• Utilize knowledge and experience across the enterprise to support existing and prospective clients. Support of operations, networking, security, datacenter infrastructure and processes. • Evaluate and design technical solutions based on the client’s needs; compare alternative approaches. Being involved with our client’s projects from start to finish to ensure that everything is aligned throughout the project. • Assist in fostering relationships with clients and assisted in developing… Show more • Utilize knowledge and experience across the enterprise to support existing and prospective clients. Support of operations, networking, security, datacenter infrastructure and processes. • Evaluate and design technical solutions based on the client’s needs; compare alternative approaches. Being involved with our client’s projects from start to finish to ensure that everything is aligned throughout the project. • Assist in fostering relationships with clients and assisted in developing strategies to meet the client’s needs.• Partner with and create cohesive strategies with vendors to develop technology solutions that meet and exceed the client’s expectations. Leveraging subject matter experts to scale effectiveness within all accounts. Show less

• Provided client’s support in several areas including but not limited to datacenter infrastructure, operations, security, and enablement. • Developed, compared, and contrasted technical solutions based on our client’s technology needs. • Established relationships with clients and assisted with establishing short and long-term technical strategies. • Worked with vendors to create strategies and develop resolutions that are best suited for each client.

• Managed three employees; ensure employees are providing timely and accurate resolutions to technology issues and maintainingsystems such as Active Directory and Office 365.• Oversee infrastructure for networking, security, servers, laptops/desktops and help desk.• Create, manage and maintain policies for patch management and incident response plan.• Implemented SCCM and SCOM for monitoring and endpoint management.• Administer and maintain VMware environment.•… Show more • Managed three employees; ensure employees are providing timely and accurate resolutions to technology issues and maintainingsystems such as Active Directory and Office 365.• Oversee infrastructure for networking, security, servers, laptops/desktops and help desk.• Create, manage and maintain policies for patch management and incident response plan.• Implemented SCCM and SCOM for monitoring and endpoint management.• Administer and maintain VMware environment.• Responsible for equipment inventory company wide; including the purchasing of all new equipment.• Design and implement infrastructure improvements to ensure infrastructure is agile and able to support the rapid growth of thecompany. Show less

• Administrator for the VMware Environment responsible for the design and management for over 600 VMs and two datacenters.• Provide leadership and training for other team members to enhance knowledge and capabilities.• Team lead for Disaster Recovery project; consisting of moving DR to a new colo.• Designed and implemented vRealize Suite which includes Operations Manager, Business for Cloud, Log Insight and Automation.• Supporting storage arrays that include EMC VMAX All-Flash… Show more • Administrator for the VMware Environment responsible for the design and management for over 600 VMs and two datacenters.• Provide leadership and training for other team members to enhance knowledge and capabilities.• Team lead for Disaster Recovery project; consisting of moving DR to a new colo.• Designed and implemented vRealize Suite which includes Operations Manager, Business for Cloud, Log Insight and Automation.• Supporting storage arrays that include EMC VMAX All-Flash, Pure, VMAX 10K, Isilon and XtremIO.• Managing and overseeing the standardization of written documentation and how-to processes within our group. Show less

• Provide support and direction to team as a team leader; improving current team environment by providing clear direction and support.• Research, design, implement and currently manage Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Operations Manager (SCOM).• Write, test and implement Windows PowerShell scripts to automate various behind the scene tasks.• Troubleshoot company’s platform software. Ensure that issues are resolved in a timely manner and… Show more • Provide support and direction to team as a team leader; improving current team environment by providing clear direction and support.• Research, design, implement and currently manage Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Operations Manager (SCOM).• Write, test and implement Windows PowerShell scripts to automate various behind the scene tasks.• Troubleshoot company’s platform software. Ensure that issues are resolved in a timely manner and steps are taken to prevent issues from reoccurring. • Administer and maintain Dell Compellent storage.• Assist in the design of data center enhancements; provide insight on what is needed and the steps necessary to meet next objective.• Manage production releases; troubleshoot releases and provide direction others on how to prevent issues moving forward. • Administrator for VMWare; working with vSphere 5.1; managing approximately 400 VMs running on HP Servers.• Manage Cisco Maraki switches for port management.• Implement and install SQL 2014 to replace SQL 2005 servers. Troubleshoot any issues that may arise with SQL 2005 or SQL 2014. Show less

• Implemented and configured Microsoft System Center Configuration Manager (SCCM 2012) for Microsoft Windows updates, Endpoint Protection, and Microsoft Licensing Compliance.• SAN Administrator; including managing EMC storage (VPLEX, VNX, Isilon, DataDomain)• Provided complete oversight of all servers with SCOM; proactively monitor to ensure Denso is operating in a proactive versus reactive environment.• Manage all daily and weekly backups for servers and all production line systems… Show more • Implemented and configured Microsoft System Center Configuration Manager (SCCM 2012) for Microsoft Windows updates, Endpoint Protection, and Microsoft Licensing Compliance.• SAN Administrator; including managing EMC storage (VPLEX, VNX, Isilon, DataDomain)• Provided complete oversight of all servers with SCOM; proactively monitor to ensure Denso is operating in a proactive versus reactive environment.• Manage all daily and weekly backups for servers and all production line systems utilizing Unitrends.• Managing the research and design of updating the data center infrastructure to go from mixed Hyper-Visor environment to VMWare with current technologies in the hopes of going to a Hyper-Converged environment for easier management and future expansion.• Built and currently maintain VMWare; working with vSphere 6.0; managing VMs running on Cisco UCS B class blades.• Established and maintained working relationships with third party software and equipment vendors. Show less

