• Lead and manage a remote team of diverse employees, ranging across various seniority and talent levels.• Identified talent needs, resulting in successful hires and the development of high-potential contributors.• Developed, implemented, and maintained effective operational plans for the Career Services department.• Evaluated progress towards employment benchmarks, resulting in an improvement in goal attainment over 2023.• Interpreted results for continuous improvement, developed Standard Operating Procedures, and streamlined processes for increase in production.• Collaborated with various ACI departments to align employment data, employer survey data, and Salesforce documentation with accreditation and VA standards.• Ensured accurate and timely collection of data, leading to improvement in data accuracy.• Salesforce migration subject matter expert for multiple levels of the company. Provided UAT through Jira and Confluence• Worked on several Agile projects through multiple migrations• Provided leadership in the development of a lifelong virtual learning plan, leveraging the employer partner network to enable B2B growth.• Actively participated in community and professional development activities, peer groups, and advisory committees.• Engaged with stakeholders in corporate and workforce development agencies• Provided leadership in the continued development and sustainability of the ACI Apprenticeship Program.• Maintained knowledge of the national labor market, resulting in timely shifts in operational plans based on demand and hiring trends.

• Own the P&L for campus, set targets, resource requirements and make key strategic decisions for the campus• Oversee the campus’ day-to-day operations including marketing, sales, student outcomes, facilities, instructors, and alumni network• Direct the Sales team to achieve financial goals• Draft, implement, manage, monitor, and report on quarterly budgets and key objectives• Communicate priorities and recommendations to Executive Leadership• Own the full suite of qualitative and quantitative performance for the campus• Understand the competitive landscape and provide strategies to increase business• Developed team stand ups to increase the culture and dynamic of the campus

• Develop strong relationships with employer partners• Manage career fairs and work diligently with local partners for event planning• Ensure compliancy of job placement of students for the Department of Education and U.S. Department of Veteran Affairs• Manage and maintain candidates through CRM/ATS software (Salesforce)• Screen resumes, interview candidates, and administer appropriate assessments• Refer qualified candidates through the selection process• Hold career workshops to improve resume, interview skills, and professional skills

• Developed strong working relationships with Primary care Physicians, Cardiologists and Neurologists to promote company programs.• Consistently achieved or surpassed quotas by building strong client relationships and equipping providers with concise and relevant product knowledge.• Implemented a territory plans to focus on key physicians and important messages in an effort to increase brand awareness.• Delivered marketing and patient education materials, samples, savings cards, local managed care information, and formulary status information to physicians and other healthcare providers.• Completed product and development training as required