Regional Wfm Manager - North West Europe
CurrentManaging a Workforce Management Team (8 FTE) responsible for forecasting & scheduling the callcenters for the Netherlands, Denmark, Belgium and France.
May 2021 - Present
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Tijmen Ter Heide Email & Phone Number
Regional WFM Manager - North West Europe
at
Thuisbezorgd.nl
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✓ Verified Jun 2026
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Current company
Role
Regional WFM Manager - North West Europe
Location
Enschede, Overijssel, Netherlands
Company size
Who is Tijmen Ter Heide? Overview
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Quick answer
Tijmen Ter Heide is listed as Regional WFM Manager - North West Europe at Thuisbezorgd.nl, a company with 371 employees, based in Enschede, Overijssel, Netherlands. AeroLeads shows a matched LinkedIn profile for Tijmen Ter Heide.
Tijmen Ter Heide previously worked as Lead Workforce Management Specialist at Thuisbezorgd.Nl and Senior Workforce Management Specialist at Thuisbezorgd.Nl. Tijmen Ter Heide holds Master Business Administration from Universiteit Twente.
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Thuisbezorgd.nl
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Profile bio
About Tijmen Ter Heide
Tijmen Ter Heide is a Regional WFM Manager - North West Europe at Thuisbezorgd.nl. They possess expertise in customer service, english, dutch, customer satisfaction, retail and 9 more skills. They is proficient in Duits and Engels.
Listed skills include Customer Service, English, Dutch, Customer Satisfaction, and 10 others.
Current workplace
Tijmen Ter Heide's current company
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Thuisbezorgd.Nl
10 roles
Tijmen Ter Heide work experience
A career timeline built from the work history available for this profile.
Lead Workforce Management Specialist
Jul 2020 - May 2021
Senior Workforce Management Specialist
Feb 2019 - Jul 2020
Supervisor Customer Services Nl
Thuisbezorgd.nl is onderdeel van justeattakeaway.com, één van de grootste eten-bestelsites van Europa. Momenteel is justeattakeaway.com actief in België, Bulgarije, Duitsland, Israël, Luxemburg, Nederland, Oostenrijk, Polen, Portugal, Roemenië, Vietnam & Zwitserland. Met meer dan 7000 ingeschreven restaurants in Nederland verwerken we meer dan 1 miljoen.
Nov 2015 - Feb 2019
Lid Ondernemingsraad
Samen met de acht overige collega's waar de ondernemingsraad door gevormd wordt hebben we ons verder ingezet voor het verwerven van een positie binnen het bedrijf. Hierbij is erkenning en herkenning van de OR door medewerkers en management een speerpunt geweest. Overige uitvoer van de OR-taken zoals instemmings en adviesaanvragen behandelen over een.
Oct 2015 - Apr 2018
Vice-Voorzitter Ondernemingsraad
Als vice voorzitter van de eerste ondernemingsraad van Thuisbezorgd.nl heb ik geholpen aan de vormgeving en structurering van deze raad. De ondernemingsraad representeerde destijds al onze medewerkers verdeeld over twee kantoren in Utrecht & Enschede. Door het vertrek van onze voorzitter en nieuwe verkiezingen zijn de bestuurstaken opnieuw verdeeld.
Sep 2014 - Oct 2015
Customer Services Specialist
Inbound callcenter van Thuisbezorgd.nl. In de tijd dat ik hier als agent werkte is het bedrijf en callcenter extreem gegroeid en daarmee ook de vraagstukken die aan bod kwamen. Mijn werkzaamheden bestonden uit de afhandeling van vraagstukken via de mail & de telefoon. Telefonische informatievoorziening van bestellingen richting restaurants en klanten..
