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Tiina Lips Email & Phone Number

Group Digital Analytics Lead at Tallink Grupp
Location: Tallinn Metropolitan Area, Estonia 7 work roles 3 schools
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Current company
Role
Group Digital Analytics Lead
Location
Tallinn Metropolitan Area, Estonia
Company size

Who is Tiina Lips? Overview

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Tiina Lips is listed as Group Digital Analytics Lead at Tallink Grupp, a with 460 employees, based in Tallinn Metropolitan Area, Estonia. AeroLeads shows a matched LinkedIn profile for Tiina Lips.

Tiina Lips previously worked as E-commerce Business Manager at Telia Eesti and Product Manager at Telia Eesti. Tiina Lips holds Master In Business Administration, Management Of Information Technology from Tallinna Ülikool.

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Email format at Tallink Grupp

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Tallink Grupp

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About Tiina Lips

Tiina Lips is a Group Digital Analytics Lead at Tallink Grupp.

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Tiina Lips's current company

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Tallink Grupp
Tallink Grupp
Group Digital Analytics Lead
tallinn, harjumaa, estonia
Website
Employees
460
AeroLeads page
7 roles · 22 years

Tiina Lips work experience

A career timeline built from the work history available for this profile.

Group Digital Analytics Lead

Current
2023 - Present ~3 yrs 6 mos

E-Commerce Business Manager

-Responsible for increasing online sales and improving customer online experience.-Serving as the central point of contact to internal stakeholders.-Analysing customer behavior and buying patterns for identifying the most impactful user flow improvements using A/B and UX testing and customer sales results and Google Analytics.-Developed new navigation logic for Telia web, using several different UX and A/B testing methods and customer behavior analysis.-During 48h hackathon… Show more -Responsible for increasing online sales and improving customer online experience.-Serving as the central point of contact to internal stakeholders.-Analysing customer behavior and buying patterns for identifying the most impactful user flow improvements using A/B and UX testing and customer sales results and Google Analytics.-Developed new navigation logic for Telia web, using several different UX and A/B testing methods and customer behavior analysis.-During 48h hackathon developed a new tool for customer service which increased customer online activity and sales.-Developed KPIs for measuring customer online activity and experience. Show less

Jul 2016 - 2023

Product Manager

-Web and self-service product owner B2C.-Setting goals, defining and planning roadmap-Prioritizing and managing backlog.-Serving as a business owner and together with a dedicated Agile team delivering and implementing required developments.- Implemented customer journey analysis practices using Google analytics.- Merged EMT and Elion web and self-services.

Oct 2014 - Jun 2016

Product Manager

Emt

Tallinn, Harjumaa, Estonia

- Web and self-service product owner (B2C and B2B). - Planning and prioritizing development roadmap and backlog.- Developed KPI methodology for monitoring and improving the business impact of self-service environment.- Developed new navigation logic for web and self-service environments, improving customer experience and sales.

Mar 2013 - Sep 2014

Business Analyst

Emt

Tallinn, Harjumaa, Estonia

Analyzing customer behavior for modeling automated upsell decision engines, customer base profiling.

Mar 2009 - Dec 2009

Coach Of Technical Support Group

Emt

Tallinn, Harjumaa, Estonia

- Coaching helpdesk employees.- Developed KPI framework for efficiency monitoring.- Workforce resource planning through mathematical modeling.

Jan 2007 - Mar 2009

Technical Support Group Sales Consultant

Emt

Helpdesk consultant

2005 - 2007 ~2 yrs
Team & coworkers

Colleagues at Tallink Grupp

Other employees you can reach at tallink.com. View company contacts for 460 employees →

3 education records

Tiina Lips education

Master In Business Administration, Management Of Information Technology

Tallinna Ülikool

Bachelor Of Science In Natural Sciences, Mathematics And Computer Science

Tartu Ülikool/Tallinna Ülikool

Natural Sciences

Tallinna Reaalkool
FAQ

Frequently asked questions about Tiina Lips

Quick answers generated from the profile data available on this page.

What company does Tiina Lips work for?

Tiina Lips works for Tallink Grupp.

What is Tiina Lips's role at Tallink Grupp?

Tiina Lips is listed as Group Digital Analytics Lead at Tallink Grupp.

Where is Tiina Lips based?

Tiina Lips is based in Tallinn Metropolitan Area, Estonia while working with Tallink Grupp.

What companies has Tiina Lips worked for?

Tiina Lips has worked for Tallink Grupp, Telia Eesti, and Emt.

Who are Tiina Lips's colleagues at Tallink Grupp?

Tiina Lips's colleagues at Tallink Grupp include Yana Jana, Alejandra Camargo, Raivo Veskus, Dave Whitey, and Taivo Heinaru.

How can I contact Tiina Lips?

You can use AeroLeads to view verified contact signals for Tiina Lips at Tallink Grupp, including work email, phone, and LinkedIn data when available.

What schools did Tiina Lips attend?

Tiina Lips holds Master In Business Administration, Management Of Information Technology from Tallinna Ülikool.

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