Tim Lewis Email and Phone Number
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My career has enabled me to study, work and travel all over the World. I like working as a Governance, Risk and Compliance Subject Matter Expert within the IT and Digital Banking sector because it is a high skilled, knowledge based environment where collaboration, team work and continuous learning are essential. I have the capacity to develop clear and concise compliance solutions from complex regulatory requirements, this can save colleagues time and money, as well as keep the business out of potential difficulty and remain fully compliant. I enjoy working with people at all levels to develop sustainable solutions and achieve and exceed ambitious targets. People and goal orientated, with a consistent record of delivery through strong oral and written communication skills, I have presented at workshops and conferences and like working with colleagues 1:1 as well as part of a wider team.Highly qualified, I studied for a masters in Corporate Governance and Ethics whilst working full time, I like to gain a good understanding of the bigger picture, to understand context and wider business objectives, before diving down into the detail to identify, manage and reduce risk and identify root causes and lessons learnt. The opportunity to make a difference motivates me, I have the ability to build and lead high performing teams through culture, process and mentoring, I believe that if you get this combination right and are supported by organisation goals and value led incentives, you can generate the momentum needed to make a huge difference and create a ‘can-do’ environment where anything is possible and everything achievable. I offer full audit lifecycle experience and like working with internal and external auditors, this gives the opportunity to demonstrate what the organisation is doing well and to identify through the report process areas for further improvement.
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Governance Risk And Controls ManagerItv Mar 2023 - PresentLondon, England, GbITV has transformed from Britain’s first commercial analogue tv channel to a multi channel digital media service offering both analogue and digital based services (studios, formats, on demand and subscription services) to media outlets across the UK and World .As ITVs digital footprint increases, so has the requirement to manage its’ technology governance, risk and controls risks efficiently and effectively A manager within the Technology GRC team, responsible for the implementation of over 50 technology control risks, across over 30 critical business services across ITVs Technology financial and business services . -
Operational Risk & Compliance ManagerAsos.Com Jan 2022 - Apr 2022London, London, GbASOS is one of the world’s leading online fashion retailers. Responsible for helping to develop and implement ASOS it risk management framework and strategy.Co-ordination of IT internal audit action tracking and governance.Co-ordination of IT operations & infrastructure risk mitigation. -
Lead Technology Risk ManagerTesco Bank May 2021 - Nov 2021Edinburgh, Scotland, GbTesco Bank is a UK retail bank and has been wholly owned by Tesco plc since 2008. Tesco Bank primarily serves its Clubcard customers through a number of related consumer payment and insurance products.Development and maintenance of the CIO Risk Management framework and partnership with key stakeholders to ensure technology risks are appropriately identified, treated, monitored and managed Co-ordination of the monthly risk forum MI reporting for the CIO risk forum and co-ordination of reporting to relevant senior management committees.Creation of aggregated risk reports and board papers for senior management, communicating areas for improvement or concern. -
Global It Governance, Risk And Compliance ManagerWorldpay Aug 2018 - Dec 2020Cincinnati, Ohio, UsWorldpay merged with Vanitiv in January 2018, to form one of the world's largest payment infrastructure providers, with main offices in Cincinnati, London, Indore and across the World.Principal IT GRC analyst, part of a global team responsible for the development and implementation of IT Risk Governance policies and standards for the new organisation in the UK and globally.GRC SME (subject matter expert) providing communication, training and guidance on IT GRC policies and standards.Supporting the IT audit lifecycle, developing formal action plans to remediate audit issues, reporting to senior management on IT audit progress, results and action plans.Development of the IT risk management function at Worldpay, including building relationships with global stakeholders across technology, risk compliance and appropriate business units.Analysis of existing Risk log, leading the migration to new mapping and reporting tools and sharing the risks identified including progress on the top risks, controls and action plans, to senior leadership. -
Risk, Compliance And Governance ConsultantQbick Money Mar 2018 - Aug 2018Returned to QBick, a fintech start-up, to support requests for initial seed funding and to further develop governance, compliance and risk strategy in order to support FCA/Open Banking registration.Participant in Venturefest South an event hosted in Winchester designed to bring the innovation, start-up and investment community together.Support and review of compliance requirements for Open Banking including liaison with the FCA and the Open Banking Implementation entity (OBIE).Development of data privacy policy, as part of GDPR compliance strategy ahead of the new legal framework coming into effect in May 2018.Interim, part-time advisory role.
