Tigran Saakyan Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Atlanta, Ga, Us

San Francisco, California, Us

- Led the test automation efforts, providing guidance to the team in the development of robust and efficient automated tests.- Oversaw and managed the Playback Tester project for the Steady State Listening team, ensuring their objectives were effectively met.- Consistently promoted transparent communication with engineering teams and other leaders, fostering collaboration and alignment with project goals.- Represented the automation team in engineering sprint kick-off meetings, ensuring alignment between testing efforts and development priorities.- Implemented, managed, and optimized the Headspin mobile device farm, ensuring it adequately met testing needs and effectively addressed challenges.- Expanded the quantity of devices and parallel testing sessions to augment regression test coverage.- Maintained a strong focus on improving overall product quality and reliability by addressing issues identified through Playback Testing.

San Francisco, California, Us

- Successfully transitioned from the Swift XCUITest automation framework to Appium with Java, enabling cross-platform testing for both Android and iOS applications. - Significantly improved the automation test suite to enhance its efficiency and accuracy, ensuring a comprehensive evaluation of software changes and updates. - Implemented an automated PR testing pipeline using Bitrise CLI, featuring Branch-Based testing, which automates testing for every pull request and commit. - Developed comprehensive technical specifications and documentation for all projects, ensuring clarity and consistency in project requirements and execution guidelines. - Continuously maintained and expanded the core functionality for both iOS and Android platforms.

San Francisco, California, Us

- Enhanced and optimized the QA process to ensure increased efficiency and effectiveness. - Seamlessly integrated the QA team into the PR testing process, implementing Smoke and Acceptance testing for each PR. - Developed comprehensive test reports and interactive dashboards to visually demonstrate automation testing performance to stakeholders. - Conducted impactful training sessions to educate team members on the importance of metrics and equipped them with practical skills for utilizing metrics in their daily tasks. - Fostered a strong collaboration with the engineering team, integrating metrics and insights into the development workflow to facilitate informed decision-making. - Played a pivotal role in both creating and executing tests, meticulously scrutinizing CI/CD pipelines to promptly identify and rectify any issues.

San Francisco, California, Us

- Provided task and technical leadership to an offshore QA team, ensuring efficient testing processes and high-quality deliverables.- Led test design discussions, proposed approaches, suggested alternatives and drove continuous improvements in QA methodologies.- Collaborated closely with Engineering teams to develop comprehensive testing and monitoring strategies for various projects.- Monitored logs, alerts, and bug reports to proactively identify and address deeper technical issues, reducing post-release defects.- Held sole responsibility for ensuring the build quality of the iOS Tunein Radio app, resulting in a seamless user experience.- Coordinated the creation of design documentation, including project test plans, test cases, release notes, and other relevant documentation.- Conducted bug triage meetings to prioritize and manage defects effectively, ensuring a streamlined development process.- Facilitated QA retrospective meetings to gather feedback, implement process enhancements, and promote a culture of continuous improvement.

San Francisco, California, Us

- Ensured top-tier product quality and customer satisfaction through rigorous evaluation of product functionality and the implementation of effective test strategies. - Developed comprehensive test plans and structured test cases with precision, aligning testing efforts with product goals. - Proficiently utilized Agile methodologies for seamless collaboration with cross-functional teams, both internally and externally. - Collaborated closely with product, design, development, and QA teams to align quality objectives and enhance product reliability. - Leveraged data analysis tools (Mode, Sumologic) to gain valuable insights into product performance. - Collaborated with the Support team to incorporate common issues into new test scenarios, proactively improving product quality. - Actively participated in weekly Design meetings, contributing innovative ideas to enhance customer experience and product quality. - Employed various tools to collect crash logs, console output, and network traffic logs, facilitating issue identification. - Proficient in web debugging proxy tools (Fiddler, Charles). - Managed offshore QA team activities and ensured alignment with project objectives. - Provided real-time visibility into testing progress by reporting daily executed test components. - Conducted in-depth analyses of automation test reports, supporting data-driven decision-making. - Consistently delivered detailed bug reports, enhancing issue replication with crash logs, network logs, and screenshots. - Prioritized and resolved critical issues reported from nightly builds.

Austin, Tx, Us

Work with a small team in the agile development environment.Provided testing and release for doubleTwist applications and features: - "doubleTwist Player", the best free media player for Android phone, tablet or phablet. - "MagicPlay: AirPlay for Android", Stream your music to your Apple TV and AirPlay-compatible wireless speakers. - "AirSync", ability to sync music, ratings, playcounts, playlists, videos and photos between Mac and Windows over Wi-Fi. - "MagicRadio", streaming music service with over 13 million songs. - "doubleTwist Sync", lightweight app for your PC to sync your music playlists, videos and pictures over USB (MTP/UMS) or over Wi-Fi. - "AirPlay Recorder", record streaming iTunes radio and audio (for Windows, Mac and Android). - "Podcast", download, subscribe and manage podcasts.Work closely with Developers to facilitate effective and fast software releases.Reported software defects in JIRA bug tracking system, identified bugs through systematic testing, help developers reproduce errors, and ensure that defects are fixed.Worked closely with Customer Support to troubleshot issues.Created and updated test documentation for the assigned areas to execute functional, regression, performance testing.Performed ad-hoc, smoke, integration, stability, usability and installation/upgrade testing.Collaborated with Product Management to improve the usability, functionality, and overall quality of mobile application.Worked on simultaneous projects on different platforms and products.Performed testing on variety of mobile devices and platforms/OS.Tested OS compatibility on Windows and Mac.Performed testing of streaming media devices with AirPlay, AirTunes and AllJoyn support.Experience working with Android emulators (Genymotion and Android Virtual Device Manager).Using Android SDK (ADB tools and DDMS) for loading and testing builds and for logs analysis.

