Tiger Lee Email and Phone Number

CRISIS MANAGEMENT, COOPERATION SECURITY MANAGEMENT, EMERGENCY RESPONSE, EXECUTIVE PROTECTION, TRAVEL SUPPORT

Direct Responsibilities: Performs duties common to all supervisors and other duties as may be assigned. Establishes standard policies and procedures for recruitment. Be aware of the Fire and Emergency procedures, and your Departments responsibility in an emergency. Be aware of the Security policies and procedures of the Hotel, and ensure that at all times in all areas of the Hotel that they are being strictly adhered to. Be responsible for formulating the departmental plan and supervise it to be followed up. Briefs Supervisors on function, VIP arrivals and other events, which will necessitate additional or special preparations. Cables relationship with all guest of the hotel. Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time. Conducts frequent front and back of house checks ensuring the procedures, standards of employee grooming and manning levels are in order and takes appropriate action where necessary. Conforms to and enface policies & procedures and rules & regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service. Delegates to and supervise all staff within the department and assist them in preparing work schedules. Directs and controls all subordinate to ensure that all day to day operational matters are handled on time. Establish control procedures in all operation aspects in accordance with hotel’s policy. Implement and enforces safety regulations and house rules. Investigate cases happened in the hotel. Should criminal cases are occurred in the hotel, Assist Police to do investigation work. Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action. Performs special duties as required or designated by the GM

RIsk Management VIP Protection Investigation