Jun 2012 - Oct 2015
Servicemedewerker Hospitality E
Sep 2004 - Jun 2015
Uitzendkracht
Asa Student Uitzendbureau
Nov 2007 - Jul 2011
Magazijn Medewerker Outlet Store
Nov 2008 - Nov 2009
Team & coworkers
Colleagues at Thuisbezorgd.nl
Other employees you can reach at thuisbezorgd.nl. View company contacts for 371 employees →
TR
Thomas Reijnders
Colleague at Thuisbezorgd.NlMetro Manila, National Capital Region, Philippines, Philippines
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AK
Aaron Kisiedu
Colleague at Thuisbezorgd.NlAmsterdam, North Holland, Netherlands, Netherlands
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RG
Reynaldo Geway
Colleague at Thuisbezorgd.NlDordrecht, South Holland, Netherlands, Netherlands
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FC
Francisco Castro
Colleague at Thuisbezorgd.NlTilburg, North Brabant, Netherlands, Netherlands
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SS
Shanice Starke
Colleague at Thuisbezorgd.NlNetherlands, Netherlands
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MW
Michel Waanders
Colleague at Thuisbezorgd.NlLeeuwarden, Friesland, Netherlands, Netherlands
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LA
Lin Adin
Colleague at Thuisbezorgd.NlRotterdam, South Holland, Netherlands, Netherlands
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ME
Md Emdadur Rahman
Colleague at Thuisbezorgd.NlAmsterdam, North Holland, Netherlands, Netherlands
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SS
Sophia Safdari
Colleague at Thuisbezorgd.NlGreater Enschede Area, Netherlands
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JR
Jason Rikon
Colleague at Thuisbezorgd.NlThe Randstad, Netherlands, Netherlands
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Thomas Reijnders
Colleague at Thuisbezorgd.NlMetro Manila, National Capital Region, Philippines, Philippines
View →
AK
Aaron Kisiedu
Colleague at Thuisbezorgd.NlAmsterdam, North Holland, Netherlands, Netherlands
View →
RG
Reynaldo Geway
Colleague at Thuisbezorgd.NlDordrecht, South Holland, Netherlands, Netherlands
View →
FC
Francisco Castro
Colleague at Thuisbezorgd.NlTilburg, North Brabant, Netherlands, Netherlands
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SS
Shanice Starke
Colleague at Thuisbezorgd.NlNetherlands, Netherlands
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MW
Michel Waanders
Colleague at Thuisbezorgd.NlLeeuwarden, Friesland, Netherlands, Netherlands
View →
LA
Lin Adin
Colleague at Thuisbezorgd.NlRotterdam, South Holland, Netherlands, Netherlands
View →
ME
Md Emdadur Rahman
Colleague at Thuisbezorgd.NlAmsterdam, North Holland, Netherlands, Netherlands
View →
SS
Sophia Safdari
Colleague at Thuisbezorgd.NlGreater Enschede Area, Netherlands
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JR
Jason Rikon
Colleague at Thuisbezorgd.NlThe Randstad, Netherlands, Netherlands
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5 education records
Tijmen Ter Heide education
Master Business Administration
Pre-Master Busines Administration
Minor Creatief Probleem Oplossen & Besluitvorming
Bachelor Of Commerce, Commerciele Economie Specialisatie Communicatiemanagement
Hoger Algemeen Voortgezet Onderwijs (Havo)
Bonhoeffer College Enschede
FAQ
Frequently asked questions about Tijmen Ter Heide
Quick answers generated from the profile data available on this page.
What company does Tijmen Ter Heide work for?
Tijmen Ter Heide works for Thuisbezorgd.nl.
What is Tijmen Ter Heide's role at Thuisbezorgd.nl?
Tijmen Ter Heide is listed as Regional WFM Manager - North West Europe at Thuisbezorgd.nl.
Where is Tijmen Ter Heide based?
Tijmen Ter Heide is based in Enschede, Overijssel, Netherlands while working with Thuisbezorgd.nl.
What companies has Tijmen Ter Heide worked for?
Tijmen Ter Heide has worked for Thuisbezorgd.Nl, Thuisbezorgd.Nl - Online Eten Bestellen, Stichting Livio, Asa Student Uitzendbureau, and Kwintet Klm.
Who are Tijmen Ter Heide's colleagues at Thuisbezorgd.nl?
Tijmen Ter Heide's colleagues at Thuisbezorgd.nl include Thomas Reijnders, Aaron Kisiedu, Reynaldo Geway, Francisco Castro, and Shanice Starke.
How can I contact Tijmen Ter Heide?
You can use AeroLeads to view verified contact signals for Tijmen Ter Heide at Thuisbezorgd.nl, including work email, phone, and LinkedIn data when available.
What schools did Tijmen Ter Heide attend?
Tijmen Ter Heide holds Master Business Administration from Universiteit Twente.
What skills is Tijmen Ter Heide known for?
Tijmen Ter Heide is listed with skills including Customer Service, English, Dutch, Customer Satisfaction, Retail, Time Management, Microsoft Office, and Outlook.
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