Daniel Prophete Email & Phone Number

Miami, Fl, Us

Hollywood, Florida, United States

Reviewed customer financial transaction history and documentation including bank statements, debit/credit card statements and virtual wallet records. Investigated fraud alerts and used multiple fraud prevention tools to resolve them. Manually approved or rejected withdrawals and deposits after an in-depth account analysis.

Miami, Florida, United States

Resolved issues ranging from trades, wallet, security and verification issues across multiple channels including email, social and chat. Responded to sensitive user inquiries and escalated to the appropriate team. Improved the customer experience by communicating with internal support and product teams. Advocated for the customer whenever possible.

Hollywood, Florida, United States

Engaged with customers via inbound phone calls, outbound follow-up calls, and email. Creating solutions for customers and resolve issues that may occur. Help customers shop for their pet and find the right products that fit their specific needs. Other duties include, setting up new accounts, tracking orders, refunding or replacing damaged or lost shipments.

Aventura, Florida, United States

Communicated with clients, received and filed necessary paperwork, responded to all phone calls and emails from medical clinics and insurance adjustors. Accounting tasks, including invoicing and disbursement. Scheduled meetings and travel arrangements for senior members of the firm. Gathered all relevant information regarding the accident, medical records, police report, witness statements, and demographics for pre-suit. Presented all relevant data to the litigation team.

Aventura, Florida, United States

Helped increase sales of PCs at Best Buy stores. Provided outstanding customer service with each person that entered the PC department. Informed the customers on every new feature and the benefits of the latest products. Created relationships with the retail staff and trained them on all new features.

Aventura, Florida, United States

In charge of processing and receiving shipments, handled inventory control, loss prevention and ordered supplies. Generated new customers, while demonstrating how to use the coffee brewing machine, and explained the differences from extensive product knowledge. Helped clean, organize, and stock the boutique. Helped the store with various tasks, contributed ideas and added to the overall success of the business.

Aventura, Florida, United States

Assisted customers in finding luxury mattresses, adjustable bases, and other bedding solutions that fit their needs. Received training in effective selling techniques to accommodating different buying styles and personality types. Worked in a team environment to achieve the store sales goal and my own personal sales goal. Handled the store operations which included opening and closing the store, inventory cycle counts, on-hand quantity reports, loss prevention, and maintained store appearance.

Aventura, Florida, United States

Prepared ingredients which included fruits, juice, ice cream, and supplement powders to be used in making a smoothie. Learned the menu and made smoothies. Checked out customers with cash and credit, sold gift cards and loyalty cards.