Product Manager
CurrentData engineering and analytics•Developed end to end automated MIS dashboarding solution ("HomefirstX") for stakeholders.•Using Data-driven approach with Tableau/Python to identify cross/up-selling opportunities &leakage across various products.•Worked on building data pipelines using Python | Air flow | Tableau prep.•Implemented Bank Statement | Receipt - Collection Reconciliation & automated payout system forconnectors that significantly reduced payout turnaround time and watch for suspense transactions.Redesigning architecture on Salesforce•Lead multiple projects from ideation to launch and post-launch monitoring, which includes:•Redesign of the LOS architecture & lightning consoles, to allow greater scalability & efficiency.•Implementation of DMS with a vendor to reduce document storage costs.•Multi bureau parser logics & Role bases access controls.•Introduced IVR solution for end-user teams to optimize inbound & outbound communications .Business & Managerial Work•Reporting to CBO and Collaborating with the internal stakeholders to streamline & align the processand policies.•Developing strategies of marketing & communication to retain and expand the company’s base ofconnectors.
