools.- My cold outreach didn’t just open doors; it kicked them wide open. One of my most cherished victories was getting Neil Patel, a titan in the SEO space, to feature RankScience's unique product and approach to SEO on his well-followed blog. It wasn’t just a shoutout; it was a testament to the disruptive wave we were creating in the SEO landscape.- Each month, I set the bar high, aiming for a robust meeting booking target. My approach wasn't about throwing messages into the void; it was about crafting personalized, resonating narratives that piqued interest and spurred action. This meticulous and creative approach kept our pipeline brimming with high-intent leads, fueling our ambitious growth trajectory.The essence of my tenure at RankScience was about being a conduit between groundbreaking SEO tools and the visionaries in the field. Every cold email sent, every meeting booked, was a step towards reshaping the SEO narrative and driving RankScience’s mission forward in the bustling digital realm.

Stepping up as the Sales Development Team Lead for a team of 6 SDRs, my days at Upwork became about guiding my team to create meaningful connections between hiring managers and freelancers. It was about sharing what I had learned, helping my team fine-tune their approach, and watching them thrive. We worked together to understand the needs of each hiring manager, ensuring they were matched with freelancers who could carry their projects across the finish line. This role was my gateway into leadership, a chance to support my team, and see the ripple effect of our efforts as projects turned into successes.

In my role as an SDR at Upwork, I was focused on connecting hiring managers with the right freelance talent to get their projects rolling. With each interaction, I dove into understanding their project needs, making sure they matched with freelancers who could bring those ideas to life. It was warm outreach, a friendly nudge to ensure projects found their perfect match. Through this role, I sharpened my communication skills, learned the ins and outs of being an effective SDR, and discovered the joy in helping others meet their project goals.