Chicago, Illinois, Us

Was involved in Open Device Framework (ODF) project for Open Mobile client, which let users integrate with a non-supported Mobile Broadband device with Open Mobile client through appropriate modification of XML files.Integrated over 240 Mobile Broadband devices (Huawei, Sierra Wireless, ZTE, Option, Novatel, Pantec, etc.)Gathered the Device Details using AT-Commands. Wrote documentation on how to determine if tested device 3G/4G device is faulty or locked by cellular provider.Worked closely with Network Engineers, to avoid incorrect data misrepresentation of Mobile Broadband Network technology and device detection.Performed OM client regression tests using VMware ESXi (Virtual Machine).Tested OM java client for Android OS.Used Bugzilla bug tracking system to file a bugs.Maintained DokuWiki Automation Reports page:Created detailed data per build on multiple OS.Generated charts and graphs per build.Compiled release report with charts and graphs for each component tested.Submitted Completed Automation Release report to manual QA for analysis.Created “Chart Generator” Excel document/template for faster charts/graphs upload.Wrote “How-to” instructions to help train new team members. Organized and delegated Automation tests from Automation Delegation Request (ADR) page. Reviewed Automation test results, analyzed and troubleshot using virtual environment.Reviewed Automation Results and filed bugs if necessary.Wrote and scripted GUI testcases in SilkTest tool.Tested own scripts within Automation development environment for script functionality verification.Used Perforce for version control.Mapped automation scripts against testcases used by manual team for overall automation coverage.Created different profiles for each QA build after it was published to QA portal for testing.Tested vendor VPN integrations.Tested authentication methods (Wi-Fi, Ethernet, or Mobile Broadband).

Hollywood, Florida, Us

QA Project Planning, Resources Identification & Assignment, Documentation Review. Execution and coordination of QA tasks with members of QA, Development, and Account Managing teams located both domestically and off-shore. Prepared detailed QA Status Summary Reports with analyzed test results for each assignment and provide Daily Resource Allocation Reports. Prepared assignments and provided leadership to a team of several test engineers. Participated in testing mobile devices for Verizon Wireless made by NOKIA (Such as Nokia 7705 Twist and Nokia 2705 Shade). - Performed Memory Leak, Ad Hoc, Stress, Interruption, Regression, Call Processing Interruption, Smoke/Sanity, Compatibility, Installation, Integration tests. Performed Compatibility Test for full HTML browsers, WAP Browser, OS, hardware, VZ Navigator, AVR. Performed Messaging Functionality Tests for SMS, EMS, MMS. Responsible for testing MMSC, SMSC, (W)CDMA, SMPP, PPP, WAP.Participated in Creation Test Cases for following features: - Messaging Functionality and UI (sms/ems/mms).- Mobile Browser (Polaris and Openwave)- Feeds (Facebook, Twitter, Flickr; Mobile IM, etc.)- Brew (BGM-background music, MOD/VOD – music/video on demand, AVR –active voice recognition, etc.)- Standard features (Bluetooth, Call Processing, Camera, Memory Buffer, Memory SD, etc.)

Chicago, Illinois, Us

Performed testing of iPass Universal Client software to be interoperable with all major firewalls, VPN solutions to access the internet and gain secure remote to corporate networks Execute application security testing via integrated security software DID and Encryptions Test web Based management and integrated billing application Test Brew and Windows Mobile applications. Employ all types of the connectivity media such as Wireless with encryption of (802.11, WEP, WPA, WPA2) Wired Broadband, ISDN, Dialup, Mobile Data (3G cards), GSM, CDMA, PHS, DSL, T1. Establish QA process, Testing Environment and testing cycle. Review FAS, design docs, use cases and developing test cases.Work closely with developers, marketing, tech writers, and tech support to improve software development process and prevent defects Use Bugzilla bug tracking application for entering and tracking software bugs Use Silk Central to manage and track test cases, test scripts and defects Prepare weekly status report of the ongoing projects to the core team members Responsible for QA Lab maintenance, which included ghosting, installation of client and server OS.

Oakland, Ca, Us

Participated in design and development of the test cases from functional specifications. Performed structured System, Functional, Regression, Acceptance and cross-platform testing and cross-browsers testing. Reviewed and prioritized bugs in Bug Triage meeting w/Development and Product Managers.Identified and recorded all defects in Bugzilla bug tracking system. Working closely with development and marketing teams to ensure successful completion of project.