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Digital Conduct Risk ManagerTsb Bank Jun 2017 - Feb 2018London, England, GbTSB bank is one of the UK's leading challenger banks and was separated from Lloyds Banking Group in 2013 . It became part of Spanish Banking Group Sabadell in 2015.Responsibile for reviewing and developing TSB's digital conduct risk strategy, ahead of platform migration later in 2018. Review of existing conduct risk framework, gap analysis and market benchmarking of Digital's current position from a Digital conduct risk perspective.Identification of core risk measures through both MI and policy changes aimed at identifying and mitigating Digital Conduct Risk.Developing strategy in particular, to support Customers in Financial Difficulty and Vulnerable Customers, including both online and offline tactical solution development.Development of Digital conduct design principles and personas aimed at improving Customer Experience and compliance by design.Supporting the implementation of data and behaviour analytics and engagement tools aimed at identifying online heuristics and providing actionable insight from a conduct risk perspective.Supporting the walkthrough of draft Digital Customer journeys and suggesting content and design improvements from a conduct risk perspective.Supporting the governance and stakeholder management of the programme across Digital.Interim contract / consulting role. -
Risk, Compliance And Governance ConsultantQbick Money 2016 - 2017QBick is a new fintech start-up, which is developing a set of revolutionary customer centric, digital retail solutions for the banking sector.Strategic review of PRA and FCA licensing and compliance requirements and identification of related business partners.Development of scalable internal Risk, Compliance and Governance solutions, appropriate for ongoing and sustainable business growth.Ongoing review of business communications, products and customer journeys from Risk, Compliance and Governance perspective.Establish, manage and facilitate the Compliance and Risk management framework.Growing the business through attendance at related fintech networking events and conferences.Interim, part-time advisory role.
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Digital Compliance Manager, Mi & Risk Reporting ManagerLloyds Banking Group 2013 - 2015London, Uk, GbLloyds Banking Group is one of the UKs largest Retail Banks. The Digital division supports mobile and desktop solutions for Lloyds, Halifax and Bank of Scotland.Co-ordinated group Risk reports and papers to support governance monthly reporting. Team Manager reporting including day to day management. Recruitment, Appraisal, Leading and contributing to monthly team meetings, Weekly/Daily reviews.Founded and established the MI Reporting team within the Digital Operations, Conduct Risk and Control Function; including line management for 2 direct reports.Group Digital Risk Team representative of the Digital Graduate Business Committee responsible for securing 4 graduate placements in Group Digital Risk assignment management, mentoring and scheme support. -
Service Transition & Compliance ManagerBarclays 2011 - 2012London, GbBarclays is one of the worlds largest banks, its service offerings include Retail and Commerical Banking, Barclaycard and Investment bankingDeveloped clear and concise MI reporting such as Risk road maps, heat maps and traffic light reports to enable key stakeholders to identify the key risks involved. Retail IT Operations Service Transition, responsible for new project delivery mandatory governance approvals as they handover to service and support teams in production. -
Service Compliance & Regulations ManagerBarclays 2008 - 2011London, GbCorporate Technology Office responsible for oversight of all payment services in production, ensuring compliance with mandatory requirements associated with Faster Payments Service including the Payments Council and Sarbanes Oxley (Sox). Co-ordinated delivery of reporting responsibilities, evidence gathering requirements and reviews with all stakeholders including external and internal audit; authored and published compliance roadmap reporting -
Product Compliance & Regulations ManagerBarclays 2008 - 2009London, GbBarclays Payments Office, worked with stakeholders across the business to ensure there is effective ownership and compliance with the associated controls, including regular review & testing.Liaised with Risk and Governance peers, stakeholders and senior managers and drove forward live-proving and testing of Sox controls as part of the compliance strategy for Faster Payments Service -
Process Designer & Improvement ManagerAbn Amro Bank N.V. 2006 - 2008Amsterdam, NlABN AMRO is one of the largest Retail banks in the Netherlands, with a global retail and investment arm which up until the RBS, Fortis, Santander consortium takeover included the US, Brazil, Italy and UK.ABN AMRO Group Functions responsible for the development and implementation of new process architecture across 4 departments within Group Functions. Implemented standard work practices through design and development of new processes based on analysis of CMMi, Prince2, ITIL and Cobit best practices.Analysed procedures and hosted workshops, utilising swim lane and lean techniques to identify optimum process efficiencies.UK representative of the IT Group Functions Process, Quality and Risk group, led change and co-ordinated with senior stakeholders based in Amsterdam head office and London. -
Global Process Management Support AnalystAbn Amro Bank N.V. 2006 - 2006Amsterdam, NlABN AMRO Process Support team responsible for oversight of Process Improvement, Service Transition and Governance, following the outsourcing of vendors including: IBM, Accenture, Tata Consultancy Services, Patni Computer Systems and Infosys. Built and maintained relationships to support new risk and control structure for an outsourced organisation involving the 5 vendorsCo-ordinated the delivery of a new Global Process architecture and Governance framework for ABN AMRO including new risk and control structure for the new outsourced organisation -
