Tiffany S. Email & Phone Number

• Ability and desire to learn new tools and processes striving to give the best support to customers.•Performed network, software, and hardware troubleshooting to ensure the proper functionality of the portal. •Focused problem solving, taking steps to efficiently obtain a resolution. While providing knowledge and navigational assistance to prevent any future problems. • 8+ months experience - ( Back Up SME , Chat support, and Community Support ticket )• Interpersonal Skills. Provided training and education to clients and employees in the use of systems and applications. • Implemented and supported recovery solutions and HIPAA protocols to ensure all exchanged data is secure.• Maintained a general understanding of operating systems and applications• Technical support: Connectivity / IP, routers, firewalls and security assistance• Thorough documentation of all aspects of the client's interactions, ensuring to promote transparency and understanding of all technical issues.

Boston, Massachusetts, United States

• Responds quickly to new instructions, situations, methods, and procedures • Exceeds standards for major responsibilities or objectives on time or ahead of schedule • Develops programs to improve the effectiveness of the required task and overall operation of the organization• Experience with computer software such as Microsoft Word, Excel, PS, PowerPoint, etc.• Demonstrate a strong ability to strengthen cost-profit ratios• Is exceptionally reliable and trustworthy when given an assignment. (via; Client information, handling company finances, clear documentation of money transfers, taxable sheets, etc.)• Taking the initiative to train new employees• Well-versed in working under stressful situations with a calm demeanor • Provides excellent customer care, using problem-solving skills

Jacksonville, Florida, United States

• Performed clerical duties, such as word processing data entry, answering phones, and filing.• Fluent in diagnosis coding /CPT procedures• Responsible for assisting with screening interviewees and training new employees.• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatuses. • Highly proficient in EMA, EMR charting, and other major software.• Well practiced in reading pathology/ordering stains/coding for billing purposes.• Highly practiced in assisting with Mohs procedures, Liposuction, Botox/Fillers, wound care, CO2 Laser, Pulsed Dye Laser, and other cosmetic procedures.

• Able to process and manage large volumes of work, remaining composed and optimistic when dealing with ambiguous situations. • Highly skilled in maintaining a safe working environment in a fast-paced and physically active workspace • Demonstrated ability to prioritize and perform effectively in high-stress environments • Inspires trust through personal leadership• Easily builds professional relationships with other staff. Cooperative and practices active listening within the workplace. • 7 years + experience in ICU/CCU/PCU/Ortho/Neuro/Oncology • BLS + CPR Certified + Alzheimer's/Dementia Certified • 3 years + experience with oncology/med-surg patients

Vocational Schooling, Nursing Assistant/Aide And Patient Care Assistant/Aide

High School Diploma, Visual And Performing Arts

Associate Of Arts - Aa, Pre-Nursing Studies

Attending college to finish prerequisites to enter the nursing program.