• SAN Administrator; including managing EMC storage (VPLEX, VMAX, VNX, XtremeIO, Isilon, DataDomain, Vipr SRM).• Designed and implemented new storage systems to support future growth and expansion across multiple environments.• Establish and maintain working relationships with third party software and equipment vendors.• Administrator for VMWare; working with vSphere 5.5; managing approximately 700 VMs running on Cisco UCS B class blades.• Researched, designed, implemented and… Show more • SAN Administrator; including managing EMC storage (VPLEX, VMAX, VNX, XtremeIO, Isilon, DataDomain, Vipr SRM).• Designed and implemented new storage systems to support future growth and expansion across multiple environments.• Establish and maintain working relationships with third party software and equipment vendors.• Administrator for VMWare; working with vSphere 5.5; managing approximately 700 VMs running on Cisco UCS B class blades.• Researched, designed, implemented and currently manage Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Operations Manager (SCOM).• Push Microsoft patches and Endpoint Protection to all servers and desktops through SCCM.• Provide complete oversight of all servers with SCOM; proactively monitor to ensure Regal Entertainment is operating in a proactive versus reactive environment.• Write, test and implement Windows PowerShell scripts to automate various behind the scene tasks.• Create and maintain procedural process documentation for all devices and software.• Complete daily, weekly, monthly, and yearly system back-ups utilizing Veeam®.• Researching and designing the future layout of the datacenter infrastructure to ensure the needs of today and tomorrow are met.• Participant of the Disaster Recovery strategy. Currently disaster recover drills are run at minimum of once per year.• Co-administrator for Active Directory and Group Policy• Provide on-call services on a weekly rotation to support the corporate office and theaters. Including but not limited to password resests, server issues, and UPS generator issues.• Current software and equipment:• VMWare 5.5• EMC VPLEX• EMC Vipr 3.5.2• Microsoft SCOM 2012 R2• EMC DataDomain• EMC VPLEX 3.5• Microsoft SCCM 2012 R2• EMC VNX 5600 and 5400• Cisco UCS• EMC XtremeIO 3.0• EMC Vipr SRM• Unisphere for VMAX 1.6.2.8• EMC VMAX 10k• Veeam®• Unisphere (VNX) 1.3.3.1 Show less

• Administrator for Microsoft System Center Configuration Manager (SCCM). Researched and built SCCM utilizing test environment work prior to actual deployment of system.• Administrator for company owned BlackBerry® devices, Andriods, and iPhones. Ensure all devices are properly synched to the network according to the set regulations.• Administrator for Active Directory; ensuring all accounts with in Active Directory are created accurately and managed properly.• Administrator for… Show more • Administrator for Microsoft System Center Configuration Manager (SCCM). Researched and built SCCM utilizing test environment work prior to actual deployment of system.• Administrator for company owned BlackBerry® devices, Andriods, and iPhones. Ensure all devices are properly synched to the network according to the set regulations.• Administrator for Active Directory; ensuring all accounts with in Active Directory are created accurately and managed properly.• Administrator for Group Policy; ensuring policies are entered, tested, and working properly. In addition, making changes as needed.• Upgraded and migrated servers from 2003 to 2008; current work environment 75% Server 2008 – 25% Server 2003.• Complete backups with Networker and Data Protection Manager.• Release management; pushing code to production for eBusiness and testing to ensure production releases are working properly. • Implemented and maintain Dell KACE.• Create detailed, step by step documentation of processes to ensure that tasks are being completed according to the rules and regulations set forth by the regulatory agencies.• Effectively work with Hyper V Management to create virtual environments.• Create and manage mailboxes, manage device management utilizing Exchange 2010.• Trouble shoot basic Exchange 2010 issues. Show less

• Provided technology support to approximately 35 small to midsize law firms, while providing backup support to other Technology Consultants across Tennessee.• Accurately completed computer and program installs for clients and provided the clients with the training necessary to utilize the full potential of the software.• Created product quotes for existing clients and future clients. • Monitored and updated client servers to ensure the clients are operating with the most current… Show more • Provided technology support to approximately 35 small to midsize law firms, while providing backup support to other Technology Consultants across Tennessee.• Accurately completed computer and program installs for clients and provided the clients with the training necessary to utilize the full potential of the software.• Created product quotes for existing clients and future clients. • Monitored and updated client servers to ensure the clients are operating with the most current updates available• Provided mobile technology support for clients in court rooms and other various locations. Show less

• Provided timely technology help desk support to approximately 350 people within Eagan Co. and other subsidiaries.• Accurately updated and maintained approximately 25 Microsoft base servers, Active Directory, and Group Policy.• Implemented new Xiotech SAN 3D 3000 (storage area network) • Effectively managed all aspects of Exchange 2003 for approximately 350 users.• Prepared PCs and/or laptops for new hires, troubleshot and repaired PCs and/or laptops for existing employees, and… Show more • Provided timely technology help desk support to approximately 350 people within Eagan Co. and other subsidiaries.• Accurately updated and maintained approximately 25 Microsoft base servers, Active Directory, and Group Policy.• Implemented new Xiotech SAN 3D 3000 (storage area network) • Effectively managed all aspects of Exchange 2003 for approximately 350 users.• Prepared PCs and/or laptops for new hires, troubleshot and repaired PCs and/or laptops for existing employees, and assisted in the setup of equipment in offsite construction trailers.• Created and maintained McAfee antivirus server and accurately updated and maintaining two terminal servers running Citrix.• Assisted in group decisions for the Information Technology department.• Established effective working relationships with major supplies. (i.e. Dell, Verizon Wireless, Sprint/Nextel, Xiotech, and many others)• Built and maintained domain controllers. Show less