Tihana Ledenko Email & Phone Number

Croatia

Zagreb, Croatia

Zagreb, Croatia

My key responsibilities:• Managing recruitment and selection processes for over 300 positions in the fields of tourism, construction, and transportation for partner companies;• Advising, analyzing, organizing, and coordinating the recruitment and selection of new (foreign) employees in the Republic of Croatia;• Offering consultation to partner companies on operations in domestic and EU markets;• Collaborating and coordinating in the HR field for construction projects of partner… Show more My key responsibilities:• Managing recruitment and selection processes for over 300 positions in the fields of tourism, construction, and transportation for partner companies;• Advising, analyzing, organizing, and coordinating the recruitment and selection of new (foreign) employees in the Republic of Croatia;• Offering consultation to partner companies on operations in domestic and EU markets;• Collaborating and coordinating in the HR field for construction projects of partner companies with a project value ranging from €2M to €50M in the domestic and EU markets;• Contributing to the development of business projects for partners;• Providing guidance on organizational development for partner companies. Show less

Zagreb, Kroatien

From the beginning of my career, I harbored a strong passion for Human Resources. Despite encountering companies with minimal HR infrastructure, I proactively assumed HR functions, gaining valuable experience. In instances with established HR departments, I seamlessly integrated, providing support. In this position, I confidently contributed to HR support and business consulting for partner companies.My key responsibilities:• Leading and managing a team of 3… Show more From the beginning of my career, I harbored a strong passion for Human Resources. Despite encountering companies with minimal HR infrastructure, I proactively assumed HR functions, gaining valuable experience. In instances with established HR departments, I seamlessly integrated, providing support. In this position, I confidently contributed to HR support and business consulting for partner companies.My key responsibilities:• Leading and managing a team of 3 employees;• Overseeing HR department operations and ensuring the achievement of departmental goals;• Conducting Performance Management activities to enhance employee performance and development;• Formulating and implementing Employee Development Plans resulting in staff assuming new roles aligned with their expertise and skills;• Facilitating the onboarding process and providing mentorship to new colleagues;• Playing a pivotal role in shaping and managing the organizational culture, fostering quality information exchange, effective communication, and conflict resolution;• Spearheading initiatives for organizational development, enabling us to support larger and more complex projects from our partner companies;• Designing work procedures (SOP) and systematizing job positions for increased efficiency;• Providing regular project status updates to directors;• Engaging with domestic and foreign government institutions and legal experts on matters related to the employment of foreign workers from third countries and workforce deployment across different EU countries;• Collaborating with international employment agencies for the recruitment and selection of foreign workers from third countries (outside the EU). Show less

Zagreb, Croatia

During the lockdown imposed by the COVID-19 pandemic, my business ceased operations, affording me plenty of time to reconnect with my family and contemplate the direction of my life. I realized I missed having an office, working on projects, organizing events and the vibrant atmosphere of a team. And that was the reason why I went back to my well known profession. My key responsibilities:• Managing the CEO’s Office and handling his appointments and plans;• Maintaining attendance… Show more During the lockdown imposed by the COVID-19 pandemic, my business ceased operations, affording me plenty of time to reconnect with my family and contemplate the direction of my life. I realized I missed having an office, working on projects, organizing events and the vibrant atmosphere of a team. And that was the reason why I went back to my well known profession. My key responsibilities:• Managing the CEO’s Office and handling his appointments and plans;• Maintaining attendance records for 9 employees;• Participating in employee care activities (MultiSport / Health check-ups / Birthday gifts / Gift packages for childbirth);• Organizing meetings, events and official travel arrangements;• Translating documentation for organizational needs and for my manager;• SOP Management within the scope of the Management Board Office;• Preparing presentations for meetings. Show less

