Tihana Ledenko Email and Phone Number
➡️ Do you feel like your efforts are going unnoticed, your workload is overwhelming, and your career growth is stagnant? 🎯 Assistants often face a lack of acknowledgment, limited growth opportunities, and overwhelming workloads.💼 With nearly two decades of experience and a commitment to authenticity, I've dedicated myself to uplifting and empowering Assistants to thrive in their roles.📈 Discover how to reclaim your worth, establish boundaries, and thrive in your career with tailored guidance and support. Let's empower you to thrive, not just survive, in the workplace. 🌱🎓 My comprehensive education modules empower assistants to navigate complexities, enhance communication, and assert their value confidently.𝐒𝐭𝐞𝐩 𝟏: Define your role and set clear boundaries to reclaim control. 𝐒𝐭𝐞𝐩 𝟐: Cultivate assertive communication and negotiation skills to advocate for yourself effectively. 𝐒𝐭𝐞𝐩 𝟑: Equip yourself with conflict resolution strategies, self-care practices, and growth mindset tools, ensuring resilience and prosperity in your professional journey. 𝐒𝐭𝐞𝐩 𝟒: Empower yourself and strengthen your self-confidence. ✨ You might wonder, "Can education truly change perceptions?". Rest assured, my approach is rooted in years of experience and a deep understanding of the unique challenges faced by Assistants. 🚀 Ready to transform your Assistant’s Role? Imagine stepping into a realm where your expertise shines and your value is celebrated. Let's rewrite the narrative of the modern Assistant and revolutionize the way the world sees Assistants! 🔑 Send me a DM or connect with me to take the first step toward reclaiming your value and achieving professional fulfillment.
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Executive Assistant Consultant And TrainerEmpowiseCroatia -
Career Consultant For AssistantsEmpowise Jan 2024 - PresentZagreb, Croatia -
Project ConsultantHorizon Human Resource D.O.O. Sep 2023 - Dec 2023Zagreb, CroatiaMy key responsibilities:• Managing recruitment and selection processes for over 300 positions in the fields of tourism, construction, and transportation for partner companies;• Advising, analyzing, organizing, and coordinating the recruitment and selection of new (foreign) employees in the Republic of Croatia;• Offering consultation to partner companies on operations in domestic and EU markets;• Collaborating and coordinating in the HR field for construction projects of partner… Show more My key responsibilities:• Managing recruitment and selection processes for over 300 positions in the fields of tourism, construction, and transportation for partner companies;• Advising, analyzing, organizing, and coordinating the recruitment and selection of new (foreign) employees in the Republic of Croatia;• Offering consultation to partner companies on operations in domestic and EU markets;• Collaborating and coordinating in the HR field for construction projects of partner companies with a project value ranging from €2M to €50M in the domestic and EU markets;• Contributing to the development of business projects for partners;• Providing guidance on organizational development for partner companies. Show less
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Head Of Human ResourcesHorizon Human Resource D.O.O. Jun 2023 - Dec 2023Zagreb, KroatienFrom the beginning of my career, I harbored a strong passion for Human Resources. Despite encountering companies with minimal HR infrastructure, I proactively assumed HR functions, gaining valuable experience. In instances with established HR departments, I seamlessly integrated, providing support. In this position, I confidently contributed to HR support and business consulting for partner companies.My key responsibilities:• Leading and managing a team of 3… Show more From the beginning of my career, I harbored a strong passion for Human Resources. Despite encountering companies with minimal HR infrastructure, I proactively assumed HR functions, gaining valuable experience. In instances with established HR departments, I seamlessly integrated, providing support. In this position, I confidently contributed to HR support and business consulting for partner companies.My key responsibilities:• Leading and managing a team of 3 employees;• Overseeing HR department operations and ensuring the achievement of departmental goals;• Conducting Performance Management activities to enhance employee performance and development;• Formulating and implementing Employee Development Plans resulting in staff assuming new roles aligned with their expertise and skills;• Facilitating the onboarding process and providing mentorship to new colleagues;• Playing a pivotal role in shaping and managing the organizational culture, fostering quality information exchange, effective communication, and conflict resolution;• Spearheading initiatives for organizational development, enabling us to support larger and more complex projects from our partner companies;• Designing work procedures (SOP) and systematizing job positions for increased efficiency;• Providing regular project status updates to directors;• Engaging with domestic and foreign government institutions and legal experts on matters related to the employment of foreign workers from third countries and workforce deployment across different EU countries;• Collaborating with international employment agencies for the recruitment and selection of foreign workers from third countries (outside the EU). Show less
