Global Head Of Client Experience
Current
Oct 2024 - Present
AeroLeads people directory · profile
Tilak Krishnamurthy Email & Phone Number
Global Head of Client Experience | Elevating Client Engagement | Driving Customer-Centric Innovation | Passionate about Delivering Exceptional Value
at
OANDA
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Global Head of Client Experience | Elevating Client Engagement | Driving Customer-Centric Innovation | Passionate about Delivering Exceptional Value
Location
Toronto, Ontario, Canada
Company size
Who is Tilak Krishnamurthy? Overview
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Quick answer
Tilak Krishnamurthy is listed as Global Head of Client Experience | Elevating Client Engagement | Driving Customer-Centric Innovation | Passionate about Delivering Exceptional Value at OANDA, a company with 553 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Tilak Krishnamurthy.
Tilak Krishnamurthy previously worked as Global Head of Client Experience at Oanda and Global Operations & Change Manager at Oanda. Tilak Krishnamurthy holds Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering from University Of Madras.
Company email context
Email format at OANDA
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OANDA
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Profile bio
About Tilak Krishnamurthy
With over 20 years of professional experience in the financial sector, my journey has been shaped by a steadfast commitment to optimizing operations and enhancing client experience. I have been implementing key projects and owning processes that significantly enhance the client journey. By leveraging my experience in foreign exchange and CX space, I am contributing to the robust expansion across client experience service team capabilities.Leading global teams, I focus on strategizing and executing technology as well as data driven initiatives with outcomes that are aligned with organizational goals. This includes extensive experience in the space of agent enhancements, digital channels and client self-serve chatbot applications leveraging rapidly evolving AI tools.I have a proven track record in driving improvements to client satisfaction and operational excellence using transformational leadership and growth mindset.
Listed skills include Advisory Services, Consulting, Banking, Valuation, and 23 others.
Current workplace
Tilak Krishnamurthy's current company
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Oanda
5 roles
Tilak Krishnamurthy work experience
A career timeline built from the work history available for this profile.
Global Operations & Change Manager
Apr 2022 - Oct 2024
Manager, Client Experience Operations
Responsibilities include:Projects implementation and DeliveryProcess OwnershipApplications OwnershipEnhancement of Client Journey and Client Experience service teams capabilities driven by technology
May 2019 - Apr 2022
Trading Operations & Onboarding
Apr 2014 - Apr 2019
Manager
Various Indian Commodities/Forex Brokers
Implemented Financial Policies-Chennai and Bangalore branches.Headed a team of Analysts and Managers. Responsible for building a network of Introducing brokersResident Staff faculty in Altos Derivative Institute
Feb 2005 - Mar 2014
Team & coworkers
Colleagues at OANDA
Other employees you can reach at oanda.com. View company contacts for 553 employees →
RH
Rhonda Hill
Colleague at Oanda
Mississauga, Ontario, Canada, Canada
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MG
Michael Gray
Colleague at Oanda
Atlanta Metropolitan Area, United States
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SK
Szymon Karcz
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
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MM
Magdalena Mucha
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
View →
MK
Małgorzata Kopytek
Colleague at Oanda
Skierniewice, Łódzkie, Poland, Poland
View →
AV
Arend Van Schalkwyk
Colleague at Oanda
City Of Cape Town, Western Cape, South Africa, South Africa
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PS
Patricio S.
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
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MR
Monika Roj
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
View →
SS
Sundiata Shakur
Colleague at Oanda
Chicago, Illinois, United States, United States
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FZ
Frank Zhang
Colleague at Oanda
Sydney, New South Wales, Australia, Australia
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Rhonda Hill
Colleague at Oanda
Mississauga, Ontario, Canada, Canada
View →
MG
Michael Gray
Colleague at Oanda
Atlanta Metropolitan Area, United States
View →
SK
Szymon Karcz
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
View →
MM
Magdalena Mucha
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
View →
MK
Małgorzata Kopytek
Colleague at Oanda
Skierniewice, Łódzkie, Poland, Poland
View →
AV
Arend Van Schalkwyk
Colleague at Oanda
City Of Cape Town, Western Cape, South Africa, South Africa
View →
PS
Patricio S.
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
View →
MR
Monika Roj
Colleague at Oanda
Cracow, Małopolskie, Poland, Poland
View →
SS
Sundiata Shakur
Colleague at Oanda
Chicago, Illinois, United States, United States
View →
FZ
Frank Zhang
Colleague at Oanda
Sydney, New South Wales, Australia, Australia
View →
1 education record
Tilak Krishnamurthy education
FAQ
Frequently asked questions about Tilak Krishnamurthy
Quick answers generated from the profile data available on this page.
What company does Tilak Krishnamurthy work for?
Tilak Krishnamurthy works for OANDA.
What is Tilak Krishnamurthy's role at OANDA?
Tilak Krishnamurthy is listed as Global Head of Client Experience | Elevating Client Engagement | Driving Customer-Centric Innovation | Passionate about Delivering Exceptional Value at OANDA.
Where is Tilak Krishnamurthy based?
Tilak Krishnamurthy is based in Toronto, Ontario, Canada while working with OANDA.
What companies has Tilak Krishnamurthy worked for?
Tilak Krishnamurthy has worked for Oanda, Liger Consulting Fze, and Various Indian Commodities/Forex Brokers.
Who are Tilak Krishnamurthy's colleagues at OANDA?
Tilak Krishnamurthy's colleagues at OANDA include Rhonda Hill, Michael Gray, Szymon Karcz, Magdalena Mucha, and Małgorzata Kopytek.
How can I contact Tilak Krishnamurthy?
You can use AeroLeads to view verified contact signals for Tilak Krishnamurthy at OANDA, including work email, phone, and LinkedIn data when available.
What schools did Tilak Krishnamurthy attend?
Tilak Krishnamurthy holds Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering from University Of Madras.
What skills is Tilak Krishnamurthy known for?
Tilak Krishnamurthy is listed with skills including Advisory Services, Consulting, Banking, Valuation, Portfolio Management, Financial Modeling, Capital Markets, and Derivatives.
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