Zagreb, Croatia

Driven by a deep passion for makeup and a notable absence of pregnancy belly painting services in Croatia during my own pregnancies, I embarked on a journey to fill that void by acquiring the necessary education and offering the service myself. Over time, it naturally evolved to encompass makeup for other occasions and face painting for children. Being a mother myself, I have a lot of patience with kids, and there's nothing more rewarding than seeing a child's smile upon finishing a painted… Show more Driven by a deep passion for makeup and a notable absence of pregnancy belly painting services in Croatia during my own pregnancies, I embarked on a journey to fill that void by acquiring the necessary education and offering the service myself. Over time, it naturally evolved to encompass makeup for other occasions and face painting for children. Being a mother myself, I have a lot of patience with kids, and there's nothing more rewarding than seeing a child's smile upon finishing a painted design on their face. In this phase of my life, I allowed my hobby to become my profession. My service and work was featured in a major Croatian newspaper.My key responsibilities:• Conducting makeup education sessions;• Implementing marketing activities;• Managing bookkeeping and creating a business plan for incentives;• Makeup for models and actors in fashion shows and movies;• Belly Painting;• Face Painting for children;• Providing manicures and gel nail services. Show less

Luxembourg, Luxembourg

I received a job offer at the European Parliament three years after the completion of the 2009 selection process. For the next five years, I was part of a large team in the Croatian translation unit, and was chosen, by the unit manager and colleagues, to be the coordinator of the assistants team. My key responsibilities:• Coordinating a team of 14 assistants within the unit;• Mentoring and onboarding one new colleague and participating in mentoring and onboarding of 2 more… Show more I received a job offer at the European Parliament three years after the completion of the 2009 selection process. For the next five years, I was part of a large team in the Croatian translation unit, and was chosen, by the unit manager and colleagues, to be the coordinator of the assistants team. My key responsibilities:• Coordinating a team of 14 assistants within the unit;• Mentoring and onboarding one new colleague and participating in mentoring and onboarding of 2 more colleagues;• Creating work procedures (SOP) for assistants, that enabled a faster and simpler onboarding process sand mentoring of new assistants;• Responsible for knowledge transfer within the department and organizing regular meetings;• Approving annual leave plans, days off and duty schedules;• Translating and preparing legal regulations (English/German/Croatian);• Processing documents;• Conducting necessary terminological research to ensure accurate translation;• Proofreading translations;• Participating in software development projects. Show less

Zagreb, Croatia

Petres & Cvirn was a law firm specializing in commercial law that partnered with the prominent Austrian law firm Schönherr Attorneys at Law. The majority of our clients were foreign companies that had decided to conduct business in the Croatian market.My key responsibilities:• Translating and proofreading legal and other types of documents;• Preparing diferent legal documents under the supervision of lawers;• Office management.

Zagreb, Croatia

While at Zubak Group, I initially worked under the guidance of the CFO, later transitioning to the supervision of the CEO, and ultimately returning to the oversight of the CFO.My key responsibilities:• Participating in updating job position systematization;• Contributing to the update of company work procedures (SOP);• Conducting selection processes and organizing interviews for approximately 50 positions;• Mentoring and onboarding my new secretary… Show more While at Zubak Group, I initially worked under the guidance of the CFO, later transitioning to the supervision of the CEO, and ultimately returning to the oversight of the CFO.My key responsibilities:• Participating in updating job position systematization;• Contributing to the update of company work procedures (SOP);• Conducting selection processes and organizing interviews for approximately 50 positions;• Mentoring and onboarding my new secretary colleague;• Participating in organizing events, notably orchestrating the celabration of the company's 30th anniversary with 1,100 guests;• Developed a digital system to track decisions made by the management, significantly accelerating the process of finding each decision, reducing the search time from hours to minutes;• Managing the offices and daily tasks of the CEO / CFO;• Coordinating 2 major projects and participating in project teams of 4 projects;• Responsible for preparing materials and writing meeting minutes (Management meetings / Board meetings / Jour-Fix);• Proofreading various documentation intended for publication and internal use;• Managing the cash flow related to material costs for the Management office;• Participating in the annual physical inventory count;• Preparing presentations for meetings. Show less

