 Responsible for sales and business development activities in Assam Identifying business opportunities. Arrange business meeting with the prospects. Build long-term relationships with new and existing customers  Pre-Sales, business development, managing client relations, preparing Sales funnel, comparative and competitive analysis, etc. Responsible for developing the strategic approach for any RFP response. Managing tendering process, from pre-qualification to final tender… Show more  Responsible for sales and business development activities in Assam Identifying business opportunities. Arrange business meeting with the prospects. Build long-term relationships with new and existing customers  Pre-Sales, business development, managing client relations, preparing Sales funnel, comparative and competitive analysis, etc. Responsible for developing the strategic approach for any RFP response. Managing tendering process, from pre-qualification to final tender submission Pre and post tender meeting and follow-ups (attending pre-bid meetings/ tender opening meetings / conferences) Post-Sales- Managing delivery schedule, realization of payments, Liaoning with clients etc Vendor Management- Managing relations with clients and various OEMs. M-governance, e-procurement, GeM. Show less

 Responsible for end-to-end Operational & Marketing activities for CRBT, SMS, Voice, & Subscription portals in East. Tracking the business trend of Subscriptions, Renewal, Downloads, MOU’s, De-activations to understand the business trend and planning strategy to increase awareness, revenue and ARPU Responsible for analysis of Aircel national/circle business performance, Market forecasting and P&L responsibilities Execution of marketing strategy to capture new… Show more  Responsible for end-to-end Operational & Marketing activities for CRBT, SMS, Voice, & Subscription portals in East. Tracking the business trend of Subscriptions, Renewal, Downloads, MOU’s, De-activations to understand the business trend and planning strategy to increase awareness, revenue and ARPU Responsible for analysis of Aircel national/circle business performance, Market forecasting and P&L responsibilities Execution of marketing strategy to capture new acquisitions Monitoring performance of revenue generating products and send it across to senior level Planning, implementation and monitoring of business plans/promotions with proven ability to achieve the planned revenue target Targeted top users by engaging the customized promotions to win new business and increase B2B adoption Responsible for dragging acquisition through all promotional modes (OBD, IVR, USSD, WEB) with innovative planning and promotional strategies Responsible for relationship management with operators. Responsible for handling content management for product development and product promotions Supervising end to end delivery of new products, services and features from conceptualizing, development requirements, testing, launch, promotion & tracking usage and revenue Serving as primary client contact, managing expectations, facilitating priority setting and ensuring a highly satisfied client. Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels. Show less

 Responsible for end to end operational activities for CRBT & Voice products in Aircel NESA and Voice Portal operation for IDEA, Airtel & Reliance. Tracking & trend analysis of KPIs like Subscriptions, Downloads, MOU’s, De-activations to understand the business trend and planning strategy to increase awareness, revenue and ARPU from CRBT & Voice Planning and implementing product/ content placement to drive usage and revenues Planning new product and features from… Show more  Responsible for end to end operational activities for CRBT & Voice products in Aircel NESA and Voice Portal operation for IDEA, Airtel & Reliance. Tracking & trend analysis of KPIs like Subscriptions, Downloads, MOU’s, De-activations to understand the business trend and planning strategy to increase awareness, revenue and ARPU from CRBT & Voice Planning and implementing product/ content placement to drive usage and revenues Planning new product and features from conceptualizing, development requirements, testing, launch, promotion & tracking usage and revenue. Designing the call flow for CRBT & Voice portals based on the region preferences and also scripting for SMS’s & Auto Dialers (OBD). Promotion’s via SMS blast’s, auto dialers (OBD), USSD and other BTL marketing activities on Web, WAP & customer care to promote CRBT & Voice services Managing promotions via ATL activities like Outdoor print media, promotion on Radio for CRBT Setting up New & Optimizing existing resources & processes in terms of promotions, billing & retry process, HLR & IN reconciliation Show less

 Responsible for 100% up time of the service Coordinating with more than 20 content providers for the distribution of the content Ad-hoc operational issues (i.e. missing content/formats) Supervising the upload and ingestion with internal teams and with the Music Labels/ content providers Enhancing revenues and usage through content bundling, packaging & innovative tie ups for WAP, CRBT & Voice. Adhering to event calendars for festivals, star birthdays, sports and major… Show more  Responsible for 100% up time of the service Coordinating with more than 20 content providers for the distribution of the content Ad-hoc operational issues (i.e. missing content/formats) Supervising the upload and ingestion with internal teams and with the Music Labels/ content providers Enhancing revenues and usage through content bundling, packaging & innovative tie ups for WAP, CRBT & Voice. Adhering to event calendars for festivals, star birthdays, sports and major national and international events. Designing internal content processes and roadmap for effective content deployments across all platforms. Ensuring content delivery and production for voice/data as per the standard client specs and management of all in house content along with deployment status of content. Client Side Technical Issues related to RBT & Voice Services, Provision Support, Maintenance of Different Hardware, Software, and Databases. OBD Campaign Planning and Promotion Show less