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Executive Secretary To The CeoKaufland Hrvatska K.D. Oct 2020 - May 2023Zagreb, CroatiaDuring the lockdown imposed by the COVID-19 pandemic, my business ceased operations, affording me plenty of time to reconnect with my family and contemplate the direction of my life. I realized I missed having an office, working on projects, organizing events and the vibrant atmosphere of a team. And that was the reason why I went back to my well known profession. My key responsibilities:• Managing the CEO’s Office and handling his appointments and plans;• Maintaining attendance… Show more During the lockdown imposed by the COVID-19 pandemic, my business ceased operations, affording me plenty of time to reconnect with my family and contemplate the direction of my life. I realized I missed having an office, working on projects, organizing events and the vibrant atmosphere of a team. And that was the reason why I went back to my well known profession. My key responsibilities:• Managing the CEO’s Office and handling his appointments and plans;• Maintaining attendance records for 9 employees;• Participating in employee care activities (MultiSport / Health check-ups / Birthday gifts / Gift packages for childbirth);• Organizing meetings, events and official travel arrangements;• Translating documentation for organizational needs and for my manager;• SOP Management within the scope of the Management Board Office;• Preparing presentations for meetings. Show less -
Professional Makeup Artist / Nail DesignerTily Makeup Oct 2019 - Oct 2020Zagreb, CroatiaDriven by a deep passion for makeup and a notable absence of pregnancy belly painting services in Croatia during my own pregnancies, I embarked on a journey to fill that void by acquiring the necessary education and offering the service myself. Over time, it naturally evolved to encompass makeup for other occasions and face painting for children. Being a mother myself, I have a lot of patience with kids, and there's nothing more rewarding than seeing a child's smile upon finishing a painted… Show more Driven by a deep passion for makeup and a notable absence of pregnancy belly painting services in Croatia during my own pregnancies, I embarked on a journey to fill that void by acquiring the necessary education and offering the service myself. Over time, it naturally evolved to encompass makeup for other occasions and face painting for children. Being a mother myself, I have a lot of patience with kids, and there's nothing more rewarding than seeing a child's smile upon finishing a painted design on their face. In this phase of my life, I allowed my hobby to become my profession. My service and work was featured in a major Croatian newspaper.My key responsibilities:• Conducting makeup education sessions;• Implementing marketing activities;• Managing bookkeeping and creating a business plan for incentives;• Makeup for models and actors in fashion shows and movies;• Belly Painting;• Face Painting for children;• Providing manicures and gel nail services. Show less
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Translation AssistantEuropean Parliament Jun 2012 - Nov 2017Luxembourg, LuxembourgI received a job offer at the European Parliament three years after the completion of the 2009 selection process. For the next five years, I was part of a large team in the Croatian translation unit, and was chosen, by the unit manager and colleagues, to be the coordinator of the assistants team. My key responsibilities:• Coordinating a team of 14 assistants within the unit;• Mentoring and onboarding one new colleague and participating in mentoring and onboarding of 2 more… Show more I received a job offer at the European Parliament three years after the completion of the 2009 selection process. For the next five years, I was part of a large team in the Croatian translation unit, and was chosen, by the unit manager and colleagues, to be the coordinator of the assistants team. My key responsibilities:• Coordinating a team of 14 assistants within the unit;• Mentoring and onboarding one new colleague and participating in mentoring and onboarding of 2 more colleagues;• Creating work procedures (SOP) for assistants, that enabled a faster and simpler onboarding process sand mentoring of new assistants;• Responsible for knowledge transfer within the department and organizing regular meetings;• Approving annual leave plans, days off and duty schedules;• Translating and preparing legal regulations (English/German/Croatian);• Processing documents;• Conducting necessary terminological research to ensure accurate translation;• Proofreading translations;• Participating in software development projects. Show less -
Legal AssistantOdvjetničko Društvo Petres & Cvirn D.O.O. May 2011 - May 2012Zagreb, CroatiaPetres & Cvirn was a law firm specializing in commercial law that partnered with the prominent Austrian law firm Schönherr Attorneys at Law. The majority of our clients were foreign companies that had decided to conduct business in the Croatian market.My key responsibilities:• Translating and proofreading legal and other types of documents;• Preparing diferent legal documents under the supervision of lawers;• Office management.
