Tim Harden Email & Phone Number

Columbus, Ohio Area

Marysville, Ohio

Columbus, Ohio

Direct a diverse IS team of infrastructure, application owners, application developers, and DataQA professionals to increase operational maturity through planning and process improvements.Oversee budgets, licensing, hardware/software maintenance, vendor management, contractreview, and daily IS operations of OhioHealth Group.Key Achievements:• Develop strategic road map to level in flight projects, organize known incoming project,and add infrastructure projects to address discovered security issues in a prioritizedmaintainable level of work and focus for the team.• Plan and manage Infrastructure improvement projects to resolve discovered securityissues in an industry standard method while maintaining acceptable up times forapplication and services.• Implement and manage a Change Management process and tracking using Jira with allOhioHealth Group IS and Data and Analytics teams.• Increased team productivity and work visibility by implementing agile methods of teamdaily stand-ups, using a Kanban board for visual work, and weekly work planning andprioritization of project, maintenance and support tasks.• Facilitate hardware and software support, troubleshooting and managing builds,patches, and upgrades.• Sponsor, assist in planning and managing project to integrate OhioHealth Groupinfrastructure into OhioHealth consisting of 41+ virtual server, 3 VM hosts, 3 SAN’s, 162users/PC’s, and packaging of 170+ applications

Columbus, Ohio Area

Manage all aspects of small infrastructure technical team, including employee performance and project management. Oversee Intel system engineering, licensing, SAN, LAN, and WAN management, and PC and server software and hardware maintenance for 19 manufacturing plants and distribution warehouses and five co-packing facilities.Key Achievements: • Managed Windows 7 Migration Project of over 750 PC, 1200 User profiles, and 300 application compatibility tested across 19 different plants and distribution centers.• Lead Telephony Analysis Project and Telephony Migration Projects to HVOIP systems and MPLS/Broadband SD-WAN increasing bandwidth, improved reliability and savings of $50K per year on communication spend.• Facilitate hardware and software support, troubleshooting and managing builds, patches, and upgrades.• Lead quality assurance initiatives, ensuring help desk requests are completed on time by monitoring ticket metrics. Prepare audit information and SOX regulatory information.• Monitor system performance using IT management software, including Solarwinds Orion and MS SCCM.

Dublin, Ohio

Provided technical leadership for strategic planning for internal IT and budget priorities. Led small team responsible for internal system engineering, software and hardware maintenance, and license management. Managed and coached employees, hiring and terminating personnel and conducting periodic performance reviews. Key Achievements: • Spearheaded development of hardware needed for network design and implementation.• Managed VoIP and digital systems, troubleshooting and repairing equipment, performing upgrades, and maintaining software and hardware. • Resolved performance issues, serving as Vice President as needed, attending meetings, signing requisitions, and directing operations.• Supported PC hardware and software, troubleshooting and resolving issues and performing upgrades as needed.

Bs, Computer Information Systems

As, Computer Communications

General Study