Zagreb, Croatia

PORR is a construction company renowned for its portfolio encompassing numerous commercial structures in Zagreb (ZagrebTower, EuroTower, Eurocenter), residential buildings, as well as hotels along the Croatian coast.My key responsibilities:• Managing the Executive Office with 3 employees;• Defining and organizing the work processes (SOP) of the management board secretariat;• Serving as the elected representative for employees;• Responsible for recruiting and selection… Show more PORR is a construction company renowned for its portfolio encompassing numerous commercial structures in Zagreb (ZagrebTower, EuroTower, Eurocenter), residential buildings, as well as hotels along the Croatian coast.My key responsibilities:• Managing the Executive Office with 3 employees;• Defining and organizing the work processes (SOP) of the management board secretariat;• Serving as the elected representative for employees;• Responsible for recruiting and selection for open positions;• Conducting Performance Management activities for around 40 employees;• Creating an Employee Development Plan for around 40 employees;• Mentoring and onboarding 4 new colleagues;• Ensuring the implementation of Onboarding Processes across all departments;• Being responsible for employee enrollment and offboarding;• Organizing team-building activities, education, workshops and events;• Responsible for record management in the field of Occupational Safety and Health Act;• Participating in the planning and projects of the Management;• Consecutively translating at meetings and education sessions;• Translating various documentation; • Proofreading external translations and necessary documentation;• Preparing presentations for meetings and education sessions. Show less

Zagreb, Croatia

During my time at Lidl Croatia, Lidl had not yet established its presence in the country. My primary responsibilities revolved around establishing operational procedures for the retail department's secretariat and overseeing the selection and organization of interviews for all retail positions up to regional manager level. To fulfill this role, I invested two months in hands-on experience at Lidl Germany's logistics center in Straubing.My key responsibilities:• Responsible for the… Show more During my time at Lidl Croatia, Lidl had not yet established its presence in the country. My primary responsibilities revolved around establishing operational procedures for the retail department's secretariat and overseeing the selection and organization of interviews for all retail positions up to regional manager level. To fulfill this role, I invested two months in hands-on experience at Lidl Germany's logistics center in Straubing.My key responsibilities:• Responsible for the selection and organization of interviews in the selection process of more than 100 open positions in retail;• Defining and organizing the work processes (SOP) of the sales department's secretariat;• Mentoring and onboarding my new secretary colleague;• Managing the operations of the sales department's secretariat;• Managing the timekeeping records for regional managers;• Translating materials for the training of new employees. Show less

Zagreb, Croatia

Following the successful establishment of the new insurance company, our entire team transitioned to the new company, where I assumed a new role.My key responsibilities:• Participating in the planning and projects of the Management;• Responsible for the organization of interviews and participating in the selection process for open positions;• Conducting Performance Management activities for about 10 employees;• Creating an Employee Development Plan for about 10… Show more Following the successful establishment of the new insurance company, our entire team transitioned to the new company, where I assumed a new role.My key responsibilities:• Participating in the planning and projects of the Management;• Responsible for the organization of interviews and participating in the selection process for open positions;• Conducting Performance Management activities for about 10 employees;• Creating an Employee Development Plan for about 10 employees;• Mentoring and onboarding 2 new colleagues;• Responsible for employee enrollment and offboarding;• Organizing team-building activities and events;• Consecutively translating at meetings;• Translating various documentation;• Preparing presentations for meetings. Show less

Zagreb, Croatia

The goal of our department was to establish a new insurance company, Erste Sparkassen Insurance Ltd., which we achieved on July 1, 2005. Simultaneously, the entire project was based on introducing a new product to the Croatian market, known as bancassurance, with which we started under the well-known Vienna Insurance Group brand. My key responsibilities:• Coordination between my manager and the project team;• Organization of meetings and support in planning the project's further… Show more The goal of our department was to establish a new insurance company, Erste Sparkassen Insurance Ltd., which we achieved on July 1, 2005. Simultaneously, the entire project was based on introducing a new product to the Croatian market, known as bancassurance, with which we started under the well-known Vienna Insurance Group brand. My key responsibilities:• Coordination between my manager and the project team;• Organization of meetings and support in planning the project's further steps;• Consecutively translating at all meetings and negotiations of my superior;• Responsible for organization of interviews and participating in the selection process for open positions in the department;• Conducting Performance Management activities for 10 employees in the department;• Creating an Employee Development Plan for about 10 employees in the department;• Participating in mentoring and onboarding of 2 new colleagues;• Organizing team-building activities, workshops and events;• Responsible for collecting and translating all necessary documentation;• Providing support to regional managers in planning the education of banking professionals from partner banks about our product;• Preparing presentations for meetings. Show less

Hr Academy

https://www.selectio.hr/en/educations/selectio-hr-academy/program-syllabus-of-selectio-hr-academy/

Bachelor'S Degree, Accounting And Finance

High School Diploma, Passenger And Cargo Transport In Air Traffic

Make-Up Artist (Mua)

Hypnosis Education