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Assistant To The Ceo / CfoAutozubak D.O.O Nov 2007 - Apr 2011Zagreb, CroatiaWhile at Zubak Group, I initially worked under the guidance of the CFO, later transitioning to the supervision of the CEO, and ultimately returning to the oversight of the CFO.My key responsibilities:• Participating in updating job position systematization;• Contributing to the update of company work procedures (SOP);• Conducting selection processes and organizing interviews for approximately 50 positions;• Mentoring and onboarding my new secretary… Show more While at Zubak Group, I initially worked under the guidance of the CFO, later transitioning to the supervision of the CEO, and ultimately returning to the oversight of the CFO.My key responsibilities:• Participating in updating job position systematization;• Contributing to the update of company work procedures (SOP);• Conducting selection processes and organizing interviews for approximately 50 positions;• Mentoring and onboarding my new secretary colleague;• Participating in organizing events, notably orchestrating the celabration of the company's 30th anniversary with 1,100 guests;• Developed a digital system to track decisions made by the management, significantly accelerating the process of finding each decision, reducing the search time from hours to minutes;• Managing the offices and daily tasks of the CEO / CFO;• Coordinating 2 major projects and participating in project teams of 4 projects;• Responsible for preparing materials and writing meeting minutes (Management meetings / Board meetings / Jour-Fix);• Proofreading various documentation intended for publication and internal use;• Managing the cash flow related to material costs for the Management office;• Participating in the annual physical inventory count;• Preparing presentations for meetings. Show less -
Board AssistantPorr Hrvatska D.O.O. Aug 2006 - Nov 2007Zagreb, CroatiaPORR is a construction company renowned for its portfolio encompassing numerous commercial structures in Zagreb (ZagrebTower, EuroTower, Eurocenter), residential buildings, as well as hotels along the Croatian coast.My key responsibilities:• Managing the Executive Office with 3 employees;• Defining and organizing the work processes (SOP) of the management board secretariat;• Serving as the elected representative for employees;• Responsible for recruiting and selection… Show more PORR is a construction company renowned for its portfolio encompassing numerous commercial structures in Zagreb (ZagrebTower, EuroTower, Eurocenter), residential buildings, as well as hotels along the Croatian coast.My key responsibilities:• Managing the Executive Office with 3 employees;• Defining and organizing the work processes (SOP) of the management board secretariat;• Serving as the elected representative for employees;• Responsible for recruiting and selection for open positions;• Conducting Performance Management activities for around 40 employees;• Creating an Employee Development Plan for around 40 employees;• Mentoring and onboarding 4 new colleagues;• Ensuring the implementation of Onboarding Processes across all departments;• Being responsible for employee enrollment and offboarding;• Organizing team-building activities, education, workshops and events;• Responsible for record management in the field of Occupational Safety and Health Act;• Participating in the planning and projects of the Management;• Consecutively translating at meetings and education sessions;• Translating various documentation; • Proofreading external translations and necessary documentation;• Preparing presentations for meetings and education sessions. Show less -
Retail AssistantLidl Hrvatska D.O.O. K.D. Feb 2006 - Aug 2006Zagreb, CroatiaDuring my time at Lidl Croatia, Lidl had not yet established its presence in the country. My primary responsibilities revolved around establishing operational procedures for the retail department's secretariat and overseeing the selection and organization of interviews for all retail positions up to regional manager level. To fulfill this role, I invested two months in hands-on experience at Lidl Germany's logistics center in Straubing.My key responsibilities:• Responsible for the… Show more During my time at Lidl Croatia, Lidl had not yet established its presence in the country. My primary responsibilities revolved around establishing operational procedures for the retail department's secretariat and overseeing the selection and organization of interviews for all retail positions up to regional manager level. To fulfill this role, I invested two months in hands-on experience at Lidl Germany's logistics center in Straubing.My key responsibilities:• Responsible for the selection and organization of interviews in the selection process of more than 100 open positions in retail;• Defining and organizing the work processes (SOP) of the sales department's secretariat;• Mentoring and onboarding my new secretary colleague;• Managing the operations of the sales department's secretariat;• Managing the timekeeping records for regional managers;• Translating materials for the training of new employees. Show less -