Business & Control ManagerDeutsche Bank, Switzerland 2004 - 2005Frankfurt Am Main, Hessen, DeDeutsche Bank is one of the largest retail and investment banks in Germany. The swiss subsidiary based in Geneva, specialised in Private wealth management banking for high net worth individuals and organisations. Deutsche Bank acquired in 2003 a boutique trading organisation Rued Blass based in the stock exchange in Zurich which was integrated into the larger subsidiary organisation.Deutsche Bank Wealth IT management, responsible for the implementation and conformance to a number of companywide IT Governance standards for Deutsche Banks’ subsidiary based in Switzerland. Involved regular liaison with senior managers based in Switzerland and Germany. Rolled out the company's IT Governance standards to newly acquired Zurich based trading organisation Rued Blass.Co-ordinated implementation of IT software governance, change control; security policies and standards. Responsible for the closure of over 700 IT policy gaps through the introduction of improved processes and procedures.Built and Maintained high level relationships as part of the delivery of a Security risk assessment project for Deutsche Bank Geneva. Organised meetings with IT application owners to review risks associated with the maintenance of each service and line managed 3rd party consultant responsible for the technical assessment of the applications. Briefed senior business owners on the service and technical risks associated with each application and negotiated final sign-off, resulted in the completition of over 50 key application security risk assessments. -
Process Compliance & Audit ManagerWorkshare 2002 - 2004London, GbWorkshare is a software company specialising in document collaboration and comparison software primarily utilised by legal companies and departments. In 2002 the company expanded to sell into the pharmaceutical industry, where compliance with US /EU Federal Drug Administration rules on 3rd party vendors is a pre-requisite. To comply with this requirement Workshare needed a Quality Management System, which provided a framework into which additional pharmaceutical requirements could be added and coincided with the rapid expansion of the business. Conceived, implemented and managed the ISO QMS rollout to London, San Francisco and Cape Town offices.Developed Workshare’s global compliance and process improvement strategy required for all pharmaceutical third party vendor assessments and audits. Incorporated all 3rd party pharmaceutical audit and regulatory standards into work instructions and checklists to develop an implementation framework. -
Software Quality Assurance Team ManagerWorkshare 1999 - 2002London, GbWorkshare was founded in 1999 and I was one of their first fulltime QA testers. Lead responsible for software Quality Assurance and Test team management and spoke at BCS Testing SIGIST and World Extreme Programming conferences 2002 on agile test methodologies. Built a QA Team from scratch to a department of 12 over a 3 year period to meet a dramatic increase in the customer base .Team lead responsible for test strategy, appraisal, development, hire and fire. -
Training And Support Centre ManagerStrategic Thought Limited 1997 - 1999Strategic Thought was a niche software and consulting company specialising in database and middleware solutions for complex enterprisewide computer systems. Responsible for managing the internal and external software support function and service management of the UK Quest Software call centre and Iona training facilities. Managed 2 colleagues who supported me in running the support centre.Established and managed the support centre including supervision of the internal network, hardware and software procurement.Supported and Service Managed the external Quest Software Call Centre and Iona Training facilities.
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Training ManagerStrategic Thought Limited 1997 - 1998As training manager, organised colleague training sessions sourced and collated training materials. Designed, Wrote and Presented internal training courses and presentations including SQA Suite, Testing and presentation skills courses.Organising the weekly internal training schedule. Organisation of training materials, and evaluation and procurement of computer based training (CBT) courses including NT, UNIX and Oracle courses.
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Test AnalystStrategic Thought Limited 1997 - 1997Tested a Magic / Ingres gateway on an in-house project using automated test tool, SQA Suite.External consultancy work testing Unicenter TNG for Computer Associates, and a pre-paid mobile phone billing system at Sema Telecoms.
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Epos Testing Co-Ordinator Harrods Information SystemsHarrods Limited 1993 - 1997London, GbHarrods is one of London’s’ major tourist visitor experiences, the largest department store in Europe and one of the worlds most famous luxury brands. Part of a major project to replace the existing epos system with a windows computer based package, tailored to the needs of a store with over 600 points of sale and 300 separate selling and non selling departments.Responsible for New Epos Development project documentation, Acceptance Testing, and rollout of New Windows based system. User Acceptance Tested: pier to pier, radio, client server plus Store and Airport versions of the EPOS software. -
AssistantEarlier Career Positions 1991 - 1993Exec Trainee, buyers clerk and sales associate for Harrods,Office Assistant within consolidated accounts dept at BTR plcAssistant in EU Commission for Coopers & Lybrand in Brussels.
Tim Lewis Skills
Tim Lewis Education Details
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Birkbeck, University Of LondonCorporate Governance & Ethics -
University Of SussexGeography -
Shillington EducationGraphic Design Course
Frequently Asked Questions about Tim Lewis
What company does Tim Lewis work for?
Tim Lewis works for Itv
What is Tim Lewis's role at the current company?
Tim Lewis's current role is Technology Risk Specialist, Technology, Financial Services, Fintech, Digital Retail Banking, Payments, Digital Transformation. London /Remote.
What is Tim Lewis's email address?
Tim Lewis's email address is ti****@****net.com
What is Tim Lewis's direct phone number?
Tim Lewis's direct phone number is +4414837*****
What schools did Tim Lewis attend?
Tim Lewis attended Birkbeck, University Of London, University Of Sussex, Shillington Education.
What skills is Tim Lewis known for?
Tim Lewis has skills like Process Improvement, Itil, Outsourcing, Governance, Financial Risk, Stakeholder Management, Quality Assurance, Banking, Risk, Prince2, Graphic Design, Ux/ui Design.
Who are Tim Lewis's colleagues?
Tim Lewis's colleagues are George Clayton, Sam Baxter, Sophie Caris, Grahame Crispin, Catalina Stanciu, Ian Axton, Helen Shrimpton.
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