Tihani Silva Email & Phone Number

I bring a diverse background of experience across the retail and healthcare industries, focusing on customer service, administration, and operational efficiency. Since 2019, I have progressively honed my ability to manage time effectively, deliver exceptional service, and work seamlessly in independent and team settings. My roles have allowed me to cultivate key transferable skills across industries, allowing me to excel in fast-paced and dynamic environments.Industry Experience and SkillsIn the retail sector, my roles at Lovisa and Coles allowed me to excel in customer-facing positions and store operations. At Lovisa, I was responsible for cash management and store oversight, which enhanced my leadership and time management skills. At Coles, I worked across various departments, including Meat, Bakery, and Online services, acquiring valuable skills in teamwork, adaptability, and communication in a fast-paced, demanding environment.My current Redeemed role has refined my healthcare sector administrative capabilities. Proficiency in Genie medical software enables me to manage appointments, process payments, and maintain accurate patient records. This experience has strengthened my organisational skills and ability to handle confidential information carefully.Key AchievementsI managed the store during high-traffic periods, ensuring smooth operations and customer satisfaction through my employment with Lovisa. At Coles, my versatility across departments helped me thrive in a fast-paced, multitasking environment. At RediMed, I have successfully enhanced administrative processes, contributing to a more efficient patient experience.

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  Curtin University

  Health Services/Allied Health/Health Sciences, General