Tiffany S. Email & Phone Number

• Ability and desire to learn new tools and processes striving to give the best support to customers.
• Performed network, software, and hardware troubleshooting to ensure the proper functionality of the portal.
• Focused problem solving, taking steps to efficiently obtain a resolution. While providing knowledge and navigational assistance to prevent any future problems.
• 8+ months experience - ( Back Up SME, Chat support, and Community Support ticket )
• Interpersonal Skills. Provided training and education to clients and employees in the use of systems and applications.
• Implemented and supported recovery solutions and HIPAA protocols to ensure all exchanged data is secure.

Boston, Massachusetts, United States

• Responds quickly to new instructions, situations, methods, and procedures
• Exceeds standards for major responsibilities or objectives on time or ahead of schedule
• Develops programs to improve the effectiveness of the required task and overall operation of the organization
• Experience with computer software such as Microsoft Word, Excel, PS, PowerPoint, etc.
• Demonstrate a strong ability to strengthen cost-profit ratios
• Is exceptionally reliable and trustworthy when given an assignment. (via; Client information, handling company finances, clear documentation of money transfers, taxable sheets, etc.)

Jacksonville, Florida, United States

• Performed clerical duties, such as word processing data entry, answering phones, and filing.
• Fluent in diagnosis coding /CPT procedures
• Responsible for assisting with screening interviewees and training new employees.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatuses.
• Highly proficient in EMA, EMR charting, and other major software.
• Well practiced in reading pathology/ordering stains/coding for billing purposes.

• Able to process and manage large volumes of work, remaining composed and optimistic when dealing with ambiguous situations.
• Highly skilled in maintaining a safe working environment in a fast-paced and physically active workspace
• Demonstrated ability to prioritize and perform effectively in high-stress environments
• Inspires trust through personal leadership
• Easily builds professional relationships with other staff. Cooperative and practices active listening within the workplace.
• 7 years + experience in ICU/CCU/PCU/Ortho/Neuro/Oncology

Vocational Schooling, Nursing Assistant/Aide And Patient Care Assistant/Aide

High School Diploma, Visual And Performing Arts

Associate Of Arts - Aa, Pre-Nursing Studies

Attending college to finish prerequisites to enter the nursing program.