Board AssistantErste Sparkassen Osiguranje D.D. Za Životno Osiguranje Jul 2005 - Feb 2006Zagreb, CroatiaFollowing the successful establishment of the new insurance company, our entire team transitioned to the new company, where I assumed a new role.My key responsibilities:• Participating in the planning and projects of the Management;• Responsible for the organization of interviews and participating in the selection process for open positions;• Conducting Performance Management activities for about 10 employees;• Creating an Employee Development Plan for about 10… Show more Following the successful establishment of the new insurance company, our entire team transitioned to the new company, where I assumed a new role.My key responsibilities:• Participating in the planning and projects of the Management;• Responsible for the organization of interviews and participating in the selection process for open positions;• Conducting Performance Management activities for about 10 employees;• Creating an Employee Development Plan for about 10 employees;• Mentoring and onboarding 2 new colleagues;• Responsible for employee enrollment and offboarding;• Organizing team-building activities and events;• Consecutively translating at meetings;• Translating various documentation;• Preparing presentations for meetings. Show less -
Assistant To The Director Of BancassuranceWiener Städtische Osiguranje D.D. Dec 2002 - Jun 2005Zagreb, CroatiaThe goal of our department was to establish a new insurance company, Erste Sparkassen Insurance Ltd., which we achieved on July 1, 2005. Simultaneously, the entire project was based on introducing a new product to the Croatian market, known as bancassurance, with which we started under the well-known Vienna Insurance Group brand. My key responsibilities:• Coordination between my manager and the project team;• Organization of meetings and support in planning the project's further… Show more The goal of our department was to establish a new insurance company, Erste Sparkassen Insurance Ltd., which we achieved on July 1, 2005. Simultaneously, the entire project was based on introducing a new product to the Croatian market, known as bancassurance, with which we started under the well-known Vienna Insurance Group brand. My key responsibilities:• Coordination between my manager and the project team;• Organization of meetings and support in planning the project's further steps;• Consecutively translating at all meetings and negotiations of my superior;• Responsible for organization of interviews and participating in the selection process for open positions in the department;• Conducting Performance Management activities for 10 employees in the department;• Creating an Employee Development Plan for about 10 employees in the department;• Participating in mentoring and onboarding of 2 new colleagues;• Organizing team-building activities, workshops and events;• Responsible for collecting and translating all necessary documentation;• Providing support to regional managers in planning the education of banking professionals from partner banks about our product;• Preparing presentations for meetings. Show less
Tihana Ledenko Education Details
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Selectio D.O.O.Hr Academy -
Sveučilište U Splitu (University Of Split)Accounting And Finance -
Zrakoplovna Tehnička Škola Rudolfa Perešina (Aviation Technical School Rudolf Perešin)Passenger And Cargo Transport In Air Traffic -
Callegari - Italian School Of Fashion And DesignMake-Up Artist (Mua) -
Thermedius InstitutHypnosis Education
Frequently Asked Questions about Tihana Ledenko
What company does Tihana Ledenko work for?
Tihana Ledenko works for Empowise
What is Tihana Ledenko's role at the current company?
Tihana Ledenko's current role is Executive Assistant Consultant and Trainer.
What schools did Tihana Ledenko attend?
Tihana Ledenko attended Selectio D.o.o., Sveučilište U Splitu (University Of Split), Zrakoplovna Tehnička Škola Rudolfa Perešina (Aviation Technical School Rudolf Perešin), Callegari - Italian School Of Fashion And Design, Thermedius Institut.
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